积极答复者
WSUS客户端无法收到服务器下发的补丁

问题
-
2016-10-12 08:58:17:150 1004 dfc DnldMgr ExtractUpdateFiles: 0x00000000
2016-10-12 08:58:17:150 4040 964 Handler :::::::::::::
2016-10-12 08:58:17:150 4040 964 Handler :: START :: Handler: Command Line Install
2016-10-12 08:58:17:150 4040 964 Handler :::::::::
2016-10-12 08:58:17:150 4040 964 Handler : Updates to install = 1
2016-10-12 08:58:54:410 1004 7c8 DnldMgr BITS job {C62311E2-2760-49AC-A3A8-D5B20D03A22D} hit a transient error, updateId = {4F02FABA-F4F9-4FC2-9326-4F8A2FDA1774}.202, error = 0x80072EE7
2016-10-12 08:59:06:472 1004 7c8 Misc WARNING: Send failed with hr = 80072ee7.
2016-10-12 08:59:06:472 1004 7c8 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2016-10-12 08:59:06:472 1004 7c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://au.download.windowsupdate.com/d/msdownload/update/software/ftpk/2016/01/ndp461-kb3102433-x86-x64-enu_bb5979a9449395a3c92431be81352d212777e56d.exe>. error 0x8024402c
2016-10-12 08:59:06:472 1004 7c8 Misc WARNING: MakeRequest failed at CDownloadSession::GetResponseHeaders(). error 0x8024402c
2016-10-12 08:59:06:472 1004 7c8 DnldMgr WARNING: CUpdateDownloadJob::GetCDN() failed to get response headers for BITS job, error = 8024402c
2016-10-12 08:59:06:472 1004 7c8 DnldMgr Error 0x8024402c occurred while downloading update; notifying dependent calls.
2016-10-12 08:59:06:487 1004 ce4 AU Launched new AU client for directive 'Download Progress', session id = 0x1
2016-10-12 08:59:06:487 1004 dd8 AU AU checked download status and it changed: Downloading is paused
2016-10-12 08:59:06:971 1004 ce4 AU AU received handle event
2016-10-12 08:59:32:373 1004 470 DnldMgr BITS job {C62311E2-2760-49AC-A3A8-D5B20D03A22D} hit a transient error, updateId = {4F02FABA-F4F9-4FC2-9326-4F8A2FDA1774}.202, error = 0x80200010
2016-10-12 08:59:32:545 1004 470 Misc WARNING: Send failed with hr = 80072ee7.
2016-10-12 08:59:32:545 1004 470 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2016-10-12 08:59:32:545 1004 470 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://au.download.windowsupdate.com/d/msdownload/update/software/ftpk/2016/01/ndp461-kb3102433-x86-x64-enu_bb5979a9449395a3c92431be81352d212777e56d.exe>. error 0x8024402c
2016-10-12 08:59:32:545 1004 470 Misc WARNING: MakeRequest failed at CDownloadSession::GetResponseHeaders(). error 0x8024402c
2016-10-12 08:59:32:545 1004 470 DnldMgr WARNING: CUpdateDownloadJob::GetCDN() failed to get response headers for BITS job, error = 8024402c
2016-10-12 08:59:32:545 1004 470 DnldMgr Error 0x80200010 occurred while downloading update; notifying dependent calls.
2016-10-12 08:59:45:993 1004 dd8 AU AU checked download status and it changed: Downloading is not paused
2016-10-12 08:59:45:993 1004 dd8 AU AU setting pending client directive to 'Download Progress'
2016-10-12 08:59:55:214 1004 470 DnldMgr BITS job {C62311E2-2760-49AC-A3A8-D5B20D03A22D} hit a transient error, updateId = {4F02FABA-F4F9-4FC2-9326-4F8A2FDA1774}.202, error = 0x80072EE7
2016-10-12 08:59:59:458 1004 470 DnldMgr Error 0x8024402c occurred while downloading update; notifying dependent calls.
