after installing first Exchange 2016 server, Outlook showing logon popus

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  Hello fgclodt,
  
  Hope you will report back as useful :-)
  
  Notes for you:

  • This problem affects Outlook 2013 version 15.0.4551.1004 and later versions.

  • After the mailbox is moved and you start Outlook, you may receive the following prompt:

    The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.If you then restart Outlook, the application still cannot connect to the Exchange mailbox.

  <section aria-labelledby="ID0EDHBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 1: Repair the Exchange email account

  To repair the Exchange email account, follow these steps:

  1. Start Outlook.

  2. Click File, Account Settings, and then click Account Settings.

  3. With the Exchange email account selected, click Repair.

  4. In the Repair Account dialog box, click Next.

  5. After the configuration finishes, restart Outlook.

  After you restart Outlook, the status bar may show your status as Working Offline. To connect, follow these steps:

  1. Click the Send/Receive tab.

  2. Click Work Offline to turn off this feature.

  </section><section aria-labelledby="ID0EDFBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 2: Create an Outlook profile

  Create a new Outlook profile. To do this, follow these steps:

  1. Open Control Panel. To do this, follow these steps:
     

     • In Windows 7 or Windows Vista, click Start, and then click Control Panel.

     • In Windows 8, type Control Panel on the Start screen.

  2. Click Mail.

  3. Click Show Profiles.

  4. Click Add.

  5. In the Profile Name box, specify a new name for the profile.

  6. In the appropriate boxes, specify values for user name, the primary SMTP address, and the password. Then, click Next.

  7. In the Add Account dialog box, click Finish.

  8. Under Always use this profile, select the profile name that you used in step 5.

  </section><section aria-labelledby="ID0EDDBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 3: Move the mailbox to Exchange Server 2010

  Temporarily restore the mailbox to the original server, or move the mailbox to another Exchange 2010 mailbox server.

  </section><section aria-labelledby="ID0EDBBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 4: Revert to an earlier version of Outlook

  If you have an MSI installation of Office 2013, you can try to uninstall the October 16, 2013 (KB 2825677) and December 10, 2013 (KB 2825652) hotfix packages for Outlook 2013. To uninstall one or both updates, follow these steps:

  1. Open Control Panel.

  2. Click Programs and Features.

  3. Click View installed updates.

  4. In the list of installed updates, locate and then select the update that you want to uninstall.

  5. Click Uninstall.

  </section>

  
  

  2023年1月30日 23:17

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  So the issue is truly with Microsoft.
  
  There's only one fix and that is the registry fix, however, that fix is per person, per machine.
  
  We've had to run the fix ANYTIME that a user is put onto a system, workstation or remote access server, and it must be done seperately.
  
  We did ask Microsoft Tech Support for a way to push it via GP but we've been getting the runaround on that one.

  Regards,

  Rachel Gomez

  2023年2月3日 6:32

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  Hello fgclodt, 

  can you gather additional information, such as event logs and network traces??

  
  

  2023年2月6日 21:54

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  Hi Erkan,

  thanks a lot for your support!

  In the meantime we solved the problem by activating "Outlook Anywhere" on Exchange 2010.

  Yours

  Franz-Georg

  ---

  fgc

  2023年2月7日 16:39

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  Hi Rachel,

  thanks a lot for your support!

  Yours

  Franz-Georg

  ---

  fgc

  2023年2月7日 16:40

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  Hi Noobus96,

  thanks a lot for your support - in the meantime I solved the problem by activating "Outlook Anywhere" on Exchange 2010.

  Yours

  Franz-Georg

  ---

  fgc

  2023年2月7日 16:41

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  This is very useful Knowledge. Thanks for this support. Good Work. I need a Digital Marketing Job. https://katmoviehdonline.com website my first work. My Name is Azhar. Your work is very Awesome. <a href="https://katmoviehdonline.com/">katmovie</a>
  
  

  • 已编辑 Azharpi 2023年2月9日 8:35 https://katmoviehdonline.com

  2023年2月9日 8:33

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  Dear fgc,

  I am not sure on the solution provided, but there are two ways to resolve it ,

  1- Change the AD to disable exchange SCP (not recommended)

  2- On Exchange 2016 perform the below,

   Configure and Install Certificate on the Exchange 2016 ,

   Ensure that Exchange 2016 all Virtual Directories are set 

   Change the Private DNS to point to Exchange 2016

   Also ensure the outlook provider is set to use outlook anywhere 

  Hope that helps

  If you found the response helpful kindly mark as answer

  Regards - Hasan Reza

  • 已建议为答案 Hasan Reza 2023年2月13日 18:25

  2023年2月13日 18:25

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  Dear Hasan Reza,

  thanks for your hint - I the meantime I was able to solve the problem by enabling Outlook Anywhere on Exchange 2010.

