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【seek help!】windows server 2008 reboot unexpectedly,Bugcheck 101 RRS feed

  • 问题


  • Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [D:\upload\dump\DGGSDSL01-TGE_MEMORY.DMP]
    Kernel Summary Dump File: Kernel address space is available, User address space may not be available.


    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols
    Deferred                                       SRV*D:\symbols* http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*d:\Symbols*http://msdl.microsoft.com/download/symbols;SRV*D:\symbols* http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: Server, suite: TerminalServer SingleUserTS
    Built by: 7601.23889.amd64fre.win7sp1_ldr.170810-1615
    Machine Name:
    Kernel base = 0xfffff800`01610000 PsLoadedModuleList = 0xfffff800`01852750
    Debug session time: Thu Sep 28 14:04:39.469 2017 (UTC + 8:00)
    System Uptime: 0 days 19:00:13.000
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................
    Loading User Symbols

    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 101, {30, 0, fffff8800205d180, 2}

    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for VSApiNt.sys - 
    *** ERROR: Module load completed but symbols could not be loaded for TmXPFlt.sys
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

    Followup:     MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff8800205d180, The PRCB address of the hung processor.
    Arg4: 0000000000000002, The index of the hung processor.

    Debugging Details:
    ------------------


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING:  7601.23889.amd64fre.win7sp1_ldr.170810-1615

    SYSTEM_MANUFACTURER:  VMware, Inc.

    VIRTUAL_MACHINE:  VMware

    SYSTEM_PRODUCT_NAME:  VMware Virtual Platform

    SYSTEM_VERSION:  None

    BIOS_VENDOR:  Phoenix Technologies LTD

    BIOS_VERSION:  6.00

    BIOS_DATE:  09/21/2015

    BASEBOARD_MANUFACTURER:  Intel Corporation

    BASEBOARD_PRODUCT:  440BX Desktop Reference Platform

    BASEBOARD_VERSION:  None

    DUMP_TYPE:  1

    BUGCHECK_P1: 30

    BUGCHECK_P2: 0

    BUGCHECK_P3: fffff8800205d180

    BUGCHECK_P4: 2

    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC

    CPU_COUNT: 4

    CPU_MHZ: 8f6

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 3e

    CPU_STEPPING: 7

    CPU_MICROCODE: 6,3e,7,0 (F,M,S,R)  SIG: 70D'00000000 (cache) 70D'00000000 (init)

