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邮件延迟咨询 RRS feed

  • 问题

  • 请问以下出现的邮件延迟,其实邮件就一封,但是送达报告查到显示以下截图,会是什么原因造成的?发现这种现象还不少,这种是否有办法解决的?


    • 已编辑 MSTEO 2021年10月12日 8:58
    2021年10月12日 8:36

全部回复

  • 您好,

    为了更好地进行问题的排查,需要先请教您以下几个问题:

    1.这些发件人都是组织外部的吗?

    2.组织内部发送的邮件是否会出现这种情况?

    3.是否有相关的mail flow rules作用于这些邮件?

    此外,请您运行get-messagetrackinglog命令并提供一下问题邮件传递的完整过程的截图,包括timestamp和eventID。

    同时请注意隐藏个人信息。

    此致,

    Kael Yao


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    2021年10月13日 3:00
  • 好的,我收集下
    2021年10月15日 1:39
  • 您好,

    距离您上次回复已经过去了一段时间,请问此问题有最新进展吗?

    此致,

    Kael Yao


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    2021年10月20日 8:28
  • 正在收集,稍等
    2021年10月22日 2:09
  • 1. 发现组织内部也是有同样的情况

    2. 邮件规则没有影响到

    以下是其中一封发件人为Dawei.Wang@contoso.com,接收者为Li.Long@contoso.com的邮件流:

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Sender "Dawei.Wang@contoso.com" -MessageSubject “xxx”| ft Timestamp,eventID -auto

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Recipients "Li.Long@contoso.com" -MessageSubject “xxx”| ft Timestamp,eventID -auto

    • 已编辑 MSTEO 2021年10月22日 7:09
    2021年10月22日 7:04
  • 您好,

    感谢您提供的信息。

    在截图中我们可以看到在10/15/2021 4:45:49 PM时出现了FAIL的事件以及整个过程中出现了若干DELIVERFAIL的事件,请您运行此命令查看一下这些事件完整的记录:

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Recipients "Li.Long@contoso.com" -MessageSubject “xxx” -EventID FAIL | FL
    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Recipients "Li.Long@contoso.com" -MessageSubject “xxx” -EventID DELIVERFAIL | FL
    


    此致,

    Kael Yao


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    2021年10月25日 7:44
  • Fail的信息如下:

    RunspaceId              : 0a012a3b-4ab3-46fe-8a13-d73606b4980f
    Timestamp               : 10/15/2021 4:45:49 PM
    ClientIp                : 10.133.35.102
    ClientHostname          : hex102a
    ServerIp                : 10.133.35.102
    ServerHostname          : hex102a.

    RunspaceId              : 0a012a3b-4ab3-46fe-8a13-d73606b4980f
    Timestamp               : 10/15/2021 4:45:49 PM
    ClientIp                : 10.133.35.102
    ClientHostname          : hex102a
    ServerIp                : 10.133.35.102
    ServerHostname          : hex102a.contoso.com
    SourceContext           : 
    ConnectorId             : Intra-Organization SMTP Send Connector
    Source                  : SMTP
    EventId                 : FAIL
    InternalMessageId       : 18996640351502
    MessageId               : <a8b4def04a074da19f521776c9efe869@contoso.com>
    NetworkMessageId        : f14fb592-02d6-4039-249c-08d98fb82fb4
    Recipients              : {Xiaobao.Guo@contoso.com, Li.Long@contoso.com}
    RecipientStatus         : {[{LED=554 5.6.0 Corrupt message content; 
                              STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException.TextConvertersException; Failed to process message due to a 
                              permanent exception with message The message content has become corrupted. ConversionFailedException: Content conversion: Body conversion 
                              failed. [Stage: PromoteCreateReplay]};{MSG=};{FQDN=hex102a.contoso.com};{IP=10.133.35.102};{LRT=10/15/2021 8:45:49 AM}], [{LED=554 5.6.0 
                              Corrupt message content; STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException.TextConvertersException; Failed to 
                              process message due to a permanent exception with message The message content has become corrupted. ConversionFailedException: Content 
                              conversion: Body conversion failed. [Stage: PromoteCreateReplay]};{MSG=};{FQDN=hex102a.contoso.com};{IP=10.133.35.102};{LRT=10/15/2021 8:45:49 
                              AM}]}
    TotalBytes              : 588493
    RecipientCount          : 2
    RelatedRecipientAddress : 
    Reference               : {<afb813e2-d54a-41ac-96d5-bc0968459118@hex102a.contoso.com>, <afb813e2-d54a-41ac-96d5-bc0968459118@hex102a.contoso.com>}
    MessageSubject          : xxxxx
    Sender                  : Dawei.Wang@contoso.com
    ReturnPath              : Dawei.Wang@contoso.com
    Directionality          : Originating
    TenantId                : 
    OriginalClientIp        : 
    MessageInfo             : 2021-10-15T08:45:48.528Z;LSRV=hex102a.contoso.com:TOTAL-HUB=0.314|SMR=0.181(SMRDI=0.052|SMRC=0.129(SMRCL=0.109|X-SMRCR=0.129))|CAT=0.008(CATOS=
                              0.004(CATSM=0.004(CATSM-RMS Decryption Agent=0.003))|CATRESL=0.001)|UNK=0.001|SMSC=0.019|SMS=0.067(SMSMBXD=0.030)|OMDSN=0.001
    MessageLatency          : 
    MessageLatencyType      : None
    EventData               : {[E2ELatency, 1.057], [ToEntity, Unknown], [FromEntity, Hosted], [MsgRecipCount, 16], [IncludeInSla, True], 
                              [Microsoft.Exchange.Transport.MailRecipient.RequiredTlsAuthLevel, Opportunistic], [IsSmtpResponseFromExternalServer, False], 
                              [DeliveryPriority, Normal], [AccountForest, contoso.com]}
    TransportTrafficType    : Email
    SchemaVersion           : 15.01.2176.009




