你好
有TVB才，
我已经分析了你上传的蓝屏文件，从分析结果来看，你的蓝屏问题有可能是360软件引起的，有两个蓝屏文件中都记录有360的进程或文件。
请完全卸载所有与360相关的产品查看问题是否解决。
相关的进程与文件：
PROCESS_NAME: 360tray.exe
IMAGE_NAME: 360Hvm64.sys
我将其中一个分析结果贴在这里供你参考：
se !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8007a04b10, fffffa8007a04df0, fffff8000477d7c0}
*** WARNING: Unable to verify timestamp for 360Hvm64.sys
*** ERROR: Module load completed but symbols could not be loaded for 360Hvm64.sys
ETW minidump data unavailable
Probably caused by : 360Hvm64.sys ( 360Hvm64+ae2e )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8007a04b10, Terminating object
Arg3: fffffa8007a04df0, Process image file name
Arg4: fffff8000477d7c0, Explanatory message (ascii)
Debugging Details:
------------------
ETW minidump data unavailable
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
SYSTEM_MANUFACTURER: Hewlett-Packard
SYSTEM_PRODUCT_NAME: HP ProBook 440 G2
SYSTEM_SKU: J4Z32PT#AB2
SYSTEM_VERSION: A3009DD10803
BIOS_VENDOR: Hewlett-Packard
BIOS_VERSION: M74 Ver. 01.02
BIOS_DATE: 06/17/2014
BASEBOARD_MANUFACTURER: Hewlett-Packard
BASEBOARD_PRODUCT: 2247
BASEBOARD_VERSION: KBC Version 67.21
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: fffffa8007a04b10
BUGCHECK_P3: fffffa8007a04df0
BUGCHECK_P4: fffff8000477d7c0
KERNEL_LOG_FAILING_PROCESS: (null)
PROCESS_NAME: csrss.exe
CRITICAL_PROCESS: csrss.exe
CPU_COUNT: 4
CPU_MHZ: 95a
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 45
CPU_STEPPING: 1
CPU_MICROCODE: 6,45,1,0 (F,M,S,R) SIG: 17'00000000 (cache) 17'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: V-JINX043816VM
ANALYSIS_SESSION_TIME: 05-16-2016 14:59:32.0619
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff8000480b942 to fffff80004476380
STACK_TEXT:
fffff880`02652888 fffff800`0480b942 : 00000000`000000f4 00000000`00000003 fffffa80`07a04b10 fffffa80`07a04df0 : nt!KeBugCheckEx
fffff880`02652890 fffff800`047c7c6b : 00000000`00000001 fffffa80`07a05b50 fffffa80`07a04b10 fffff880`05871601 : nt!PspCatchCriticalBreak+0x92
fffff880`026528d0 fffff800`0472e154 : 00000000`00000001 ffffffff`ffffffff fffffa80`07a04b10 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x28326
fffff880`02652920 fffff880`05868e2e : ffffffff`ffffffff 00000000`00000000 fffffa80`07a04b10 fffff880`02652b60 : nt!NtTerminateProcess+0x284
fffff880`02652990 ffffffff`ffffffff : 00000000`00000000 fffffa80`07a04b10 fffff880`02652b60 fffff880`026529d0 : 360Hvm64+0xae2e
fffff880`02652998 00000000`00000000 : fffffa80`07a04b10 fffff880`02652b60 fffff880`026529d0 fffff880`02652ae0 : 0xffffffff`ffffffff
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 32941c34f86c4aabfd5c9d906096f0397d3ed27e
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8f4053595ace172a49148671b5479b8e547b8c07
THREAD_SHA1_HASH_MOD: ab9db82b75439dd6e6343ec6828b12cb78ec172d
FOLLOWUP_IP:
360Hvm64+ae2e
fffff880`05868e2e ?? ???
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: 360Hvm64+ae2e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: 360Hvm64
IMAGE_NAME: 360Hvm64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 56ca5d7d
FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_360Hvm64+ae2e
BUCKET_ID: X64_0xF4_csrss.exe_360Hvm64+ae2e
PRIMARY_PROBLEM_CLASS: X64_0xF4_csrss.exe_360Hvm64+ae2e
TARGET_TIME: 2016-05-11T09:00:31.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-03-18 05:43:02
BUILDDATESTAMP_STR: 160317-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23392.amd64fre.win7sp1_ldr.160317-0600
ANALYSIS_SESSION_ELAPSED_TIME: 55f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xf4_csrss.exe_360hvm64+ae2e
FAILURE_ID_HASH: {c93c38b3-9422-9614-8a9b-8843bf4dbc04}
Followup: MachineOwner
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电脑总蓝屏 有蓝屏文件
