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CRM2011安装的问题 RRS feed

  • 问题

  • 安装CRM2011-Server-ch-amd64.exe的时候提示microsoft.crm.setup.common.analyzer+collectaction 操作失败。安装时发生严重错误。请问是什么问题,

    我是根据石头居的安装步骤来的,第6步完成之后就报上面那个错误。

    系统是 :WINDWOS 2008 R2 x64 。SQL :SQL2008中文版。服务器不能上网

    下面是CRM安装步骤

    1) 双击从微软服务器下载的“CRM2011-Server-ENU-amd64.exe”文件,这是一个压缩包,需要指定一个文件夹作为其解压缩文件存放位置,我放在了桌面上,名字叫做“CRM Server”;2)解压缩后,进入安装步骤,首先是询问是否需要从微软网站查找更新,刚刚发布的RC版本,不会48小时就有更新了吧?我选择不查找更新,点击“next”,进入下一步;4)输入序列号,在下载Server安装包的页面上,已经给出了ProductKey,如果是安装企业版,key是:MQM2H-JYYRB-RRD6J-8WBBC-CVBD3,如果安装工作组版,key是:H84KC-JH8DF-7PDYK-TXBXR-2RMMT。两个版本的区别是,企业版没有用户数量的限制,而工作组版的用户数量上限是5个。我使用企业版。点击“next”,同意“License Agreement”,点击“next”。需要安装“Requirement components”,点击”install“按钮,安装必要组件。(这步有点不一样,我组件是自己线安装好的,没有跳出需要安装的界面)5)安装.net framework 4.0组件后,需要重新启动操作后,才可以安装其他组件。(这步有点不一样,.net framework 4.0是自己先安装好的,已经重启过)6)重启系统后,继续安装必要组件,安装完成后,点击“next” (没有提示我需要安装组件,点击下一步的时候就报错了)7)在“select installation location”页面,输入程序的安装位置,我未作修改,保持默认设置,点击“next”;

    crm50svrsetup.log:

    09:47:19|   Info| === 安装程序启动记录开始 2011/3/28 9:47:19 ===
    09:47:19|   Info| Bootstrap version: 5.0.9688.583.
    09:47:19|   Info| User: Administrator.
    09:47:29|   Info| No pending reboot detected
    09:47:29|   Info| Current OS Version: 6.1.7600
    09:47:29|   Info|   ServicePack:
    09:47:29|   Info|   System Type: Server
    09:47:29|   Info|   Suite Mask: 0x0112
    09:47:29|   Info| Clean up the BITS downloader.

    09:47:34|   Info| === 安装程序启动记录开始 2011/3/28 9:47:34 ===
    09:47:34|   Info| Bootstrap version: 5.0.9688.583.
    09:47:34|   Info| User: Administrator.
    09:47:34|   Info| No pending reboot detected
    09:47:34|   Info| Current OS Version: 6.1.7600
    09:47:34|   Info|   ServicePack:
    09:47:34|   Info|   System Type: Server
    09:47:34|   Info|   Suite Mask: 0x0112
    09:47:34|   Info| Initializing COM.
    09:47:34|   Info| Initialized COM.
    09:47:34|   Info| CIsVcRedistInstalled=1
    09:47:34|   Info| VCRedist with version 10.0.30319  is already installed
    09:47:34|   Info| Initializing COM.
    09:47:34|   Info| Initialized COM.
    09:47:34|   Info| Uninitializing COM.
    09:47:34|   Info| Uninitialized COM.
    09:47:34|   Info| Running prereq checks
    09:47:34|   Info| .NET version found is 4.0.30319.0
    09:47:34|   Info| IsDotNetInstalled=1
    09:47:34|   Info| IsDrWatsonInstalled=1
    09:47:34|   Info| IsGenevaInstalled=1
    09:47:34|   Info| IsDotNetServicesInstalled=1
    09:47:34|   Info| IsReportViewerControlInstalled=1
    09:47:34|   Info| Sql Native Client version found is 10.1.2531
    09:47:34|   Info| IsSqlNativeClientInstalled=1
    09:47:34|   Info| Uninitializing COM.
    09:47:34|   Info| Uninitialized COM.
    09:48:37|   Info| Waiting for PrereqCheck to be signaled
    09:48:37|   Info| === 安装程序启动记录结束 2011/3/28 9:48:37 ===
    09:52:30|   Info| === 安装程序启动记录开始 2011/3/28 9:52:30 ===
    09:52:30|   Info| Bootstrap version: 5.0.9688.583.
    09:52:30|   Info| User: Administrator.
    09:52:30|   Info| 托管安装程序已退出,且返回代码 -2。
    09:52:30|   Info| Clean up the BITS downloader.