    SourceContext           : 
    ConnectorId             : Intra-Organization SMTP Send Connector
    Source                  : SMTP
    EventId                 : FAIL
    InternalMessageId       : 18996640351502
    MessageId               : <a8b4def04a074da19f521776c9efe869@contoso.com>
    NetworkMessageId        : f14fb592-02d6-4039-249c-08d98fb82fb4
    Recipients              : {Xiaobao.Guo@contoso.com, Li.Long@contoso.com}
    RecipientStatus         : {[{LED=554 5.6.0 Corrupt message content; 
                              STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException.TextConvertersException; Failed to process message due to a 
                              permanent exception with message The message content has become corrupted. ConversionFailedException: Content conversion: Body conversion 
                              failed. [Stage: PromoteCreateReplay]};{MSG=};{FQDN=hex102a.contoso.com};{IP=10.133.35.102};{LRT=10/15/2021 8:45:49 AM}], [{LED=554 5.6.0 
                              Corrupt message content; STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException.TextConvertersException; Failed to 
                              process message due to a permanent exception with message The message content has become corrupted. ConversionFailedException: Content 
                              conversion: Body conversion failed. [Stage: PromoteCreateReplay]};{MSG=};{FQDN=hex102a.contoso.com};{IP=10.133.35.102};{LRT=10/15/2021 8:45:49 
                              AM}]}
    TotalBytes              : 588493
    RecipientCount          : 2
    RelatedRecipientAddress : 
    Reference               : {<afb813e2-d54a-41ac-96d5-bc0968459118@hex102a.contoso.com>, <afb813e2-d54a-41ac-96d5-bc0968459118@hex102a.contoso.com>}
    MessageSubject          : xxxxx
    Sender                  : Dawei.Wang@contoso.com
    ReturnPath              : Dawei.Wang@contoso.com
    Directionality          : Originating
    TenantId                : 
    OriginalClientIp        : 
    MessageInfo             : 2021-10-15T08:45:48.528Z;LSRV=hex102a.contoso.com:TOTAL-HUB=0.314|SMR=0.181(SMRDI=0.052|SMRC=0.129(SMRCL=0.109|X-SMRCR=0.129))|CAT=0.008(CATOS=
                              0.004(CATSM=0.004(CATSM-RMS Decryption Agent=0.003))|CATRESL=0.001)|UNK=0.001|SMSC=0.019|SMS=0.067(SMSMBXD=0.030)|OMDSN=0.001
    MessageLatency          : 
    MessageLatencyType      : None
    EventData               : {[E2ELatency, 1.057], [ToEntity, Unknown], [FromEntity, Hosted], [MsgRecipCount, 16], [IncludeInSla, True], 
                              [Microsoft.Exchange.Transport.MailRecipient.RequiredTlsAuthLevel, Opportunistic], [IsSmtpResponseFromExternalServer, False], 
                              [DeliveryPriority, Normal], [AccountForest, contoso.com]}
    TransportTrafficType    : Email
    SchemaVersion           : 15.01.2176.009


