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求助:crm 2011安装过程出现错误,no data错误 RRS feed

  • 问题

  • 我安装从微软网站下载的crm2011  90天试用版。

    在安装到system  checks中,microsoft  sql  server下出现no such  host is known。 看帮助是SQLSERVERAGENT未启动,启动后再运行system  checks有出现了以下错误:

    the requested name is valid,but no data of the requested  type was found的提示。

    不知怎么解决请帮助。

    系统为2008 server  r2

    sql 2008  sp2

    安装都是按默认安装方式

    多谢!

     

    2011年3月16日 3:23

答案

全部回复

  • 可能是DNS 解析问题,你用ip地址,不要用host name
    刀客 | MSN:caims@techsun.com | BLOG:http://caims.cnblogs.com | 提供微软CRM高级开发顾问外包
    • 已标记为答案 first-ahn 2011年3月23日 8:20
    2011年3月16日 4:16
    版主
  • 如果是安装在同一台服务器上,那么我觉得可以按照Batistuta的方法try一下;

    如果是安装在不同的服务器上,那么,包括防火墙、DNS解析等等都要看一下了


    daemon lin
    2011年3月16日 8:58
  • 谢谢,现在能进行安装了,但是有出现新的问题,安装时退出,提示action microsoft .crm.setup.server.installConfigDatabaseAction failed。

    the server is not operational

    name:"crm2011rc.com"

    the server is not operational

    日志文件的错误:

    16:28:35|  Error| Installer Complete: ConfigDBInstaller - Error encountered
    16:28:35|Warning| Error reported while configuring _Deployment. Attempting rollback
    16:28:35|   Info| ConfigDBInstaller: Beginning uninstall operation
    16:28:35|   Info| Executing Uninstall action: Microsoft.Crm.Setup.Server.UnregisterRoleAction
    16:28:35|   Info| UnregisterRoleAction does not apply since _Deployment is not a explicit server role.
    16:28:35|   Info| CrmAction execution time; UnregisterRoleAction; 00:00:00.0090006
    16:28:35|   Info| ConfigDBInstaller:  Uninstall completed
    16:28:35|  Error| Install exception.System.Exception: Action Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction failed. ---> System.DirectoryServices.ActiveDirectory.ActiveDirectoryServerDownException: The server is not operational.

    Name: "crm2011rc.com"
     ---> System.Runtime.InteropServices.COMException: The server is not operational.

       at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
       at System.DirectoryServices.DirectoryEntry.Bind()
       at System.DirectoryServices.DirectoryEntry.get_AdsObject()
       at System.DirectoryServices.PropertyValueCollection.PopulateList()
       at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
       at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
       at System.DirectoryServices.ActiveDirectory.PropertyManager.GetPropertyValue(DirectoryContext context, DirectoryEntry directoryEntry, String propertyName)
       --- End of inner exception stack trace ---
       at System.DirectoryServices.ActiveDirectory.PropertyManager.GetPropertyValue(DirectoryContext context, DirectoryEntry directoryEntry, String propertyName)
       at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context)
       at Microsoft.Crm.Admin.AdminService.ConfigDBSecurity.SystemUserService.GetCaseSafeName(String domain, String accountName)
       at Microsoft.Crm.Admin.AdminService.ConfigDBSecurity.SystemUserService.GetCaseSafeName(String name)
       at Microsoft.Crm.Admin.AdminService.ConfigDBSecurity.SystemUserService.Create(String name, Guid defaultOrganizationId)
       at Microsoft.Crm.Setup.Database.StandardConfigSqlStrategy.AddInitialUser()
       at Microsoft.Crm.Setup.Database.DatabaseInstallerBase.Install()
       at Microsoft.Crm.Setup.Server.InstallConfigDatabaseAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       --- End of inner exception stack trace ---
       at Microsoft.Crm.Setup.Common.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       at Microsoft.Crm.Setup.Common.Installer.Install(IDictionary stateSaver)
       at Microsoft.Crm.Setup.Server.ServerRoleInstaller.Install(IDictionary stateSaver)
       at Microsoft.Crm.Setup.Common.ComposedInstaller.InvokeInstall(Installer installer, IDictionary stateSaver)
       at Microsoft.Crm.Setup.Common.ComposedInstaller.InternalInstall(IDictionary stateSaver)
       at Microsoft.Crm.Setup.Common.ComposedInstaller.Install(IDictionary stateSaver)
       at Microsoft.Crm.Setup.Server.ServerSetup.Install(IDictionary data)
       at Microsoft.Crm.Setup.Common.SetupBase.ExecuteOperation()
    16:28:35|Verbose| Method exit: Microsoft.Crm.Setup.Server.ServerSetup.ExecuteOperation
    16:28:35|   Info| ActivatePage(ServerSetupFinishPage)

    请帮助,多谢!

    2011年3月17日 9:01
  • 从日志来看,部署环境中的AD有问题
    daemon lin
    2011年3月22日 6:51