  Yours

  Franz-Georg

  ---

  fgc

  2023年2月13日 20:19

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  Hello fgclodt,
  
  Hope you will report back as useful :-)
  
  Notes for you:

  • This problem affects Outlook 2013 version 15.0.4551.1004 and later versions.

  • After the mailbox is moved and you start Outlook, you may receive the following prompt:

    The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.If you then restart Outlook, the application still cannot connect to the Exchange mailbox.

  <section aria-labelledby="ID0EDHBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 1: Repair the Exchange email account

  To repair the Exchange email account, follow these steps:

  1. Start Outlook.

  2. Click File, Account Settings, and then click Account Settings.

  3. With the Exchange email account selected, click Repair.

  4. In the Repair Account dialog box, click Next.

  5. After the configuration finishes, restart Outlook.

  After you restart Outlook, the status bar may show your status as Working Offline. To connect, follow these steps:

  1. Click the Send/Receive tab.

  2. Click Work Offline to turn off this feature.

  </section><section aria-labelledby="ID0EDFBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 2: Create an Outlook profile

  Create a new Outlook profile. To do this, follow these steps:

  1. Open Control Panel. To do this, follow these steps:
     

     • In Windows 7 or Windows Vista, click Start, and then click Control Panel.

     • In Windows 8, type Control Panel on the Start screen.

  2. Click Mail.

  3. Click Show Profiles.

  4. Click Add.

  5. In the Profile Name box, specify a new name for the profile.

  6. In the appropriate boxes, specify values for user name, the primary SMTP address, and the password. Then, click Next.

  7. In the Add Account dialog box, click Finish.

  8. Under Always use this profile, select the profile name that you used in step 5.

  </section><section aria-labelledby="ID0EDDBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 3: Move the mailbox to Exchange Server 2010

  Temporarily restore the mailbox to the original server, or move the mailbox to another Exchange 2010 mailbox server.

  </section><section aria-labelledby="ID0EDBBD" class="ocpSection" style="box-sizing:border-box;color:#363636;font-family:'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif;font-size:10px;">

  Method 4: Revert to an earlier version of Outlook

  If you have an MSI installation of Office 2013, you can try to uninstall the October 16, 2013 (KB 2825677) and December 10, 2013 (KB 2825652) hotfix packages for Outlook 2013. To uninstall one or both updates, follow these steps:

  1. Open Control Panel.

  2. Click Programs and Features.

  3. Click View installed updates.

  4. In the list of installed updates, locate and then select the update that you want to uninstall.

  5. Click Uninstall.

  </section>

  
  

  Outlook 2016 and later, including the version you mention, live and die by the data returned from AutoDiscover.

  I suggest getting the AutoDiscover XML data and looking at the various urls in the result.  If this is not office 365, there could be "internal urls" listed for which users don't have access, or for which DNS is pointing to a server for which they don't have rights.

  It seems to be quite common that the internal url values for the many exchange virtual directories are missed in the configuration/setup.

  There are several cmdlets that can let you look at the values, such as Get-MapiVirtualDirectory.
  Get-Command get-*virtual* will list all the cmdlets that have the word virtual in it if you are curious as to what exists.

  The only one that falls outside of this pattern is Get-OutlookAnywhere.  Not used as much any more with newer outlook and exchange, but still important to configure properly.

  Does Outlook prompt for password twice?

  In case it was related with incorrect cached password, please check following steps to remove them:

  1. Click Start, click Control Panel, and then click Credential Manager.
  2. Locate  the set of credentials that has Outlook or your account name in the name.
  3. Click the name to expand the set of credentials, and then click Remove from Vault.
  4. Repeat step 3 for any additional sets of credentials that have the word Outlook in the name.

  We can also recreate a new profile for one problematic user to test the results.

  If issue continues, please also check “Allow Office to connect to the Internet” under Trust Center Privacy Options. This will allow Office to connect to online services like https://femaledelusioncalculator.net/

  
  
  
  

  • 已编辑 OliverJacob 2023年2月17日 11:05

  2023年2月16日 11:39

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