    DELIVERFAIL的信息如下

    RunspaceId              : 0a012a3b-4ab3-46fe-8a13-d73606b4980f
    Timestamp               : 10/15/2021 4:45:49 PM
    ClientIp                : 
    ClientHostname          : hex102a
    ServerIp                : 
    ServerHostname          : 
    SourceContext           : 08D98093B929BCEE;2021-10-15T08:45:49.523Z
    ConnectorId             : 
    Source                  : STOREDRIVER
    EventId                 : DELIVERFAIL
    InternalMessageId       : 18996640351502
    MessageId               : <a8b4def04a074da19f521776c9efe869@contoso.com>
    NetworkMessageId        : f14fb592-02d6-4039-249c-08d98fb82fb4
    Recipients              : {Li.Long@contoso.com}
    RecipientStatus         : {Corrupt message content; STOREDRV.Deliver.Exception:ConversionFailedException.ConversionFailedException.TextConvertersException; Failed to 
                              process message due to a permanent exception with message The message content has become corrupted. ConversionFailedException: Content 
                              conversion: Body conversion failed. [Stage: PromoteCreateReplay][DestinationFolder: ]}
    TotalBytes              : 588493
    RecipientCount          : 1
    RelatedRecipientAddress : 
    Reference               : 
    MessageSubject          : xxxxx
    Sender                  : Dawei.Wang@contoso.com
    ReturnPath              : Dawei.Wang@contoso.com
    Directionality          : Originating
    TenantId                : 
    OriginalClientIp        : 
    MessageInfo             : 2021-10-15T08:45:48.528Z;SRV=hzhio101a611p.v01.net:TOTAL-SUB=0.188|SA=0.051|MTSS-PEN=0.138(MTSSD-PEN=0.138(MTSSDA=0.004|MTSSDC=0.067|SDSSO-PE
                              N=0.043 (SMSC=0.021|MTSSDM-PEN=0.021)));SRV=hzhio110a611p.v01.net:TOTAL-HUB=0.552|SMR=0.106(SMRDI=0.041|SMRC=0.064(SMRCL=0.041|X-SMRCR=0.064)
                              )|CAT=0.384(CATOS=0.316 (CATSM=0.316(CATSM-RMS Decryption Agent=0.005|CATSM-Malware Agent=0.307|CATSM-RMS Encryption Agent=0.001 
                              ))|CATRESL=0.008|CATORES=0.051(CATRS=0.051(CATRS-Prioritization Agent=0.003|CATRS-Transport Rule Agent=0.004 
                              (X-ETREX=0.001|X-ETREX=0.003)|CATRS-Index Routing Agent=0.043))|CATORT=0.002(CATRT=0.002 (CATRT-RMS Encryption Agent=0.001))|CATCC=0.001|CATF
                              IN=0.003)|QDI=0.059;SRV=hex102a.v01.net:TOTAL-DEL=0.064|SMR=0.038(SMRDI=0.038)|D-PEN=0.025(SDDSINI=0.001|SDDSPCR=0.012(SDDCC=0.011)|SDDSPCR
                              -PEN=0.010(SDDCC=0.009))
    MessageLatency          : 
    MessageLatencyType      : None
    EventData               : {[E2ELatency, 1.020], [DeliveryPriority, Normal], [AccountForest, v01.net]}
    TransportTrafficType    : Email
    SchemaVersion           : 15.01.2176.009



    2021年10月26日 6:57
  • 您好,

    根据这两个事件的错误信息:Failed to process message due to a permanent exception with message The message content has become corrupted,10/15 4:45左右的这封邮件应该没有传输完成,且出现问题的原因可能是由于邮件内容(如附件等)造成了邮件损坏。

    请问发件人是否有收到NDR邮件,并且在10/15 8:17左右重新发送了此邮件?

    您也可以通过Get-MessageTrackingLog | fl messageID来确认这两封邮件是否是同一封,还是两封不同的邮件。

    如果messageID相同则说明是同一封邮件,如果不同则说明用户重新发送了邮件。

    此致,

    Kael Yao


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    • 已编辑 Kael Yao 2021年10月26日 8:02
    2021年10月26日 8:01
  • 我收集下另一个标题所有邮件流,这个是用户发邮件的时候选了RTF格式发送导致的。
    2021年10月27日 6:52
  • 请看下这个外部人员发件来的,还需要收集哪些?

    外部用户sfwh@abc.com发给内部用户Hongyu.Yang的eventID结果

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Sender "sfwh@abc.com" -MessageSubject “xxx”| ft Timestamp,eventID -auto