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    PROCESS_NAME:  System

    CURRENT_IRQL:  d

    ANALYSIS_SESSION_HOST:  W00381735-PAUL

    ANALYSIS_SESSION_TIME:  10-09-2017 17:51:07.0461

    ANALYSIS_VERSION: 10.0.15063.468 amd64fre

    STACK_TEXT:  
    fffff880`06a1ac78 fffff800`016d9ed9 : 00000000`00000101 00000000`00000030 00000000`00000000 fffff880`0205d180 : nt!KeBugCheckEx
    fffff880`06a1ac80 fffff800`0168a187 : fffffa80`00000000 fffff800`00000002 00000000`0002625a 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4dbe
    fffff880`06a1ad10 fffff800`01c0a1c0 : 00000000`00000000 fffff880`06a1aec0 fffff800`01c263c0 fffff800`00000000 : nt!KeUpdateSystemTime+0x377
    fffff880`06a1ae10 fffff800`0167bed3 : 00000000`17434179 fffff800`01c263c0 80000000`59d41963 fffff880`06a1aec0 : hal!HalpRtcClockInterrupt+0x130
    fffff880`06a1ae40 fffff800`016854a0 : fffff800`017fee80 00000000`00000001 00000000`00000000 fffff880`06a1b0d8 : nt!KiInterruptDispatchNoLock+0x163
    fffff880`06a1afd0 fffff800`016a0301 : 00000000`00000000 00000000`00000002 00000000`00000001 fffffa80`0d1ecde0 : nt!KeFlushMultipleRangeTb+0x260
    fffff880`06a1b0a0 fffff800`016a2d38 : 00000000`00000002 fffff880`06a1b200 fffff8a0`03356000 00000000`00000001 : nt!MiFlushTbAsNeeded+0x1d1
    fffff880`06a1b1b0 fffff800`017b4f86 : 00000000`00001070 fffffa80`0cd0b000 00000000`00000001 fffff880`06a1b380 : nt!MiAllocatePagedPoolPages+0x4cc
    fffff880`06a1b2d0 fffff800`016a0a70 : 00000000`00001070 fffffa80`0cd0b000 00000000`00000001 00000000`00000198 : nt!MiAllocatePoolPages+0x906
    fffff880`06a1b410 fffff800`017b791e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00001070 : nt!ExpAllocateBigPool+0xb0
    fffff880`06a1b500 fffff880`051699d7 : fffff880`00001000 00000000`00001028 fffff8a0`126d77b0 fffff8a0`126d7700 : nt!ExAllocatePoolWithTag+0x82e
    fffff880`06a1b5f0 fffff880`051181a3 : fffff8a0`0334b030 00000000`00000001 00000000`00004000 00000000`00076000 : VSApiNt!VSMatch+0x32a07
    fffff880`06a1b620 fffff880`05118aca : 00000000`00001000 00000000`00004000 00000000`00000001 fffff8a0`0b5a0f60 : VSApiNt!VSGetVerboseLevel+0x111d3
    fffff880`06a1b690 fffff880`05118c8b : fffff8a0`126d7700 fffff880`06a1b934 fffff880`06a1b950 fffff880`050d64ab : VSApiNt!VSGetVerboseLevel+0x11afa
    fffff880`06a1b6d0 fffff880`050d6228 : fffff880`06a1b740 00000000`000007ff fffff8a0`0b5a0f60 0003014c`00004550 : VSApiNt!VSGetVerboseLevel+0x11cbb
    fffff880`06a1b710 fffff880`050d6f5c : 00000000`00076000 00000000`00004408 fffff8a0`0b5a0f60 00000000`00001198 : VSApiNt!VSBaseName+0xb0c8
    fffff880`06a1b750 fffff880`051c57ea : fffff8a0`0b5a0f60 fffff8a0`0b5a0f60 00000000`6d654d56 fffff880`00000547 : VSApiNt!VSBaseName+0xbdfc
    fffff880`06a1b780 fffff880`051c61cd : fffff8a0`0b5a0f60 00000000`0007b5c0 fffff8a0`03111030 00000000`00001010 : VSApiNt!VSSetVerboseLevel+0xf5a
    fffff880`06a1b850 fffff880`0525eec6 : 00000000`00000000 fffff880`05260570 fffff880`05260570 00000000`00001010 : VSApiNt!VSSetVerboseLevel+0x193d
    fffff880`06a1b8f0 fffff880`052398b9 : fffff8a0`00000000 fffff880`052ff1e0 fffff8a0`00000000 00000000`00000000 : VSApiNt!VSUpdateZip+0x1e06
    fffff880`06a1b9f0 fffff880`052ce72f : fffff8a0`15fa2160 fffff880`052ff1e0 00000000`00000000 fffff8a0`0d7ff7e0 : VSApiNt!VSVirusScanFileW+0x189
    fffff880`06a1ba80 fffff880`052d0111 : fffff880`052ff1e0 fffff8a0`15fa2160 00000000`00000001 fffff880`052b616f : TmXPFlt+0x2372f
    fffff880`06a1bac0 fffff880`052b72d9 : 00000000`00000001 00000000`00000020 00000000`ffffffff 00000000`00000018 : TmXPFlt+0x25111
    fffff880`06a1bb10 fffff880`052b7daf : fffff880`052ff418 00000000`00000000 01d3381f`a7910d86 d6bf94d5`e57a42bd : TmXPFlt+0xc2d9
    fffff880`06a1bc50 fffff880`052b80d0 : 00000000`00000000 00000000`00000000 00000000`00000080 00000000`00000000 : TmXPFlt+0xcdaf
    fffff880`06a1bd10 fffff800`0191a662 : fffffa80`0f249060 fffffa80`0cd71870 00000000`00000000 fffffa80`0e9bb2c0 : TmXPFlt+0xd0d0
    fffff880`06a1bd40 fffff800`01671926 : fffff880`009bf180 fffffa80`0f249060 fffffa80`0ed58b50 fffff8a0`00337720 : nt!PspSystemThreadStartup+0x5a
    fffff880`06a1bd80 00000000`00000000 : fffff880`06a1c000 fffff880`06a16000 fffff880`06a1b780 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND:  kb

    THREAD_SHA1_HASH_MOD_FUNC:  ee163f9136e005c4d6b02b4b1a4866861ddd5d7c

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  4def8ffbf85162dd5f47addfbcbb81bb08465260

    THREAD_SHA1_HASH_MOD:  ce54f0027c52e3db236166bf2be5197261f14f1f

    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME:  Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

    BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

    PRIMARY_PROBLEM_CLASS:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

    TARGET_TIME:  2017-09-28T06:04:39.000Z

    OSBUILD:  7601

    OSSERVICEPACK:  1000

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  3

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 7

    OSEDITION:  Windows 7 Server (Service Pack 1) TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2017-08-10 23:01:41

    BUILDDATESTAMP_STR:  170810-1615

    BUILDLAB_STR:  win7sp1_ldr

    BUILDOSVER_STR:  6.1.7601.23889.amd64fre.win7sp1_ldr.170810-1615

    ANALYSIS_SESSION_ELAPSED_TIME:  1c1f

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:x64_clock_watchdog_timeout_4_proc_analysis_inconclusive

    FAILURE_ID_HASH:  {d61e255a-5a6a-8ac9-10f0-973c0c42bda6}

    Followup:     MachineOwner
    ---------

    2017年10月9日 10:03

全部回复

  • 您好,

    > BugCheck 101, {30, 0, fffff8800205d180, 2}. Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 101 表示在多处理器系统中,在分配的时间间隔内没有收到辅助处理器预计的时间中断。一般发生在处理器没有响应或者处于锁死状态。

    以下是一些建议,仅供参考:
    1. 使用 “sfc /scannow” 和“chkdsk /r /f” 检测/修复 系统文件/磁盘。
    2. 如果问题发生之前有过更改操作,例如安装软件,替换硬件等,尝试撤销更改。
    3. 检查并更新硬件驱动,包括 BIOS, Firmware。
    4. 如果问题频繁发生,可以尝试以安全模式进入系统,不要手动启用其他进程,等待一段时间,如果问题依旧发生在安全模式下,建议联系硬件商方面,对硬件做一个全面的检测。

    Debugging a CLOCK_WATCHDOG_TIMEOUT Bugcheck” 详细介绍了debug的步骤,可以参考:
    https://blogs.technet.microsoft.com/supportingwindows/2011/10/26/debugging-a-clock_watchdog_timeout-bugcheck/

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年10月10日 6:38
    版主
  • 您好!

    请问现在情况如何?

    如果您需要我们的继续协助,您可以随时在该帖下回复。

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年11月1日 1:54
    版主