    10:11:25|   Info| === 安装程序启动记录开始 2011/3/28 10:11:25 ===
    10:11:26|   Info| Bootstrap version: 5.0.9688.583.
    10:11:26|   Info| User: Administrator.
    10:11:44|   Info| No pending reboot detected
    10:11:44|   Info| Current OS Version: 6.1.7600
    10:11:44|   Info|   ServicePack:
    10:11:44|   Info|   System Type: Server
    10:11:44|   Info|   Suite Mask: 0x0112
    10:11:44|   Info| Clean up the BITS downloader.

    10:14:21|   Info| === 安装程序启动记录开始 2011/3/28 10:14:21 ===
    10:14:21|   Info| Bootstrap version: 5.0.9688.583.
    10:14:21|   Info| User: Administrator.
    10:14:31|   Info| No pending reboot detected
    10:14:31|   Info| Current OS Version: 6.1.7600
    10:14:31|   Info|   ServicePack:
    10:14:31|   Info|   System Type: Server
    10:14:31|   Info|   Suite Mask: 0x0112
    10:14:31|   Info| Initializing COM.
    10:14:31|   Info| Initialized COM.
    10:14:31|   Info| CIsVcRedistInstalled=1
    10:14:31|   Info| VCRedist with version 10.0.30319  is already installed
    10:14:31|   Info| Initializing COM.
    10:14:31|   Info| Initialized COM.
    10:14:31|   Info| Uninitializing COM.
    10:14:31|   Info| Uninitialized COM.
    10:14:31|   Info| Running prereq checks
    10:14:31|   Info| .NET version found is 4.0.30319.0
    10:14:31|   Info| IsDotNetInstalled=1
    10:14:31|   Info| IsDrWatsonInstalled=1
    10:14:31|   Info| IsGenevaInstalled=1
    10:14:31|   Info| IsDotNetServicesInstalled=1
    10:14:31|   Info| IsReportViewerControlInstalled=1
    10:14:31|   Info| Sql Native Client version found is 10.1.2531
    10:14:31|   Info| IsSqlNativeClientInstalled=1
    10:14:31|   Info| Uninitializing COM.
    10:14:31|   Info| Uninitialized COM.
    10:15:31|   Info| Waiting for PrereqCheck to be signaled
    10:15:31|   Info| === 安装程序启动记录结束 2011/3/28 10:15:31 ===
    10:36:04|   Info| === 安装程序启动记录开始 2011/3/28 10:36:04 ===
    10:36:04|   Info| Bootstrap version: 5.0.9688.583.
    10:36:04|   Info| User: Administrator.
    10:36:04|   Info| 托管安装程序已退出,且返回代码 -2。
    10:36:04|   Info| Clean up the BITS downloader.

    10:38:29|   Info| === 安装程序启动记录开始 2011/3/28 10:38:29 ===
    10:38:29|   Info| Bootstrap version: 5.0.9688.583.
    10:38:29|   Info| User: Administrator.
    10:38:39|   Info| No pending reboot detected
    10:38:39|   Info| Current OS Version: 6.1.7600
    10:38:39|   Info|   ServicePack:
    10:38:39|   Info|   System Type: Server
    10:38:39|   Info|   Suite Mask: 0x0112
    10:38:39|   Info| Clean up the BITS downloader.

