积极答复者
Win2008 Ent 32bit SP2 蓝屏

问题
-
有台WIN2008 ENT 32位的服务器最近在关机时出现了蓝屏,DUMP文件我用DEBUG分析完后出现以下结果,麻烦高人分析一下原因所在
Symbol search path is: C:\Windows\symbols;SRV*c:/WINDOWS/Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (24 procs) Free x86 compatible
Product: Server, suite: Enterprise TerminalServer SingleUserTS
Built by: 6002.18484.x86fre.vistasp2_gdr.110617-0336
Machine Name:
Kernel base = 0x81c14000 PsLoadedModuleList = 0x81d2bc70
Debug session time: Sun Nov 18 05:05:09.525 2012 (UTC + 8:00)
System Uptime: 33 days 8:56:23.435
Loading Kernel Symbols
...............................................................
..........................................Page bae61 not present in the dump file. Type ".hh dbgerr004" for details
......................
............
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************Use !analyze -v to get detailed debugging information.
BugCheck C5, {13281fc, 2, 1, 81d028b3}
Page bae61 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+29c )Followup: Pool_corruption
---------17: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is
caused by drivers that have corrupted the system pool. Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: 013281fc, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 81d028b3, address which referenced memoryDebugging Details:
------------------Page bae61 not present in the dump file. Type ".hh dbgerr004" for details
BUGCHECK_STR: 0xC5_2
CURRENT_IRQL: 2
FAULTING_IP:
nt!ExDeferredFreePool+29c
81d028b3 894604 mov dword ptr [esi+4],eaxDEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: services.exe
TRAP_FRAME: a950eb54 -- (.trap 0xffffffffa950eb54)
ErrCode = 00000002
eax=88e2cba0 ebx=00000000 ecx=000001ff edx=8041002c esi=013281f8 edi=80410000
eip=81d028b3 esp=a950ebc8 ebp=a950ec00 iopl=0 nv up ei ng nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010296
nt!ExDeferredFreePool+0x29c:
81d028b3 894604 mov dword ptr [esi+4],eax ds:0023:013281fc=????????
Resetting default scopeLAST_CONTROL_TRANSFER: from 81d028b3 to 81c61fd9
STACK_TEXT:
a950eb54 81d028b3 badb0d00 8041002c 85e93878 nt!KiTrap0E+0x2e1
a950ec00 81d01858 80410000 00000000 81d21840 nt!ExDeferredFreePool+0x29c
a950ec68 81e425f5 87a145b0 ee657645 00000000 nt!ExFreePoolWithTag+0x852
a950ec90 81e42457 81fd526c 87a145b0 00000000 nt!ObpFreeObject+0x192
a950eca8 81c58dcc 87a145c8 00000000 8786db70 nt!ObpRemoveObjectRoutine+0x145
a950ecd0 81e4e954 8d8e54c8 8786db70 000004b0 nt!ObfDereferenceObject+0xa1
a950ed14 81e4e64d 8d8e54c8 8d90c960 85e93878 nt!ObpCloseHandleTableEntry+0x24e
a950ed44 81e4ed31 85e93878 8786db01 8786db01 nt!ObpCloseHandle+0x73
a950ed58 81c5ec7a 000004b0 0222fb38 77b45ca4 nt!NtClose+0x20
a950ed58 77b45ca4 000004b0 0222fb38 77b45ca4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0222fb38 00000000 00000000 00000000 00000000 0x77b45ca4
STACK_COMMAND: kbFOLLOWUP_IP:
nt!ExDeferredFreePool+29c
81d028b3 894604 mov dword ptr [esi+4],eaxSYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!ExDeferredFreePool+29c
FOLLOWUP_NAME: Pool_corruption
IMAGE_NAME: Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: Pool_Corruption
FAILURE_BUCKET_ID: 0xC5_2_nt!ExDeferredFreePool+29c
BUCKET_ID: 0xC5_2_nt!ExDeferredFreePool+29c
Followup: Pool_corruption
答案
-
您好!
由于对于蓝屏问题进行排错的步骤比较复杂,很可能需要分析dump文件,我们无法在论坛中为您提供技术支持。为了让您的问题得到及时解决,我建议您使用微软为正版用户提供的8008203800技术支持专线,以便于更好的沟通和交流。以下我提供一些建议,仅供您参考:
1. 我建议您尝试一次Clean Boot,如果启动的程序太多,这使系统资源消耗殆尽,使个别程序需要的数据在内存或虚拟内存中找不到,也会出现异常错误。
Clean Boot具体步骤:
a. 运行MSCONFIG。
b. 在常规下选择 选择性启动。
c. 然后清除Process System.ini File, Process Win.ini File和Load Startup Items 的复选框,但是保留使用原始Boot.ini。
d. 在服务下,先点隐藏所有windows 服务,然后选择 disable all。
e. 然后重新启动。观察问题是否依旧发生。
2. 有些应用程序需调用特定版本的动态链接库DLL,如果在安装软件时,旧版本的DLL覆盖了新版本的DLL,或者删除应用程序时,误删了有用的DLL文件,就可能使上述调用失败,从而出现“蓝屏”。不妨重新安装试一试。如果安装了新的硬件常常出现“蓝屏”,那多半与主板的BIOS或驱动程序太旧有关,以致不能很好支持硬件。如果你的主板支持BIOS升级,应尽快升级到最新版本或安装最新的设备驱动程序。
3. 硬件故障也会引起的蓝屏问题,建议您先卸载最近安装的硬件,察看问题是否依然存在。
4. 到以下网站做一个病毒的在线扫描,这些在线扫描有时候是非常有用的,因为机器上的防病毒软件也有可能被感染,但是在线查毒的引擎不会被感染:
Trend
http://www.housecall.antivirus.com
MacAfee:
http://www.mcafee.com感谢您的理解和支持。
如果您对我们的论坛在线支持服务有任何的意见或建议,请通过邮件告诉我们。
立刻免费下载 TechNet 论坛好帮手
- 已标记为答案 Tom Zhang – MSFTModerator 2012年11月27日 5:18