Hi,
My HDD is failed and I can't boot windows. How can I reinstall windows10 without the product key number?
The pc is legal, the company buy it but they don't have the documentation of the product. There is a way to reinstall the windows without lost the license?
Regards
Hello,
Try repairing boot records first, using these steps:
1. Start your Windows 10 machine, and quickly shut it down before it reaches or if it is at boot screen. Do this two times repeatedly.
2. On the third time, Windows 10 will automatically display 'Your PC couldn't start properly' message. Now press Esc key for recovery options.
3. Then under Choose an option screen, click Troubleshoot option and now click Advanced options option.
4. Under Advanced options screen, click Command Prompt.
5. Type following commands one-by-one and press Enter key after each:
BOOTREC /SCANOS
BOOTREC /FIXMBR
BOOTREC /FIXBOOT
BOOTREC /REBUILDBCD
6. Close Command Prompt and see if issue is resolved now.
Reference:
https://www.kapilarya.com/fix-windows-10-master-boot-record-corrupted
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
Microsoft MVP (Windows and Devices for IT)
Windows Insider MVP
Windows Help & Support [www.kapilarya.com]
