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Exchange2007使用WEB登录的问题(发邮件时无法添加附件) RRS feed

  • 问题

  • 我现在遇到一个问题:

    我们客户在台湾使用WEB方式登录公司的邮件服务器(exchange2007+win2008)收发邮件正常,但是无法在回复邮件和发邮件时添加附件,在添加附件的时候会出现以下报错:

    请问这是什么问题,应该怎么解决(注:exchange开启了循环日志,没有其他特别设定,数据库所在硬盘还有90G的空间)

    Request
    Url: https://222.72.137.136:443/owa/forms/basic/BasicEditMessage.aspx?ae=Item&t=IPM.Note&a=Open&s=Draft&id=RgAAAABQLYi6hku7RYCLieLVQWQbBwCghnj5ntgVR7J7hkx%2b%2bfVSAAAAAABoAACghnj5ntgVR7J7hkx%2b%2bfVSBMHkpJXCAAAJ
    User host address: 58.38.124.32
    User: A-Arthur Jen
    EX Address: /o=arduous-industry/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Jenhs
    SMTP Address: Jenhs@arduous-industry.com
    OWA version: 8.1.240.5
    Mailbox server: WIN-1VE38UTY51A.arduous-industry.com

    Exception
    Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
    Exception message: Could not get properties.

    Call stack
    在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.InternalLoad(PropertyDefinition[] properties, Boolean forceReload) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties, Boolean canSaveOrDisposeMapiProp) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties) 在 Microsoft.Exchange.Data.Storage.Item.InternalBindItem(StoreSession session, StoreObjectId itemId, Byte[] changeKey, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Data.Storage.Item.InternalBind[T](StoreSession session, StoreId id, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Data.Storage.Item.InternalBind[T](StoreSession session, StoreId id, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](StoreSession storeSession, StoreId storeId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](UserContext userContext, StoreId storeId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](UserContext userContext, StoreId storeId, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Basic.EditMessage.LoadMessage() 在 Microsoft.Exchange.Clients.Owa.Basic.EditMessage.OnLoad(EventArgs e) 在 System.Web.UI.Control.LoadRecursive() 在 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Inner Exception
    Exception type: Microsoft.Mapi.MapiExceptionCallFailed
    Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-1073151871) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=458] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=405][latency=3868] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenMessage [3] Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 17082 ROP Error: 0xC0090081 Lid: 26465 Lid: 21921 StoreEc: 0xC0090081 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetPropsSpecific [7] Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x6708000B Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67760102 Lid: 25394 Lid: 19506 Lid: 27698 Lid: 11285 StoreEc: 0xC0090081 Lid: 5257 StoreEc: 0xC0090081 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xC0090081 Lid: 20385 Lid: 28577 StoreEc: 0xC0090081 Lid: 32001 Lid: 29953 StoreEc: 0xC0090081

    Call stack
    在 Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo) 在 Microsoft.Mapi.MapiProp.GetProps(PropTag[] propTagsRequested) 在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)

    2015年2月17日 4:19

全部回复

  • 请问是一个用户,还是所有用户

    有没有使用过其他浏览器试试

    有没有在其他计算机上使用过?

    有没有重启过exchange的服务,以及IIS 服务

    请告知上述测试后的结果,谢谢

    2015年2月24日 2:58
  • 不好意思最近刚上班,才看到你的回复!

    是所有用户,我使用的是不同的机器登录 浏览器用了Google的chrome( 版本 36.0.1985.143 m)和 IE8(版本 8.0.7601.17514)

    现在问题又多了一个,接收不带附件的邮件正常,但是如果邮件带有附件点击邮件会提示错误

    使用outlook客户端只要是带附件的也不行,但有一个情况收到带附件的邮件当时打不开,但是过24小时或36小时就能打开了。

    我重启了服务器 再用IE8登录邮箱添加附件出现如下提示:

    Request
    Url: https://222.72.137.136:443/owa/ev.owa?oeh=1&ns=EditMessage&ev=Send
    User host address: 112.64.177.222
    User: A-Arthur Jen
    EX Address: /o=arduous-industry/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Jenhs
    SMTP Address: Jenhs@arduous-industry.com
    OWA version: 8.1.240.5
    Mailbox server: WIN-1VE38UTY51A.arduous-industry.com

    Exception
    Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
    Exception message: Could not get properties.

    Call stack
    在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.InternalLoad(PropertyDefinition[] properties, Boolean forceReload) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties, Boolean canSaveOrDisposeMapiProp) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, Origin origin, PropertyDefinition[] autoloadProperties) 在 Microsoft.Exchange.Data.Storage.Item.InternalBindItem(StoreSession session, StoreObjectId itemId, Byte[] changeKey, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Data.Storage.Item.InternalBind[T](StoreSession session, StoreId id, ItemBindOption itemBindOption, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Data.Storage.Item.InternalBind[T](StoreSession session, StoreId id, PropertyDefinition[] allPropsToLoad) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](StoreSession storeSession, StoreId storeId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](UserContext userContext, OwaStoreObjectId owaStoreObjectId, String changeKey, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](UserContext userContext, OwaStoreObjectId owaStoreObjectId, String changeKey, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.ItemEventHandler.GetRequestItem[T](PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.EditMessageEventHandler.ProcessMessageRequest(Action action)
    Inner Exception
    Exception type: Microsoft.Mapi.MapiExceptionCallFailed
    Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-1073151871) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=458] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=420][latency=3525] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenMessage [3] Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 17082 ROP Error: 0xC0090081 Lid: 26465 Lid: 21921 StoreEc: 0xC0090081 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetPropsSpecific [7] Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x6708000B Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0x67760102 Lid: 25394 Lid: 19506 Lid: 27698 Lid: 11285 StoreEc: 0xC0090081 Lid: 5257 StoreEc: 0xC0090081 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xC0090081 Lid: 20385 Lid: 28577 StoreEc: 0xC0090081 Lid: 32001 Lid: 29953 StoreEc: 0xC0090081

    Call stack
    在 Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo) 在 Microsoft.Mapi.MapiProp.GetProps(PropTag[] propTagsRequested) 在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)


    2015年3月4日 1:51