    10:38:53|   Info| === 安装程序启动记录开始 2011/3/28 10:38:53 ===
    10:38:53|   Info| Bootstrap version: 5.0.9688.583.
    10:38:53|   Info| User: Administrator.
    10:38:53|   Info| No pending reboot detected
    10:38:53|   Info| Current OS Version: 6.1.7600
    10:38:53|   Info|   ServicePack:
    10:38:53|   Info|   System Type: Server
    10:38:53|   Info|   Suite Mask: 0x0112
    10:38:53|   Info| Initializing COM.
    10:38:53|   Info| Initialized COM.
    10:38:53|   Info| CIsVcRedistInstalled=1
    10:38:53|   Info| VCRedist with version 10.0.30319  is already installed
    10:38:53|   Info| Initializing COM.
    10:38:53|   Info| Initialized COM.
    10:38:53|   Info| Uninitializing COM.
    10:38:53|   Info| Uninitialized COM.
    10:38:53|   Info| Running prereq checks
    10:38:53|   Info| .NET version found is 4.0.30319.0
    10:38:53|   Info| IsDotNetInstalled=1
    10:38:53|   Info| IsDrWatsonInstalled=1
    10:38:53|   Info| IsGenevaInstalled=1
    10:38:53|   Info| IsDotNetServicesInstalled=1
    10:38:53|   Info| IsReportViewerControlInstalled=1
    10:38:53|   Info| Sql Native Client version found is 10.1.2531
    10:38:53|   Info| IsSqlNativeClientInstalled=1
    10:38:53|   Info| Uninitializing COM.
    10:38:53|   Info| Uninitialized COM.
    10:39:57|   Info| Waiting for PrereqCheck to be signaled
    10:39:57|   Info| === 安装程序启动记录结束 2011/3/28 10:39:57 ===
    10:50:18|   Info| === 安装程序启动记录开始 2011/3/28 10:50:18 ===
    10:50:18|   Info| Bootstrap version: 5.0.9688.583.
    10:50:18|   Info| User: Administrator.
    10:50:18|   Info| 托管安装程序已退出,且返回代码 -2。
    10:50:18|   Info| Clean up the BITS downloader.

    11:50:45|   Info| === 安装程序启动记录开始 2011/3/28 11:50:45 ===
    11:50:46|   Info| Bootstrap version: 5.0.9688.583.
    11:50:46|   Info| User: Administrator.
    11:51:03|   Info| No pending reboot detected
    11:51:03|   Info| Current OS Version: 6.1.7600
    11:51:03|   Info|   ServicePack:
    11:51:03|   Info|   System Type: Server
    11:51:03|   Info|   Suite Mask: 0x0112
    11:51:03|   Info| Clean up the BITS downloader.

    13:43:27|   Info| === 安装程序启动记录开始 2011/3/28 13:43:27 ===
    13:43:27|   Info| Bootstrap version: 5.0.9688.583.
    13:43:27|   Info| User: Administrator.
    13:43:42|   Info| No pending reboot detected
    13:43:42|   Info| Current OS Version: 6.1.7600
    13:43:42|   Info|   ServicePack:
    13:43:42|   Info|   System Type: Server
    13:43:42|   Info|   Suite Mask: 0x0112
    13:43:42|   Info| Clean up the BITS downloader.

