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一天蓝屏重启五次，有人可以帮忙看一下原因吗？ RRS feed

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  • Question
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    正常使用不会蓝屏待机蓝屏

    这是错误文件

    https://1drv.ms/u/s!Ak4_9s8KGBatqCNz7UHWkYRZl-f1?e=LtwWUX

    Microsoft (R) Windows Debugger Version 10.0.21306.1007 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\92894\Desktop\041721-10046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff804`2e600000 PsLoadedModuleList = 0xfffff804`2f22a3d0
Debug session time: Sat Apr 17 10:12:49.516 2021 (UTC + 8:00)
System Uptime: 0 days 5:25:12.257
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`2e9f5e40 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffb087`6518e340=000000000000001e
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8042e961472, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000001, Parameter 1 of the exception

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3640

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 83953

    Key  : Analysis.Init.CPU.mSec
    Value: 562

    Key  : Analysis.Init.Elapsed.mSec
    Value: 107762

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  1e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8042e961472

BUGCHECK_P3: 1

BUGCHECK_P4: 1

WRITE_ADDRESS: fffff8042f2fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000001 

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000001

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  SearchProtocolHost.exe

TRAP_FRAME:  ffff800000000000 -- (.trap 0xffff800000000000)
Unable to read trap frame at ffff8000`00000000

STACK_TEXT:  
ffffb087`6518e338 fffff804`2ea9177f     : 00000000`0000001e ffffffff`c0000005 fffff804`2e961472 00000000`00000001 : nt!KeBugCheckEx
ffffb087`6518e340 fffff804`2ea07eac     : 00000000`00001000 ffffb087`6518ebe0 ffff8000`00000000 00000000`00000000 : nt!KiDispatchException+0x166d1f
ffffb087`6518ea00 fffff804`2ea04043     : 00000001`444d1d00 ffffb087`6518edd0 00000000`00000000 ffffb087`6518edd4 : nt!KiExceptionDispatch+0x12c
ffffb087`6518ebe0 fffff804`2e961472     : fffff804`2ec226d1 ffffc787`49f1adb0 ffff988e`a0891b10 00000000`00000000 : nt!KiPageFault+0x443
ffffb087`6518ed78 ffffc787`49f1ad01     : fffff804`00000075 00000000`00000000 ffffc787`5e08f01a 00020019`00000000 : nt!RtlpHpVaMgrRangeCreate+0x8a
ffffb087`6518edb8 fffff804`00000075     : 00000000`00000000 ffffc787`5e08f01a 00020019`00000000 00000000`00000000 : 0xffffc787`49f1ad01
ffffb087`6518edc0 00000000`00000000     : ffffc787`5e08f01a 00020019`00000000 00000000`00000000 ffffc788`00000068 : 0xfffff804`00000075


SYMBOL_NAME:  nt!RtlpHpVaMgrRangeCreate+8a

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.928

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  8a

FAILURE_BUCKET_ID:  0x1E_c0000005_W_nt!RtlpHpVaMgrRangeCreate

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {d1601d81-c7ef-e127-203f-b02d7d74b78e}

Followup:     MachineOwner
---------

    2021年4月17日 3:55

答案

  • Question
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    你好，

    是的，看您的系统版本，IMAGE_VERSION: 10.0.19041.928，应该是win10 2004的版本，似乎也安装了最新的安全更新。

    根据栈的信息来看，360Hvm64+0x1b5b2，stornvme!ScsiToNVMe+0x1ff。

    这是一个内核的错误，可能有关于360这个软件和stornvme.sys文件（这通常似乎是一个驱动程序NVME driver）。

    1.建议您先完全卸载360软件。

    2.到厂商的官网下载安装主板芯片组的驱动程序。

    然后看是否正常。

    如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。

    针对Windows 2008/2008R2的扩展支持将于2020年结束，之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》，把握良机完成云迁移并实现业务现代化。

    2021年4月19日 2:59

全部回复

  • Question
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    发错地方了，这是win10
    2021年4月17日 3:59
  • Question
    登录进行投票
    0
    登录进行投票

    你好，

    是的，看您的系统版本，IMAGE_VERSION: 10.0.19041.928，应该是win10 2004的版本，似乎也安装了最新的安全更新。

    根据栈的信息来看，360Hvm64+0x1b5b2，stornvme!ScsiToNVMe+0x1ff。

    这是一个内核的错误，可能有关于360这个软件和stornvme.sys文件（这通常似乎是一个驱动程序NVME driver）。

    1.建议您先完全卸载360软件。

    2.到厂商的官网下载安装主板芯片组的驱动程序。

    然后看是否正常。

    如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。

    针对Windows 2008/2008R2的扩展支持将于2020年结束，之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》，把握良机完成云迁移并实现业务现代化。

    2021年4月19日 2:59
  • Question
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    0
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    又蓝屏了QAQ
    Microsoft (R) Windows Debugger Version 10.0.21306.1007 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\042121-8656-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff803`42600000 PsLoadedModuleList = 0xfffff803`4322a3d0
Debug session time: Wed Apr 21 03:00:31.341 2021 (UTC + 8:00)
System Uptime: 0 days 14:03:15.162
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`429f5e40 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffb581`b4f0e570=000000000000003b
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80342d0667e, Address of the instruction which caused the bugcheck
Arg3: ffffb581b4f0ee70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2593

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 47425

    Key  : Analysis.Init.CPU.mSec
    Value: 280

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3611

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 74

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80342d0667e

BUGCHECK_P3: ffffb581b4f0ee70

BUGCHECK_P4: 0

CONTEXT:  ffffb581b4f0ee70 -- (.cxr 0xffffb581b4f0ee70)
rax=fffffffffffffffd rbx=ffff9501ba5e7778 rcx=fffffffffffffffd
rdx=0000000000000000 rsi=0000000000000000 rdi=ffff9501ba8ed040
rip=fffff80342d0667e rsp=ffffb581b4f0f870 rbp=0000000000000001
 r8=00000000ffffffff  r9=7fff9501ba5e7778 r10=7ffffffffffffffc
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=ffff9501ba5e7340 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050246
nt!PspExitThread+0x1de:
fffff803`42d0667e 0f8551321400    jne     nt!PspExitThread+0x143435 (fffff803`42e498d5) [br=0]
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  smartscreen.exe

STACK_TEXT:  
ffffb581`b4f0f870 fffff803`42d098e3     : 00000000`00000000 ffff9501`c5fd0d00 00000000`00000000 00000000`00000000 : nt!PspExitThread+0x1de
ffffb581`b4f0f970 fffff803`42d0986a     : 00000000`00000000 00000000`00000000 ffff9501`ba8ed040 ffff9501`c5fd0d60 : nt!PspTerminateThreadByPointer+0x53
ffffb581`b4f0f9b0 fffff803`42a077b5     : 00000000`00000000 ffff9501`ba8ed040 ffffb581`b4f0fa80 ffff9501`00000000 : nt!NtTerminateThread+0x4a
ffffb581`b4f0fa00 00007ff9`fd24d784     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000009a`2127f938 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`fd24d784


SYMBOL_NAME:  nt!PspExitThread+1de

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.928

STACK_COMMAND:  .cxr 0xffffb581b4f0ee70 ; kb

BUCKET_ID_FUNC_OFFSET:  1de

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PspExitThread

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {fc141b8c-59ff-5af7-581c-6f8cabfdb0e1}

Followup:     MachineOwner
---------
    2021年4月21日 4:29