询问者
【seek help!】windows server 2008 reboot unexpectedly,Bugcheck 101

问题
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Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\upload\dump\DGGSDSL01-TGE_MEMORY.DMP]
Kernel Summary Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols
Deferred SRV*D:\symbols* http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols;SRV*D:\symbols* http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Built by: 7601.23889.amd64fre.win7sp1_ldr.170810-1615
Machine Name:
Kernel base = 0xfffff800`01610000 PsLoadedModuleList = 0xfffff800`01852750
Debug session time: Thu Sep 28 14:04:39.469 2017 (UTC + 8:00)
System Uptime: 0 days 19:00:13.000
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 101, {30, 0, fffff8800205d180, 2}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for VSApiNt.sys -
*** ERROR: Module load completed but symbols could not be loaded for TmXPFlt.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
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0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff8800205d180, The PRCB address of the hung processor.
Arg4: 0000000000000002, The index of the hung processor.
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 7601.23889.amd64fre.win7sp1_ldr.170810-1615
SYSTEM_MANUFACTURER: VMware, Inc.
VIRTUAL_MACHINE: VMware
SYSTEM_PRODUCT_NAME: VMware Virtual Platform
SYSTEM_VERSION: None
BIOS_VENDOR: Phoenix Technologies LTD
BIOS_VERSION: 6.00
BIOS_DATE: 09/21/2015
BASEBOARD_MANUFACTURER: Intel Corporation
BASEBOARD_PRODUCT: 440BX Desktop Reference Platform
BASEBOARD_VERSION: None
DUMP_TYPE: 1
BUGCHECK_P1: 30
BUGCHECK_P2: 0
BUGCHECK_P3: fffff8800205d180
BUGCHECK_P4: 2
BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC
CPU_COUNT: 4
CPU_MHZ: 8f6
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3e
CPU_STEPPING: 7
CPU_MICROCODE: 6,3e,7,0 (F,M,S,R) SIG: 70D'00000000 (cache) 70D'00000000 (init)
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: d
ANALYSIS_SESSION_HOST: W00381735-PAUL
ANALYSIS_SESSION_TIME: 10-09-2017 17:51:07.0461
ANALYSIS_VERSION: 10.0.15063.468 amd64fre
STACK_TEXT:
fffff880`06a1ac78 fffff800`016d9ed9 : 00000000`00000101 00000000`00000030 00000000`00000000 fffff880`0205d180 : nt!KeBugCheckEx
fffff880`06a1ac80 fffff800`0168a187 : fffffa80`00000000 fffff800`00000002 00000000`0002625a 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4dbe
fffff880`06a1ad10 fffff800`01c0a1c0 : 00000000`00000000 fffff880`06a1aec0 fffff800`01c263c0 fffff800`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`06a1ae10 fffff800`0167bed3 : 00000000`17434179 fffff800`01c263c0 80000000`59d41963 fffff880`06a1aec0 : hal!HalpRtcClockInterrupt+0x130
fffff880`06a1ae40 fffff800`016854a0 : fffff800`017fee80 00000000`00000001 00000000`00000000 fffff880`06a1b0d8 : nt!KiInterruptDispatchNoLock+0x163
fffff880`06a1afd0 fffff800`016a0301 : 00000000`00000000 00000000`00000002 00000000`00000001 fffffa80`0d1ecde0 : nt!KeFlushMultipleRangeTb+0x260
fffff880`06a1b0a0 fffff800`016a2d38 : 00000000`00000002 fffff880`06a1b200 fffff8a0`03356000 00000000`00000001 : nt!MiFlushTbAsNeeded+0x1d1
fffff880`06a1b1b0 fffff800`017b4f86 : 00000000`00001070 fffffa80`0cd0b000 00000000`00000001 fffff880`06a1b380 : nt!MiAllocatePagedPoolPages+0x4cc
fffff880`06a1b2d0 fffff800`016a0a70 : 00000000`00001070 fffffa80`0cd0b000 00000000`00000001 00000000`00000198 : nt!MiAllocatePoolPages+0x906
fffff880`06a1b410 fffff800`017b791e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00001070 : nt!ExpAllocateBigPool+0xb0
fffff880`06a1b500 fffff880`051699d7 : fffff880`00001000 00000000`00001028 fffff8a0`126d77b0 fffff8a0`126d7700 : nt!ExAllocatePoolWithTag+0x82e
fffff880`06a1b5f0 fffff880`051181a3 : fffff8a0`0334b030 00000000`00000001 00000000`00004000 00000000`00076000 : VSApiNt!VSMatch+0x32a07
fffff880`06a1b620 fffff880`05118aca : 00000000`00001000 00000000`00004000 00000000`00000001 fffff8a0`0b5a0f60 : VSApiNt!VSGetVerboseLevel+0x111d3
