您好,
根据您的描述,您可能需要安装下面文章中提到的修补程序。
供您参考:
https://support.microsoft.com/zh-cn/help/2718841/0xc0000005-error-message-and-windows-explorer-stops-responding-on-a-co
如果您有任何的疑问,请随时告诉我们。
谢谢
William
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