2016-10-12 09:00:01:003 1004 ce4 AU Launched new AU client for directive 'Download Progress', session id = 0x1
2016-10-12 09:00:28:885 4040 964 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2016-10-12 09:00:28:885 4040 964 Handler :::::::::
2016-10-12 09:00:28:885 4040 964 Handler :: END :: Handler: Command Line Install
2016-10-12 09:00:28:885 4040 964 Handler :::::::::::::
2016-10-12 09:00:29:073 1004 dfc Agent LogHistory called. idUpdate={E10DD41D-F457-47C9-A46C-BDC3F8236834}.204, resultMapped=0, resultUnMapped=0
2016-10-12 09:00:29:073 1004 dfc DnldMgr Preparing update for install, updateId = {01CC3C7A-039D-443E-BF9E-B5A613E52A04}.204.
2016-10-12 09:00:29:978 1004 dfc DnldMgr ExtractUpdateFiles: 0x00000000
2016-10-12 09:00:29:978 4040 964 Handler :::::::::::::
2016-10-12 09:00:29:978 4040 964 Handler :: START :: Handler: Command Line Install
2016-10-12 09:00:29:978 4040 964 Handler :::::::::
2016-10-12 09:00:29:978 4040 964 Handler : Updates to install = 1
2016-10-12 09:00:29:993 1004 dd8 AU >>## RESUMED ## AU: Installing update [UpdateId = {E10DD41D-F457-47C9-A46C-BDC3F8236834}, succeeded]
2016-10-12 09:03:07:182 4040 964 Handler : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2016-10-12 09:03:07:182 4040 964 Handler :::::::::
2016-10-12 09:03:07:182 4040 964 Handler :: END :: Handler: Command Line Install
2016-10-12 09:03:07:182 4040 964 Handler :::::::::::::
2016-10-12 09:03:07:291 1004 dd8 AU >>## RESUMED ## AU: Installing update [UpdateId = {3709BE21-2BE3-42B9-869C-F5EB8A2B130E}, succeeded]
答案
-
你好,
1. 请问在你的环境中是个别的客户端没法从WSUS server 上下载补丁还是有很多客户端都存在问题?
2. 你的WSUS服务器的版本是多少?
3. 我注意到你的WindowsUpdate.log中有成功下载和安装的Update, 这个问题是针对特定的Update吗?
4. 对于Error 8024402c, 请尝试下面这个fix可不可以解决:
https://support.microsoft.com/en-sg/kb/883821
5. 另外,在客户端运行一下windows update troubleshooter, 并且重置一下windows update components:
https://support.microsoft.com/en-us/kb/971058
Best Regards,
Anne
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已建议为答案 Anne HeMicrosoft contingent staff, Moderator 2016年11月3日 5:58
- 已标记为答案 Anne HeMicrosoft contingent staff, Moderator 2016年11月3日 7:00
全部回复
-
你好,
1. 请问在你的环境中是个别的客户端没法从WSUS server 上下载补丁还是有很多客户端都存在问题?
2. 你的WSUS服务器的版本是多少?
3. 我注意到你的WindowsUpdate.log中有成功下载和安装的Update, 这个问题是针对特定的Update吗?
4. 对于Error 8024402c, 请尝试下面这个fix可不可以解决:
https://support.microsoft.com/en-sg/kb/883821
5. 另外,在客户端运行一下windows update troubleshooter, 并且重置一下windows update components:
https://support.microsoft.com/en-us/kb/971058
Best Regards,
Anne
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已建议为答案 Anne HeMicrosoft contingent staff, Moderator 2016年11月3日 5:58
- 已标记为答案 Anne HeMicrosoft contingent staff, Moderator 2016年11月3日 7:00
-
你好,
请问上面的回复对你有帮助吗?如果有的话,可以将它标记为答案,如果没有的话,欢迎反馈。
Best Regards,
Anne
Please remember to mark the replies as answers if they help and unmark them if they provide no help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.