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WSUS客户端无法更新啊???? RRS feed

  • 问题

  • 小弟在内网架设了WSUS服务器.可是部分客户机总是联接不上服务器啊,在服务器端没有显示,或者有显示可是不更新!!!这是为什么呢?客户端匀是管理员权限,不存权限的问题,还有就是客端没有防火墙,自带的防火墙已关闭,在客户端启动了更新服务,并且指向了服务端,还在客户端执行了gpupdate /force和wuauclt.exe /detectnow两个命令,部分客户机马上在服务端显示出来并且开始更新,可是还有一部分不行,这是为什么呢?哪位大哥知道啊!!!
    2009年3月1日 15:36

答案

  • 您好!

     

    根据您提供的信息,我们建议您先按照以下步骤进行排错:

     

    1. 停止Automatic Updates service和BITS service,在命令提示符中运行:

    net stop wuauserv

    net stop bits

     

    2. 删除%windir%\softwaredistribution目录

     

    3. 启动Automatic Updates service和BITS service,当这2个服务别启动的时候,他们会自动创建softwaredistribution和相关的子文件。

     

    在命令提示符中运行:

    net start wuauserv

    net start bits

     

    4. 当%windir%\softwaredistribution目录已经被创建好后,让客户端立即域WSUS服务器进行连接。

     

    wuauclt.exe /resetauthorization /detectnow

     

    5. 在15分钟之后,检查客户端是否检查到需要的updates.

     

    如果问题依然存在,请将%windir%\windowsupdate.log和具体的报错信息贴到论坛中来。

     

    希望我的回答对您有所帮助,如果您还有什么问题,请您再和我们联系。

     

    Tom Zhang 张一平
    Tom Zhang – MSFT
    2009年3月2日 5:30
    版主
  •   http://192.168.1.69:8530/SelfUpdate/wuident.cab,这句我直接在济览器里输入是可以下载的,
    2009年3月2日 6:30
  • 您好:

    我认为:
    1.您需要打IE浏览器的补丁.
    2.清除代理服务器.
    3.如果手动能够下载的话,建议您手动更新.
    希望这对你有所帮助!
    by--陈陈!
    silence-陈陈 如果你陷入困境,请不要抱怨错误,要从中吸取教训! Bill.Gates
    2009年3月2日 7:23

全部回复

  • 您好!

     

    根据您提供的信息,我们建议您先按照以下步骤进行排错:

     

    1. 停止Automatic Updates service和BITS service,在命令提示符中运行:

    net stop wuauserv

    net stop bits

     

    2. 删除%windir%\softwaredistribution目录

     

    3. 启动Automatic Updates service和BITS service,当这2个服务别启动的时候,他们会自动创建softwaredistribution和相关的子文件。

     

    在命令提示符中运行:

    net start wuauserv

    net start bits

     

    4. 当%windir%\softwaredistribution目录已经被创建好后,让客户端立即域WSUS服务器进行连接。

     

    wuauclt.exe /resetauthorization /detectnow

     

    5. 在15分钟之后,检查客户端是否检查到需要的updates.

     

    如果问题依然存在,请将%windir%\windowsupdate.log和具体的报错信息贴到论坛中来。

     

    希望我的回答对您有所帮助,如果您还有什么问题,请您再和我们联系。

     

