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windows web apps 浏览WORD报错,浏览PDF,PDF显示内容空白 RRS feed

  • 问题

  • 你好,部署好windows web apps服务。浏览大多数文档都没问题。但最近发现有两个文档不能正常预览。一个为WORD文档,里面只有一张图片,预览时报错。日志如下:PDF文档是预览不报错,但是打开问PDF页面全是空白的,不显示任何内容。

    错误日志:

    Medium   WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO&access_token=REDACTED_1&access_token_ttl=0&z=f2592e97e56b2461c89213ccd562c614fc85037e05cdcc0522e6acc047fdcf66&v=00000000-0000-0000-0000-000000000602&usid=b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030&splashscreen=1] in session [b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030] 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 ULS Logging                    Logging Correlation Data       xmnv Medium   UserSessionId=b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Viewing Architecture    30h2 Medium   ResReader Request [doc=http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, item=p1.img, format=00000000-0000-0000-0000-000000000602, statusRequest=False] 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Viewing Architecture    vjyu Medium   Librarian.BeginGetItem(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Viewing Architecture    vkaw Medium   ViewStore.SetCompleted(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) - status = ConversionError 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Viewing Architecture    alz1p Medium   ViewStore.SetCompleted info: [Backend:http://owas:809/wvc/Conversion.svc, CorrelationId:fe0821f4-b949-4e9d-b1a9-a96ec0bebdf4, Time:07/28/2014 16:01:37 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Viewing Architecture    vjzo Medium   Librarian.SetCompleted(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) - status = ConversionError 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.40  w3wp.exe (0x1754)                        0x1768 Office Web Apps                Office Web Apps common         af46w Medium   WACServer HttpModule: Completed request with status code [404] 6227e23a-554f-4230-8d0c-110dac3b5118
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Web Apps common         ajba4 Medium   WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO&access_token=REDACTED_1&access_token_ttl=0&z=f2592e97e56b2461c89213ccd562c614fc85037e05cdcc0522e6acc047fdcf66&v=00000000-0000-0000-0000-000000000602&usid=b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030&splashscreen=1] in session [b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030] 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C ULS Logging                    Logging Correlation Data       xmnv Medium   UserSessionId=b652a0c3-3200-4bbf-bdbd-e4bb6dbdd030 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Viewing Architecture    30h2 Medium   ResReader Request [doc=http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, item=p1.img, format=00000000-0000-0000-0000-000000000602, statusRequest=False] 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Viewing Architecture    vjyu Medium   Librarian.BeginGetItem(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Viewing Architecture    vkaw Medium   ViewStore.SetCompleted(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) - status = ConversionError 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Viewing Architecture    alz1p Medium   ViewStore.SetCompleted info: [Backend:http://owas:809/wvc/Conversion.svc, CorrelationId:fe0821f4-b949-4e9d-b1a9-a96ec0bebdf4, Time:07/28/2014 16:01:37 9fbafc63-7260-4045-986f-9f92b91e7a66
    07/28/2014 16:13:23.89  w3wp.exe (0x1754)                        0x183C Office Web Apps                Office Viewing Architecture    vjzo Medium   Librarian.SetCompleted(http%3A%2F%2Fowas%2E263test%2Ecom%2Foh%2Fwopi%2Ffiles%2F%40%2FwFileId%3FwFileId%3Dhttp%253A%252F%252Fdownload%252E263test%252Ecom%253A8080%252Fwebdocproxy%252FFileDownloadForOwas%253Fid%253D1406564639706zL65NOignA8Om1Qq9hZzMSqKUtyzj5zO, Png, p1.img) - status = ConversionError 9fbafc63-7260-4045-986f-9f92b91e7a66

    2014年7月28日 9:32

答案

全部回复

  • 我把Windows6.1-KB2670838-x64补丁卸载掉,清理下缓存,再次尝试就转换成功了。这是什么原因呢?
    2014年7月29日 4:52
  • 你好,

    感谢您的反馈,我会在论坛上继续检测安装补丁造成报错的原因。如果有其他用户也遇到了相同问题,会整理并提交该反馈信息。

    基于您的情况,建议暂时不要安装该补丁。

    微软一站式示例脚本库: http://blogs.technet.com/b/onescript



    • 已编辑 mario gee 2014年8月5日 7:15 添加更详细信息
    2014年7月29日 9:15
  • 我也碰到一模一样的问题,但把Windows6.1-KB2670838-x64补丁卸载掉,清理下缓存,无法解决,反而导致所有的pdf文件无法正常预览了。我使用的是w2008 r2 sp1安装的owas
    2014年9月25日 7:58