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Wsus 客户端无法更新 RRS feed

  • 问题

  • 域内大部分机器可以更新,一部分机器无法更新,这是客户端log。谢谢

    2010-09-20 15:19:22:575 1448 ec0 AU #############
    2010-09-20 15:19:22:575 1448 ec0 AU ## START ##  AU: Search for updates
    2010-09-20 15:19:22:575 1448 ec0 AU #########
    2010-09-20 15:19:22:575 1448 ec0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {461B8A9B-B325-4066-9EA2-96503118C1BF}]
    2010-09-20 15:19:22:622 1448 fb4 Agent *************
    2010-09-20 15:19:22:622 1448 fb4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-09-20 15:19:22:622 1448 fb4 Agent *********
    2010-09-20 15:19:22:622 1448 fb4 Agent   * Online = Yes; Ignore download priority = No
    2010-09-20 15:19:22:622 1448 fb4 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
    2010-09-20 15:19:22:622 1448 fb4 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-09-20 15:19:22:622 1448 fb4 Agent   * Search Scope = {Machine}
    2010-09-20 15:19:22:622 1448 fb4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2010-09-20 15:19:22:622 1448 fb4 Misc  Microsoft signed: Yes
    2010-09-20 15:19:22:622 1448 fb4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    2010-09-20 15:19:22:622 1448 fb4 Misc  Microsoft signed: Yes
    2010-09-20 15:19:22:637 1448 fb4 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    2010-09-20 15:19:22:637 1448 fb4 Misc  Microsoft signed: Yes
    2010-09-20 15:19:22:653 1448 fb4 Setup ***********  Setup: Checking whether self-update is required  ***********
    2010-09-20 15:19:22:653 1448 fb4 Setup   * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:653 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.4.7600.226\wups.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.4.7600.226\wups2.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.0.6000.374
    2010-09-20 15:19:22:668 1448 fb4 Setup WARNING: Warning: Setup callback ReportProgress failed: 0x8007000d
    2010-09-20 15:19:22:668 1448 fb4 Setup   * IsUpdateRequired = No
    2010-09-20 15:19:22:778 1448 fb4 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2010-09-20 15:19:22:778 1448 fb4 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.228.30.19/ClientWebService/client.asmx
    2010-09-20 15:19:22:809 1448 fb4 PT WARNING: Cached cookie has expired or new PID is available
    2010-09-20 15:19:22:809 1448 fb4 PT Initializing simple targeting cookie, clientId = 36c34cb1-c1e3-44a2-b8aa-2482f29f929d, target group = 10.228.30.19, DNS name = ad-liyi.vmqk.local
    2010-09-20 15:19:22:809 1448 fb4 PT   Server URL = http://10.228.30.19/SimpleAuthWebService/SimpleAuth.asmx
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: SyncUpdates failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: SOAP Fault: 0x000190
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING:     faultstring:Fault occurred
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING:     ErrorCode:InternalServerError(5)
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING:     Message:(null)
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING:     ID:fbb5c04b-1ba0-447a-be6c-177fb49955a9
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: PTError: 0x8024400e
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024400e
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: Sync of Updates: 0x8024400e
    2010-09-20 15:19:23:012 1448 fb4 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e
    2010-09-20 15:19:23:012 1448 fb4 Agent   * WARNING: Failed to synchronize, error = 0x8024400E
    2010-09-20 15:19:23:012 1448 fb4 Agent   * WARNING: Exit code = 0x8024400E
    2010-09-20 15:19:23:012 1448 fb4 Agent *********
    2010-09-20 15:19:23:012 1448 fb4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-09-20 15:19:23:012 1448 fb4 Agent *************
    2010-09-20 15:19:23:012 1448 fb4 Agent WARNING: WU client failed Searching for update with error 0x8024400e
    2010-09-20 15:19:23:012 1448  9c AU >>##  RESUMED  ## AU: Search for updates [CallId = {461B8A9B-B325-4066-9EA2-96503118C1BF}]
    2010-09-20 15:19:23:012 1448  9c AU   # WARNING: Search callback failed, result = 0x8024400E
    2010-09-20 15:19:23:012 1448  9c AU   # WARNING: Failed to find updates with error code 8024400E
    2010-09-20 15:19:23:012 1448  9c AU #########
    2010-09-20 15:19:23:012 1448  9c AU ##  END  ##  AU: Search for updates [CallId = {461B8A9B-B325-4066-9EA2-96503118C1BF}]
    2010-09-20 15:19:23:012 1448  9c AU #############
    2010-09-20 15:19:23:012 1448  9c AU AU setting next detection timeout to 2010-09-20 12:19:23
    2010-09-20 15:19:27:575 1448 fb4 Report REPORT EVENT: {695D804B-B7B5-456E-B2CE-ABA17E574BC6} 2010-09-20 15:19:23:012+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
    2010-09-20 15:26:14:325 1448 fb4 PT WARNING: Cached cookie has expired or new PID is available
    2010-09-20 15:26:14:325 1448 fb4 PT Initializing simple targeting cookie, clientId = 36c34cb1-c1e3-44a2-b8aa-2482f29f929d, target group = 10.228.30.19, DNS name = ad-liyi.vmqk.local
    2010-09-20 15:26:14:325 1448 fb4 PT   Server URL = http://10.228.30.19/SimpleAuthWebService/SimpleAuth.asmx
    2010-09-20 15:26:15:684 1448 fb4 Report Uploading 3 events using cached cookie, reporting URL = http://10.228.30.19/ReportingWebService/ReportingWebService.asmx
    2010-09-20 15:26:15:684 1448 fb4 Report Reporter successfully uploaded 3 events.