    Tom Zhang 张一平
    Tom Zhang – MSFT
    2009年3月2日 5:30
    版主
  • 谢谢楼上的帮忙啊,可是还是不行啊,有一台电脑现在可连接上,可是就是不更新,状态一直都是"尚未报告"下是windowsupdate.log的内容,
    2009-03-02 13:01:13+0800 2072 cc8 Out of proc datastore is shutting down
    2009-03-02 13:01:14+0800 2072 cc8 Out of proc datastore is now inactive
    2009-03-02 13:06:13+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:06:13+0800 3400 d84 Trying to make out of proc datastore active
    2009-03-02 13:06:13+0800 3400 d84 Out of proc datastore is now active
    2009-03-02 13:06:13+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:06:13+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:06:13+0800 1096 458 Failed to upload events with hr = 80248008.
    2009-03-02 13:09:41+0800 1096 eb0 AU received event of 1
    2009-03-02 13:09:41+0800 1096 eb0 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {2BDD0E32-F245-4D9C-8F73-CB108BDD48A0}
    2009-03-02 13:09:41+0800 1096 424 WU client executing call {2BDD0E32-F245-4D9C-8F73-CB108BDD48A0} of type Search Call
    2009-03-02 13:09:54+0800 1096 424 DownloadFileInternal failed for http://192.168.1.69:8530/SelfUpdate/wuident.cab: error 0x80190194
    2009-03-02 13:09:54+0800 1096 424 IsUpdateRequired failed with error 0x80244019
    2009-03-02 13:09:54+0800 1096 424 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:09:54+0800 1096 424 WU client failed Searching for update with error 0x80248008
    2009-03-02 13:09:54+0800 1096 424 Search Callback Failed, hr is 0x80248008
    2009-03-02 13:09:54+0800 1096 424 Setting next AU detection timeout to 2009-03-02 06:06:41
    2009-03-02 13:09:54+0800 1096 424 WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80248008
    2009-03-02 13:09:54+0800 1096 424 WU client completed and deleted call {2BDD0E32-F245-4D9C-8F73-CB108BDD48A0}
    2009-03-02 13:09:59+0800 1096 424 REPORT EVENT: {61516D1C-BBAB-451F-8495-7DB4A2B1160F} 269 2009-03-02 13:09:54+0800 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80244019 SelfUpdate Failure Software Synchronization Error: Agent failed detecting with reason: 0x80244019
    2009-03-02 13:09:59+0800 1096 424 REPORT EVENT: {9477A212-739F-463D-85C5-F56CB43447EF} 270 2009-03-02 13:09:54+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248008 AutomaticUpdates Failure Software Synchronization Error: Agent failed detecting with reason: 0x80248008
    2009-03-02 13:09:59+0800 1096 424 Created new event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{4F4F2711-C0FF-4872-93FF-19AD2B5A20FF}.bin for writing.
    2009-03-02 13:14:54+0800 3400 d84 Out of proc datastore is shutting down
    2009-03-02 13:14:55+0800 3400 d84 Out of proc datastore is now inactive
    2009-03-02 13:16:14+0800 1096 424 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:16:14+0800 3732 7cc Trying to make out of proc datastore active
    2009-03-02 13:16:14+0800 3732 7cc Out of proc datastore is now active
    2009-03-02 13:16:14+0800 1096 424 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:16:14+0800 1096 424 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:16:14+0800 1096 424 Failed to upload events with hr = 80248008.
    2009-03-02 13:21:14+0800 3732 7cc Out of proc datastore is shutting down
    2009-03-02 13:21:15+0800 3732 7cc Out of proc datastore is now inactive
    2009-03-02 13:26:14+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:26:14+0800 2908 abc Trying to make out of proc datastore active
    2009-03-02 13:26:14+0800 2908 abc Out of proc datastore is now active
    2009-03-02 13:26:14+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:26:14+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:26:14+0800 1096 458 Failed to upload events with hr = 80248008.
    2009-03-02 13:31:14+0800 2908 abc Out of proc datastore is shutting down
    2009-03-02 13:31:16+0800 2908 abc Out of proc datastore is now inactive
    2009-03-02 13:36:15+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:36:15+0800 3708 fe8 Trying to make out of proc datastore active
    2009-03-02 13:36:15+0800 3708 fe8 Out of proc datastore is now active
    2009-03-02 13:36:15+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:36:15+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:36:15+0800 1096 458 Failed to upload events with hr = 80248008.
    2009-03-02 13:41:15+0800 3708 fe8 Out of proc datastore is shutting down
    2009-03-02 13:41:16+0800 3708 fe8 Out of proc datastore is now inactive
