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Application Popup 333 Event Show on Event Viewer RRS feed

  • 问题

  • Hello Everybody:

    I have found so many Application Popup 333 Event in event viewer before 9/23. The event have so many times that I coundn't find the time it first happen. The logs are overwirtten. From 9/23 till now, this error doesn't show up again(There was an shutdown and start operation on 9/23). Nothing more was found.

    Our system is windows server 2003 R2 32bit, We never seen this in the past two years. Can anyone tell me why?

     

    Best Regards

    George Zhang

    2010年10月8日 9:00

答案

  • Dear Customer,

     

    Based on my experience, the followings are at the behind of the problem:

     

    1. Corrupted printer driver.

    2. Corrupted/outdated third party applications such as Symantec and AV.

    3. Outdated TCPIP.SYS file.

    4. Resource allocation issue

     

    I suggest that we do the following:

     

    ### Regarding the printer driver:

     

    1. Delete all the printer drivers from

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

     

    2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

     

    The default port monitors are:

    AppleTalk Printing Devices (When Services for Macintosh is installed)

    BJ Language Monitor

    Local Port

    PJL Language Monitor

    Standard TCP/IP Port

    USB Monitor

    Windows NT Fax Monitor

    LPR Port

     

    3. Check the following registry key for third-party print providers. Remove any non-default print providers:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers

    The default print providers are:

    Internet Print Provider

    LanMan Print Services

     

     

    ### Regarding the third party applications:

     

    1. Click Start -> Run, type MSCONFIG and click OK.

     

    2. Go to Services tab, click the option to hide all Microsoft Services and then click Disable All button.

     

    3. Go to Startup tab, and click Disable All button.

     

    4. Restart the computer and let's run this computer under this status for several days to see if it helps. If so, one of the items we deselected is the root cause. We can repeat the step 2 and 3, add some items back at a time to locate the culprit.

     

     

    ### Regarding the TCPIP.SYS file:

     

    Apply the latest TCPIP.SYS file from the following hotfix:

    911910            You cannot obtain an IP address from a DHCP server after you open a PPP connection on a computer that is running Windows Server 2003 SP1 or an x64 edition of Windows

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;911910

     

    If you prefer, you could contact Microsoft Product Customer Services directly to obtain the fix. For a complete list of Microsoft Product Customer Services phone numbers and information about support costs, visit the following Microsoft Web site:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

     

    ### Regarding the resource allocating:

     

    Please check how many RAM is installed on this box. And please check if there is a /3GB option in c:\boot.ini file. For example:

    multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect /3GB /PAE /NoExecute=OptOut

     

    /3GB is only needed if you want to increase the virtual memory address space of user processes from 2GB to 3GB - it has nothing to do with the amount of physical memory on the system.

     

    So if the option is added, please remove it and restart the computer.

     

    (Please note that the boot.ini file is an hidden file)

     

    Have a nice day!

     

    Sincerely,
    Tom Zhang


    Tom Zhang – MSFT
    2010年10月14日 2:20
    版主

全部回复

  • Can see :http://social.microsoft.com/Forums/zh-CN/windowsserversystemzhchs/thread/a2445e4d-b9c4-4474-ac95-204f8a94d67c
    在IT的路上,You'll never walk alone
    2010年10月8日 9:53
  • Dear Customer,

     

    Based on my experience, the followings are at the behind of the problem:

     

    1. Corrupted printer driver.

    2. Corrupted/outdated third party applications such as Symantec and AV.

    3. Outdated TCPIP.SYS file.

    4. Resource allocation issue

     

    I suggest that we do the following:

     

    ### Regarding the printer driver:

     

    1. Delete all the printer drivers from

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

     

    2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

     

    The default port monitors are:

    AppleTalk Printing Devices (When Services for Macintosh is installed)

    BJ Language Monitor

    Local Port

    PJL Language Monitor

    Standard TCP/IP Port

    USB Monitor

    Windows NT Fax Monitor

    LPR Port

     

    3. Check the following registry key for third-party print providers. Remove any non-default print providers:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers

    The default print providers are:

    Internet Print Provider

    LanMan Print Services

     

     

    ### Regarding the third party applications:

     

    1. Click Start -> Run, type MSCONFIG and click OK.

     

    2. Go to Services tab, click the option to hide all Microsoft Services and then click Disable All button.

     

    3. Go to Startup tab, and click Disable All button.

     

    4. Restart the computer and let's run this computer under this status for several days to see if it helps. If so, one of the items we deselected is the root cause. We can repeat the step 2 and 3, add some items back at a time to locate the culprit.

     

     

    ### Regarding the TCPIP.SYS file:

     

    Apply the latest TCPIP.SYS file from the following hotfix:

    911910            You cannot obtain an IP address from a DHCP server after you open a PPP connection on a computer that is running Windows Server 2003 SP1 or an x64 edition of Windows

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;911910

     

    If you prefer, you could contact Microsoft Product Customer Services directly to obtain the fix. For a complete list of Microsoft Product Customer Services phone numbers and information about support costs, visit the following Microsoft Web site:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

     

    ### Regarding the resource allocating:

     

    Please check how many RAM is installed on this box. And please check if there is a /3GB option in c:\boot.ini file. For example:

    multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect /3GB /PAE /NoExecute=OptOut

     

    /3GB is only needed if you want to increase the virtual memory address space of user processes from 2GB to 3GB - it has nothing to do with the amount of physical memory on the system.

     

    So if the option is added, please remove it and restart the computer.

     

    (Please note that the boot.ini file is an hidden file)

     

    Have a nice day!

     

    Sincerely,
    Tom Zhang


    Tom Zhang – MSFT
    2010年10月14日 2:20
    版主