    2010年9月20日 8:59

答案

  • 您好!

     

    根据您提供的信息,我们建议您先按照以下步骤进行排错:

     

    1. 停止Automatic Updates serviceBITS service,在命令提示符中运行:

    net stop wuauserv

    net stop bits

     

    2. 删除%windir%\softwaredistribution目录

     

    3. 启动Automatic Updates serviceBITS service,当这2个服务别启动的时候,他们会自动创建softwaredistribution和相关的子文件。

     

    在命令提示符中运行:

    net start wuauserv

    net start bits

     

    4. %windir%\softwaredistribution目录已经被创建好后,让客户端立即域WSUS服务器进行连接。

     

    wuauclt.exe /resetauthorization /detectnow

     

    5. 15分钟之后,检查客户端是否检查到需要的updates.

     

    希望我的回答对您有所帮助,如果您还有什么问题,请您再和我们联系。

     

    Tom Zhang 张一平


    Tom Zhang – MSFT
    2010年9月28日 8:59
    版主

全部回复

  • 您好!

     

    根据您提供的信息,我们建议您先按照以下步骤进行排错:

     

    1. 停止Automatic Updates serviceBITS service,在命令提示符中运行:

    net stop wuauserv

    net stop bits

     

    2. 删除%windir%\softwaredistribution目录

     

    3. 启动Automatic Updates serviceBITS service,当这2个服务别启动的时候,他们会自动创建softwaredistribution和相关的子文件。

     

    在命令提示符中运行:

    net start wuauserv

    net start bits

     

    4. %windir%\softwaredistribution目录已经被创建好后,让客户端立即域WSUS服务器进行连接。

     

    wuauclt.exe /resetauthorization /detectnow

     

    5. 15分钟之后,检查客户端是否检查到需要的updates.

     

    希望我的回答对您有所帮助,如果您还有什么问题,请您再和我们联系。

     

    Tom Zhang 张一平


    Tom Zhang – MSFT
    2010年9月28日 8:59
    版主
  • 你好,有个问题咨询一下。  WSUS服务器跟客户端不在同一个域内,但是实在同一个网段,服务器下发补丁后客户端能否更新
    2010年12月22日 7:42