    2009-03-02 13:46:15+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:46:15+0800 3164 e50 Trying to make out of proc datastore active
    2009-03-02 13:46:15+0800 3164 e50 Out of proc datastore is now active
    2009-03-02 13:46:15+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:46:15+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:46:15+0800 1096 458 Failed to upload events with hr = 80248008.
    2009-03-02 13:51:16+0800 3164 e50 Out of proc datastore is shutting down
    2009-03-02 13:51:17+0800 3164 e50 Out of proc datastore is now inactive
    2009-03-02 13:56:16+0800 1096 424 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 13:56:16+0800 1228 85c Trying to make out of proc datastore active
    2009-03-02 13:56:16+0800 1228 85c Out of proc datastore is now active
    2009-03-02 13:56:16+0800 1096 424 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 13:56:16+0800 1096 424 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 13:56:16+0800 1096 424 Failed to upload events with hr = 80248008.
    2009-03-02 14:01:16+0800 1228 85c Out of proc datastore is shutting down
    2009-03-02 14:01:17+0800 1228 85c Out of proc datastore is now inactive
    2009-03-02 14:06:16+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 14:06:16+0800 1372 a7c Trying to make out of proc datastore active
    2009-03-02 14:06:17+0800 1372 a7c Out of proc datastore is now active
    2009-03-02 14:06:17+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 14:06:17+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 14:06:17+0800 1096 458 Failed to upload events with hr = 80248008.
    2009-03-02 14:06:41+0800 1096 eb0 AU received event of 1
    2009-03-02 14:06:41+0800 1096 eb0 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {EBF99938-7982-48D4-9E69-300776E5680B}
    2009-03-02 14:06:41+0800 1096 424 WU client executing call {EBF99938-7982-48D4-9E69-300776E5680B} of type Search Call
    2009-03-02 14:06:42+0800 1096 424 DownloadFileInternal failed for http://192.168.1.69:8530/SelfUpdate/wuident.cab: error 0x80190194
    2009-03-02 14:06:42+0800 1096 424 IsUpdateRequired failed with error 0x80244019
    2009-03-02 14:06:42+0800 1096 424 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 14:06:42+0800 1096 424 WU client failed Searching for update with error 0x80248008
    2009-03-02 14:06:42+0800 1096 424 Search Callback Failed, hr is 0x80248008
    2009-03-02 14:06:42+0800 1096 424 Setting next AU detection timeout to 2009-03-02 07:00:39
    2009-03-02 14:06:42+0800 1096 424 WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80248008
    2009-03-02 14:06:42+0800 1096 424 WU client completed and deleted call {EBF99938-7982-48D4-9E69-300776E5680B}
    2009-03-02 14:06:47+0800 1096 424 REPORT EVENT: {6868C081-31E2-4AB4-B572-E61B6E08567A} 271 2009-03-02 14:06:42+0800 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80244019 SelfUpdate Failure Software Synchronization Error: Agent failed detecting with reason: 0x80244019
    2009-03-02 14:06:47+0800 1096 424 REPORT EVENT: {FC43535B-FE1E-4951-ACD8-177FB08DA6EC} 272 2009-03-02 14:06:42+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80248008 AutomaticUpdates Failure Software Synchronization Error: Agent failed detecting with reason: 0x80248008
    2009-03-02 14:06:47+0800 1096 424 Created new event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{1CD4280B-D4DE-443C-A3D2-24987773C752}.bin for writing.
    2009-03-02 14:11:42+0800 1372 a7c Out of proc datastore is shutting down
    2009-03-02 14:11:43+0800 1372 a7c Out of proc datastore is now inactive
    2009-03-02 14:16:17+0800 1096 458 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{3C916432-E2A5-4A5E-97AF-5B3FC72F5FFD}.bin for reading.
    2009-03-02 14:16:17+0800 3500 d30 Trying to make out of proc datastore active
    2009-03-02 14:16:17+0800 3500 d30 Out of proc datastore is now active
    2009-03-02 14:16:17+0800 1096 458 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2009-03-02 14:16:17+0800 1096 458 Failed to obtain cached cookie with hr = 80248008.
    2009-03-02 14:16:17+0800 1096 458 Failed to upload events with hr = 80248008.

    2009年3月2日 6:30
  •   http://192.168.1.69:8530/SelfUpdate/wuident.cab,这句我直接在济览器里输入是可以下载的,
    2009年3月2日 6:30
  • 您好:

    我认为:
    1.您需要打IE浏览器的补丁.
    2.清除代理服务器.
    3.如果手动能够下载的话,建议您手动更新.
    希望这对你有所帮助!
    by--陈陈!
    silence-陈陈 如果你陷入困境,请不要抱怨错误,要从中吸取教训! Bill.Gates
    2009年3月2日 7:23