    Timestamp             EventId    
    ---------             -------    
    10/27/2021 5:55:56 PM DELIVER    
    10/27/2021 5:55:56 PM DELIVER    
    10/27/2021 5:55:56 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:58 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:05 PM DELIVER    
    10/27/2021 5:56:06 PM DELIVER    
    10/27/2021 5:56:14 PM DELIVER    
    10/27/2021 6:07:12 PM DELIVERFAIL
    10/27/2021 6:07:12 PM DELIVERFAIL
    10/27/2021 6:07:12 PM DELIVER    
    10/27/2021 6:07:39 PM DELIVER    
    10/27/2021 5:55:55 PM HARECEIVE  
    10/27/2021 5:55:55 PM HAREDIRECT 
    10/27/2021 5:55:55 PM RECEIVE    
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM SEND       
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM SEND       
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM SEND       
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM RECEIVE    
    10/27/2021 5:55:57 PM HAREDIRECT 
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:58 PM RECEIVE    
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM AGENTINFO  
    10/27/2021 5:55:58 PM SEND       
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM SEND       
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:06 PM SEND       
    10/27/2021 5:56:12 PM HARECEIVE  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 5:56:36 PM HADISCARD  
    10/27/2021 6:07:11 PM HARECEIVE  
    10/27/2021 6:07:11 PM HARECEIVE  
    10/27/2021 6:07:11 PM HAREDIRECT 
    10/27/2021 6:07:11 PM RECEIVE    
    10/27/2021 6:07:12 PM AGENTINFO  
    10/27/2021 6:07:12 PM FAIL       
    10/27/2021 6:07:38 PM HAREDIRECT 
    10/27/2021 6:07:38 PM RECEIVE    
    10/27/2021 6:07:38 PM AGENTINFO  
    10/27/2021 6:07:39 PM SEND       
    10/27/2021 6:08:36 PM HADISCARD  
    10/27/2021 6:08:36 PM HADISCARD  
    10/27/2021 5:55:56 PM DELIVER    
    10/27/2021 5:55:56 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:57 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:55:59 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:00 PM DELIVER    
    10/27/2021 5:56:04 PM DELIVER    
    10/27/2021 5:55:55 PM HAREDIRECT 
    10/27/2021 5:55:55 PM RECEIVE    
    10/27/2021 5:55:55 PM HARECEIVE  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM HAREDIRECT 
    10/27/2021 5:55:56 PM AGENTINFO  
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM RECEIVE    
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM SEND       
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:56 PM SEND       
    10/27/2021 5:55:56 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM AGENTINFO  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM SEND       
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:57 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HARECEIVE  
    10/27/2021 5:55:58 PM HAREDIRECT 
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM AGENTINFO  
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM HARECEIVE  
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:55:59 PM HAREDIRECT 
    10/27/2021 5:55:59 PM RECEIVE    
    10/27/2021 5:55:59 PM SEND       
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM AGENTINFO  
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:00 PM SEND       
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM HARECEIVE  
    10/27/2021 5:56:04 PM HAREDIRECT 
    10/27/2021 5:56:04 PM RECEIVE    
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:04 PM AGENTINFO  
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:05 PM SEND       
    10/27/2021 5:56:12 PM HAREDIRECT 
    10/27/2021 5:56:12 PM RECEIVE    
    10/27/2021 5:56:13 PM AGENTINFO  
    10/27/2021 5:56:14 PM SEND       
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 5:57:23 PM HADISCARD  
    10/27/2021 6:07:11 PM HAREDIRECT 
    10/27/2021 6:07:11 PM RECEIVE    
    10/27/2021 6:07:11 PM HAREDIRECT 
    10/27/2021 6:07:11 PM HARECEIVE  
    10/27/2021 6:07:11 PM RECEIVE    
    10/27/2021 6:07:12 PM AGENTINFO  
    10/27/2021 6:07:12 PM AGENTINFO  
    10/27/2021 6:07:12 PM FAIL       
    10/27/2021 6:07:12 PM SEND       
    10/27/2021 6:07:38 PM HARECEIVE  
    10/27/2021 6:09:29 PM HADISCARD  
    10/27/2021 6:09:29 PM HADISCARD  

    内部用户Hongyu.Yang收到外部用户sfwh@abc.com的eventID结果

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Recipients "Hongyu.Yang@contoso.com" -MessageSubject “xxx”| ft Timestamp,eventID

    Timestamp             EventId   
    ---------             -------   
    10/27/2021 5:55:57 PM DELIVER   
    10/27/2021 5:55:56 PM HAREDIRECT
    10/27/2021 5:55:56 PM RECEIVE   
    10/27/2021 5:55:56 PM AGENTINFO 
    10/27/2021 5:55:57 PM SEND      
    10/27/2021 5:55:56 PM HARECEIVE 
    10/27/2021 5:57:23 PM HADISCARD 

    2021年10月28日 7:52
  • 有答复吗?
    2021年11月1日 5:35
  • 您好,

    根据您上面的结果,外部sfwh@abc.com发给内部用户Hongyu.Yang时出现了多个send,receive等事件。

    请问这封邮件是否有多个收件人?

    另外在我看来Hongyu.Yang接收外部用户sfwh@abc.com的邮件的这个过程应该是正常的。

    为了更好地进行排错,请您也收集一下Timestamp,eventID以外的其他信息,如Source,sender,recipients等。

    此外,您可以添加 | Sort-Object Timestamp来根据时间戳排序。

    Get-TransportService | Get-MessageTrackingLog -ResultSize unlimited -Recipients "Hongyu.Yang@contoso.com" -MessageSubject “xxx”| sort-object timestamp | ft Timestamp,eventID,source,sender,recipients



    此致,

    Kael Yao


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    2021年11月1日 8:51