fffff880`06a1b690 fffff880`05118c8b : fffff8a0`126d7700 fffff880`06a1b934 fffff880`06a1b950 fffff880`050d64ab : VSApiNt!VSGetVerboseLevel+0x11afa
fffff880`06a1b6d0 fffff880`050d6228 : fffff880`06a1b740 00000000`000007ff fffff8a0`0b5a0f60 0003014c`00004550 : VSApiNt!VSGetVerboseLevel+0x11cbb
fffff880`06a1b710 fffff880`050d6f5c : 00000000`00076000 00000000`00004408 fffff8a0`0b5a0f60 00000000`00001198 : VSApiNt!VSBaseName+0xb0c8
fffff880`06a1b750 fffff880`051c57ea : fffff8a0`0b5a0f60 fffff8a0`0b5a0f60 00000000`6d654d56 fffff880`00000547 : VSApiNt!VSBaseName+0xbdfc
fffff880`06a1b780 fffff880`051c61cd : fffff8a0`0b5a0f60 00000000`0007b5c0 fffff8a0`03111030 00000000`00001010 : VSApiNt!VSSetVerboseLevel+0xf5a
fffff880`06a1b850 fffff880`0525eec6 : 00000000`00000000 fffff880`05260570 fffff880`05260570 00000000`00001010 : VSApiNt!VSSetVerboseLevel+0x193d
fffff880`06a1b8f0 fffff880`052398b9 : fffff8a0`00000000 fffff880`052ff1e0 fffff8a0`00000000 00000000`00000000 : VSApiNt!VSUpdateZip+0x1e06
fffff880`06a1b9f0 fffff880`052ce72f : fffff8a0`15fa2160 fffff880`052ff1e0 00000000`00000000 fffff8a0`0d7ff7e0 : VSApiNt!VSVirusScanFileW+0x189
fffff880`06a1ba80 fffff880`052d0111 : fffff880`052ff1e0 fffff8a0`15fa2160 00000000`00000001 fffff880`052b616f : TmXPFlt+0x2372f
fffff880`06a1bac0 fffff880`052b72d9 : 00000000`00000001 00000000`00000020 00000000`ffffffff 00000000`00000018 : TmXPFlt+0x25111
fffff880`06a1bb10 fffff880`052b7daf : fffff880`052ff418 00000000`00000000 01d3381f`a7910d86 d6bf94d5`e57a42bd : TmXPFlt+0xc2d9
fffff880`06a1bc50 fffff880`052b80d0 : 00000000`00000000 00000000`00000000 00000000`00000080 00000000`00000000 : TmXPFlt+0xcdaf
fffff880`06a1bd10 fffff800`0191a662 : fffffa80`0f249060 fffffa80`0cd71870 00000000`00000000 fffffa80`0e9bb2c0 : TmXPFlt+0xd0d0
fffff880`06a1bd40 fffff800`01671926 : fffff880`009bf180 fffffa80`0f249060 fffffa80`0ed58b50 fffff8a0`00337720 : nt!PspSystemThreadStartup+0x5a
fffff880`06a1bd80 00000000`00000000 : fffff880`06a1c000 fffff880`06a16000 fffff880`06a1b780 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: ee163f9136e005c4d6b02b4b1a4866861ddd5d7c
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4def8ffbf85162dd5f47addfbcbb81bb08465260
THREAD_SHA1_HASH_MOD: ce54f0027c52e3db236166bf2be5197261f14f1f
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
PRIMARY_PROBLEM_CLASS: X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
TARGET_TIME: 2017-09-28T06:04:39.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 3
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 Server (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-08-10 23:01:41
BUILDDATESTAMP_STR: 170810-1615
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23889.amd64fre.win7sp1_ldr.170810-1615
ANALYSIS_SESSION_ELAPSED_TIME: 1c1f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_clock_watchdog_timeout_4_proc_analysis_inconclusive
FAILURE_ID_HASH: {d61e255a-5a6a-8ac9-10f0-973c0c42bda6}
Followup: MachineOwner
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全部回复
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您好,
> BugCheck 101, {30, 0, fffff8800205d180, 2}. Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101 表示在多处理器系统中,在分配的时间间隔内没有收到辅助处理器预计的时间中断。一般发生在处理器没有响应或者处于锁死状态。
以下是一些建议,仅供参考:
1. 使用 “sfc /scannow” 和“chkdsk /r /f” 检测/修复 系统文件/磁盘。
2. 如果问题发生之前有过更改操作,例如安装软件,替换硬件等,尝试撤销更改。
3. 检查并更新硬件驱动,包括 BIOS, Firmware。
4. 如果问题频繁发生,可以尝试以安全模式进入系统,不要手动启用其他进程,等待一段时间,如果问题依旧发生在安全模式下,建议联系硬件商方面,对硬件做一个全面的检测。
“Debugging a CLOCK_WATCHDOG_TIMEOUT Bugcheck” 详细介绍了debug的步骤,可以参考:
https://blogs.technet.microsoft.com/supportingwindows/2011/10/26/debugging-a-clock_watchdog_timeout-bugcheck/
Best Regards,
Eve WangPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已建议为答案 Eve WangMicrosoft contingent staff, Moderator 2017年11月1日 1:54
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您好!
请问现在情况如何?
如果您需要我们的继续协助,您可以随时在该帖下回复。
Best Regards,
Eve WangPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.