您好,
1.请您检查以下组策略是否已经正确设置了:
Windows
Hello GPO:
Computer
Configuration\Polices\Administrative Templates\System\Logon\Turn on convenience PIN sign-in
Computer
configuration\Policies\Administrative Templates\Windows Components\Biometric\Allow domain users to log on using biometrics
Local
GPO:
Computer
configuration\Policies\Administrative Templates\Windows Components\Biometric\Allow the use of biometrics
Computer
configuration\Policies\Administrative Templates\Windows Components\Biometric\Allow users to log on using biometrics
设置完后你可以通过下面的命令检查GPO是否成功应用了:
“ gpresult / h gpresult.htm”
2.运行regedit打开注册表,然后找到“ HKLM \ SOFTWARE \ Policies \ Microsoft \ PassportForWork”以检查注册表项是否存在。

希望能帮助到您。
Daniel
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact