Здравствуйте. У меня проблема с доступам к ресурсам Microsoft: не работает Microsoft Store, не получается войти в MS Office 365: "Sorry, we are having some temporary server issues". Сбрасывал кеш Microsoft Store через
настройки и командную строку.
Так же проблемы с обновлением самого Windows - ошибка 31. Запускал утилиту Dism, после неё sfc, все найденные ошибки исправлены. Удалял папки с временными файлами обновлений, сбрасывал настройки сетевой карты, не помогло.
Лог ошибок
Log Name: Application
Source: Application Error
Date: 15.09.2022 20:35:59
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-ABH220HS
Description:
Faulting application name: WinStore.App.exe, version: 0.0.0.0, time stamp: 0x6286cebc
Faulting module name: twinapi.appcore.dll, version: 10.0.22000.593, time stamp: 0xa5a9468c
Exception code: 0xc000027b
Fault offset: 0x000000000010a594
Faulting process id: 0x498
Faulting application start time: 0x01d8c9299d6ac53a
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_22204.1401.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe
Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
Report Id: 9e79bea9-6f1a-416a-bd30-3e4deb1067ed
Faulting package full name: Microsoft.WindowsStore_22204.1401.5.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-15T17:35:59.7764476Z" />
<EventRecordID>24466</EventRecordID>
<Correlation />
<Execution ProcessID="13852" ThreadID="0" />
<Channel>Application</Channel>
<Computer>LAPTOP-ABH220HS</Computer>
<Security />
</System>
<EventData>
<Data>WinStore.App.exe</Data>
<Data>0.0.0.0</Data>
<Data>6286cebc</Data>
<Data>twinapi.appcore.dll</Data>
<Data>10.0.22000.593</Data>
<Data>a5a9468c</Data>
<Data>c000027b</Data>
<Data>000000000010a594</Data>
<Data>498</Data>
<Data>01d8c9299d6ac53a</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.WindowsStore_22204.1401.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\twinapi.appcore.dll</Data>
<Data>9e79bea9-6f1a-416a-bd30-3e4deb1067ed</Data>
<Data>Microsoft.WindowsStore_22204.1401.5.0_x64__8wekyb3d8bbwe</Data>
<Data>App</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft Office 16
Date: 15.09.2022 19:24:59
Event ID: 2001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-ABH220HS
Description:
Microsoft Word: Rejected Safe Mode action : You're holding down the CTRL key. Do you want to start Word in safe mode?.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft Office 16" />
<EventID Qualifiers="0">2001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-15T16:24:59.1889641Z" />
<EventRecordID>22799</EventRecordID>
<Correlation />
<Execution ProcessID="8736" ThreadID="0" />
<Channel>Application</Channel>
<Computer>LAPTOP-ABH220HS</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft Word</Data>
<Data>You're holding down the CTRL key. Do you want to start Word in safe mode?</Data>
</EventData>
</Event>
