OS：Windows Server 2003 R2 SP2标准版
问题描述：
今天7:32 AM文件服务器忽然重新启动，在事件日志的system日志中找到一条引起重新启动的错误日志如下：
---------------------------------------------------------------------------------------------------------------------------
用户 BTMU_BJN\Administrator 为这台计算机上一次意外的关机提供的原因是: System Failure: Stop error
原因代码: 0x805000f
问题 ID:
错误检查字符串: 0x0000007f (0x00000008, 0xf7767fe0, 0x00000000, 0x00000000)
---------------------------------------------------------------------------------------------------------------------------
在windows目录下找到MEMORY.DMP和Mini111412-01.dmp 2个文件，在MEMORY.DMP文件中显示如下信息：
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\rhwang\Desktop\20121114-bjnfile\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (8 procs) Free x86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Built by: 3790.srv03_sp2_gdr.111025-0634
Machine Name:
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Wed Nov 14 07:32:25.628 2012 (GMT+8)
System Uptime: 29 days 20:19:52.381
WARNING: Process directory table base CFEA1980 doesn't match CR3 01580000
WARNING: Process directory table base CFEA1980 doesn't match CR3 01580000
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrpamp.exe -
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Loading unloaded module list
..................................................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, f7767fe0, 0, 0}
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntkrpamp.exe ( nt!Kei386EoiHelper+16e7 )
Followup: MachineOwner
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
在Mini111412-01.dmp 文件中显示如下信息：
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\rhwang\Desktop\20121114-bjnfile\Mini111412-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (8 procs) Free x86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Wed Nov 14 07:32:25.628 2012 (GMT+8)
System Uptime: 29 days 20:19:52.381
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007F, {8, f7767fe0, 0, 0}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*************************************************************************
***
***
***
***
*** Your debugger is not using the correct symbols ***
***
***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
***
***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work.
***
***
***
*** Type referenced: nt!_KPRCB
***
***
***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*
*
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntkrnlpa.exe ( nt+5e22a )
Followup: MachineOwner
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
请帮忙分析一下这次重新启动的原因，谢谢！
请教文件服务器异常重新启动的解决方法
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