你好，我的OneDrive（Personal）在之前使用时“遇到问题需要关闭”后，无法再次打开。双击打开OneDrive.exe，右下角出现图标，显示已登录；一旦开始检查文件夹文件（即图标变成“同步中”），只要鼠标移到图标处图标立刻消失（即程序自动关闭）。写过邮件给Onedrive技术支持，得到如下回复：
- Press the Windows key + R.
- In the Run window, enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
- Click OK.
- Make sure the OneDrive icon in the notification area of the taskbar disappears and then re-appears after a minute or two. Here’s how to check: Right-click the OneDrive cloud icon in the notification area, at the far right of the taskbar.
按其步骤尝试后问题仍未能解决。
尝试运行OnedriveSetup.exe，安装进度条可以读满，但安装完毕之后自动打开就和上面一样自动关闭。
在家中另外一台电脑上同一帐号能正常使用OneDrive。
附Logs文件内容摘要，希望对问题有一定帮助：
①：
09/18/2016 08:43:12.822 Logger: Removing old logfile : Update_2016-09-06_111905_15e8-1574.log
09/18/2016 08:43:12.838 UpdateDownloader: Init()
09/18/2016 08:43:12.838 UpdateDownloader: Loading and parsing new update XML
09/18/2016 08:43:12.838 UpdateDownloader: Binary256Hash=pmxUBkkPQSJR7IM9auu3ofMeJFd2w8DyJRRUopbb/x8= RescanTime=1440 Throttle=100
09/18/2016 08:43:13.729 UpdateDownloader: HasTimeElapsed returning true
09/18/2016 08:43:13.807 UpdateDownloader: DownloadLatestUpdates()
09/18/2016 08:43:13.807 UpdateDownloader: HasTimeElapsed returning true
09/18/2016 08:43:13.807 UpdateDownloader: Update XML is old. Downloading new one.
09/18/2016 08:43:13.807 UpdateDownloader: Using 'C:\Users\Administrator\AppData\Local\Microsoft\OneDrive\Update\update.xml' for update xml source (URL)
09/18/2016 08:43:13.807 UpdateDownloader: DownloadAndVerifyFile() Id=UpdateXml strUrl=http://g.live.com/1rewlive5skydrive/OneDriveProduction?OneDriveUpdate=cfb87e3e15c9afed5df9b2d1850, strDestinationPath=C:\Users\Administrator\AppData\Local\Microsoft\OneDrive\Update\update.xml
09/18/2016 08:43:13.838 Chk: !ERROR! (0x80040B01) (fsmanagerimpl.cpp:142) ERROR: "" failed with 0x80040b01 in .
09/18/2016 08:43:13.838 UpdateDownloader: Downloading http://g.live.com/1rewlive5skydrive/OneDriveProduction?OneDriveUpdate=cfb87e3e15c9afed5df9b2d1850 via HTTP
09/18/2016 08:43:13.869 WebClient: WebClient(03E65D10): Beginning Async Download, id=[UpdateXml], highPri=[true], Uri=[http://g.live.com/1rewlive5skydrive/OneDriveProduction?OneDriveUpdate=cfb87e3e15c9afed5df9b2d1850]
09/18/2016 08:43:13.869 WebClient: WebClient(03E65D10): Background thread started
09/18/2016 08:43:13.869 WebClient: WebClient(03E65D10): Download attempt #1 (max 10)
09/18/2016 08:43:13.869 WebClient: WebClient(03E65D10): BeginDownloadAttempt: using BITS
09/18/2016 08:43:13.963 Chk: !ERROR! (0x80004005) (webclient.cpp:817) ERROR: "" failed with 0x80004005 in .
09/18/2016 08:43:14.322 WebClient: WebClient(03E65D10): BITS temporary file=[C:\Users\ADMINI~1\AppData\Local\Temp\wctFCDD.tmp], foreground download=true
09/18/2016 08:43:14.479 WebClient: WebClient(03E65D10): WaitForDownloadAttempt()
09/18/2016 08:43:15.119 WebClient: WebClient(03E65D10): Download of 'UpdateXml' finished successfully.
09/18/2016 08:43:15.119 WebClient: WebClient(03E65D10): Background thread exiting, hr=0x00000000
09/18/2016 08:43:15.119 UpdateDownloader: Update download finished.
09/18/2016 08:43:15.401 UpdateDownloader: AreStreamsEqual(): Streams are identical
09/18/2016 08:43:15.401 UpdateDownloader: !WARNING! (0x00000000) Downloaded an update which is either a downgrade or the same version! [17.3.6517.0809] to [17.3.6517.0809]
09/18/2016 08:43:15.401 UpdateDownloader: HasTimeElapsed returning true
09/18/2016 08:43:15.401 UpdateDownloader: HasTimeElapsed returning false
②：
09/18/2016 08:54:36.968 Logger: Removing old logfile : Update_2016-09-06_113659_27a0-26c0.log
09/18/2016 08:54:36.979 UpdateDownloader: Init()
09/18/2016 08:54:37.012 UpdateDownloader: Loading and parsing new update XML
09/18/2016 08:54:37.016 UpdateDownloader: Binary256Hash=pmxUBkkPQSJR7IM9auu3ofMeJFd2w8DyJRRUopbb/x8= RescanTime=1440 Throttle=100
09/18/2016 08:54:38.021 UpdateDownloader: HasTimeElapsed returning false
