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wsus客户端无法下载补丁。 RRS feed

  • 问题

  • 部署环境:windows 2008 R2 sp1 WSUS 3.0 sp2 客户端:win 7 U

    部署完成后,下发策略成功,全部机器已经加载到wsus服务器。

    但客户端无法更新,重新启动 update服务,执行命令:wuauclt /detecltnow

    日志如下:

    2014-05-12 16:37:46:534 928 13ec Report Uploading 8 events using cached cookie, reporting URL = http://ancc-wsus/ReportingWebService/ReportingWebService.asmx
    2014-05-12 16:37:46:986 928 13ec Report Reporter successfully uploaded 8 events.
    2014-05-12 16:38:03:804 928 298 AU Triggering AU detection through DetectNow API
    2014-05-12 16:38:03:804 928 298 AU Triggering Online detection (non-interactive)
    2014-05-12 16:38:03:804 928 e18 AU #############
    2014-05-12 16:38:03:804 928 e18 AU ## START ##  AU: Search for updates
    2014-05-12 16:38:03:804 928 e18 AU #########
    2014-05-12 16:38:03:804 928 e18 AU <<## SUBMITTED ## AU: Search for updates [CallId = {62FD6CC6-25EF-41D6-AF4F-4A7E55DDCD30}]
    2014-05-12 16:38:03:804 928 13ec Agent *************
    2014-05-12 16:38:03:819 928 13ec Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-12 16:38:03:819 928 13ec Agent *********
    2014-05-12 16:38:03:819 928 13ec Agent  * Online = Yes; Ignore download priority = No
    2014-05-12 16:38:03:819 928 13ec Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-05-12 16:38:03:819 928 13ec Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-05-12 16:38:03:819 928 13ec Agent  * Search Scope = {Machine}
    2014-05-12 16:38:03:819 928 13ec Setup Checking for agent SelfUpdate
    2014-05-12 16:38:03:819 928 13ec Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-05-12 16:38:03:835 928 13ec Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-12 16:38:03:850 928 13ec Misc Microsoft signed: Yes
    2014-05-12 16:38:03:850 928 13ec Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2014-05-12 16:38:03:850 928 13ec Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2014-05-12 16:38:03:850 928 13ec Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2014-05-12 16:38:03:850 928 13ec Agent  * WARNING: Skipping scan, self-update check returned 0x800B0001
    2014-05-12 16:38:03:850 928 13ec Agent  * WARNING: Exit code = 0x800B0001
    2014-05-12 16:38:03:850 928 13ec Agent *********
    2014-05-12 16:38:03:850 928 13ec Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-12 16:38:03:850 928 13ec Agent *************
    2014-05-12 16:38:03:850 928 13ec Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2014-05-12 16:38:03:850 928 13f8 AU >>##  RESUMED  ## AU: Search for updates [CallId = {62FD6CC6-25EF-41D6-AF4F-4A7E55DDCD30}]
    2014-05-12 16:38:03:850 928 13f8 AU  # WARNING: Search callback failed, result = 0x800B0001
    2014-05-12 16:38:03:850 928 13f8 AU  # WARNING: Failed to find updates with error code 800B0001
    2014-05-12 16:38:03:850 928 13f8 AU #########
    2014-05-12 16:38:03:850 928 13f8 AU ##  END  ##  AU: Search for updates [CallId = {62FD6CC6-25EF-41D6-AF4F-4A7E55DDCD30}]
    2014-05-12 16:38:03:850 928 13f8 AU #############
    2014-05-12 16:38:03:850 928 13f8 AU Successfully wrote event for AU health state:0
    2014-05-12 16:38:03:850 928 13f8 AU AU setting next detection timeout to 2014-05-12 12:35:51
    2014-05-12 16:38:03:850 928 13f8 AU Setting AU scheduled install time to 2014-05-13 04:00:00
    2014-05-12 16:38:03:850 928 13f8 AU Successfully wrote event for AU health state:0
    2014-05-12 16:38:03:850 928 13f8 AU Successfully wrote event for AU health state:0
    2014-05-12 16:38:08:858 928 13ec Report REPORT EVENT: {9119E39C-7290-411C-B8AA-011DDA9CCA35} 2014-05-12 16:38:03:850+0800 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 800b0001 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x800b0001.
    2014-05-12 16:38:08:874 928 13ec Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-05-12 16:38:08:874 928 13ec Report WER Report sent: 7.6.7600.256 0x800b0001 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2014-05-12 16:38:08:874 928 13ec Report CWERReporter finishing event handling. (00000000)

    2014年5月12日 9:38

答案

全部回复

  • 查看日志包括错误 信息

    isc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-12 16:38:03:850928 13ecMisc Microsoft signed: Yes
    2014-05-12 16:38:03:850928 13ecMisc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2014-05-12 16:38:03:850928 13ecSetup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2014-05-12 16:38:03:850928 13ecSetup FATAL: SelfUpdate check failed, err = 0x800B0001
    2014-05-12 16:38:03:850928 13ecAgent  * WARNING: Skipping scan, self-update check returned 0x800B0001
    2014-05-12 16:38:03:850928 13ec Agent  * WARNING: Exit code = 0x800B0001

    感觉是缺少文件wuident.cab.把文件复制到相应目录下也是无法更新,再去目录查看此文件还是丢失了。

    今天下午新安装二台客户机,可以直接更新。这样我感觉 应该服务器配置没有问题的。

    请老师帮我处理整理一下解决方法和故障原因。感谢

    2014年5月12日 9:42
  • 您好,

    首先,请确认在WSUS服务器上安装了以下两个更新:

    未经授权的数字证书可能允许欺骗

    http://support.microsoft.com/kb/2718704/zh-cn

    Windows Server Update Services 3.0 Service Pack 2 的更新已发布

    http://support.microsoft.com/kb/2720211/zh-cn

    然后,在客户端进行如下操作:

    1. 运行系统更新准备工具。

    https://support.microsoft.com/kb/947821/zh-cn

    2. 运行命令:regsvr32 Wintrust.dll /s

    如果问题依旧,请在客户端上重现一下这个问题,然后提供完整的windowsupdate.log

    谢谢。


    Jeremy Wu

    TechNet Community Support

    2014年5月13日 3:55
    版主