    13:46:51|   Info| === 安装程序启动记录开始 2011/3/28 13:46:51 ===
    13:46:51|   Info| Bootstrap version: 5.0.9688.583.
    13:46:51|   Info| User: Administrator.
    13:47:01|   Info| No pending reboot detected
    13:47:01|   Info| Current OS Version: 6.1.7600
    13:47:01|   Info|   ServicePack:
    13:47:01|   Info|   System Type: Server
    13:47:01|   Info|   Suite Mask: 0x0112
    13:47:01|   Info| Initializing COM.
    13:47:01|   Info| Initialized COM.
    13:47:01|   Info| CIsVcRedistInstalled=1
    13:47:01|   Info| VCRedist with version 10.0.30319  is already installed
    13:47:01|   Info| Initializing COM.
    13:47:01|   Info| Initialized COM.
    13:47:01|   Info| Uninitializing COM.
    13:47:01|   Info| Uninitialized COM.
    13:47:01|   Info| Running prereq checks
    13:47:01|   Info| .NET version found is 4.0.30319.0
    13:47:01|   Info| IsDotNetInstalled=1
    13:47:01|   Info| IsDrWatsonInstalled=1
    13:47:01|   Info| IsGenevaInstalled=1
    13:47:01|   Info| IsDotNetServicesInstalled=1
    13:47:01|   Info| IsReportViewerControlInstalled=1
    13:47:01|   Info| Sql Native Client version found is 10.1.2531
    13:47:01|   Info| IsSqlNativeClientInstalled=1
    13:47:01|   Info| Uninitializing COM.
    13:47:01|   Info| Uninitialized COM.
    13:47:53|   Info| Waiting for PrereqCheck to be signaled
    13:47:53|   Info| === 安装程序启动记录结束 2011/3/28 13:47:53 ===
    13:49:37|   Info| === 安装程序启动记录开始 2011/3/28 13:49:37 ===
    13:49:37|   Info| Bootstrap version: 5.0.9688.583.
    13:49:37|   Info| User: Administrator.
    13:49:37|   Info| 托管安装程序已退出,且返回代码 -2。
    13:49:38|   Info| Clean up the BITS downloader.

    13:52:39|   Info| === 安装程序启动记录开始 2011/3/28 13:52:39 ===
    13:52:39|   Info| Bootstrap version: 5.0.9688.583.
    13:52:39|   Info| User: Administrator.
    13:52:53|   Info| No pending reboot detected
    13:52:53|   Info| Current OS Version: 6.1.7600
    13:52:53|   Info|   ServicePack:
    13:52:53|   Info|   System Type: Server
    13:52:53|   Info|   Suite Mask: 0x0112
    13:52:53|   Info| Clean up the BITS downloader.

    13:53:41|   Info| === 安装程序启动记录开始 2011/3/28 13:53:41 ===
    13:53:41|   Info| Bootstrap version: 5.0.9688.583.
    13:53:42|   Info| User: Administrator.
    13:53:52|   Info| No pending reboot detected
    13:53:52|   Info| Current OS Version: 6.1.7600
    13:53:52|   Info|   ServicePack:
    13:53:52|   Info|   System Type: Server
    13:53:52|   Info|   Suite Mask: 0x0112
    13:53:52|   Info| Initializing COM.
    13:53:52|   Info| Initialized COM.
    13:53:52|   Info| CIsVcRedistInstalled=1
    13:53:52|   Info| VCRedist with version 10.0.30319  is already installed
    13:53:52|   Info| Initializing COM.
    13:53:52|   Info| Initialized COM.
    13:53:52|   Info| Uninitializing COM.
    13:53:52|   Info| Uninitialized COM.
    13:53:52|   Info| Running prereq checks
    13:53:52|   Info| .NET version found is 4.0.30319.0
    13:53:52|   Info| IsDotNetInstalled=1
    13:53:52|   Info| IsDrWatsonInstalled=1
    13:53:52|   Info| IsGenevaInstalled=1
    13:53:52|   Info| IsDotNetServicesInstalled=1
    13:53:52|   Info| IsReportViewerControlInstalled=1
    13:53:52|   Info| Sql Native Client version found is 10.1.2531
    13:53:52|   Info| IsSqlNativeClientInstalled=1
    13:53:52|   Info| Uninitializing COM.
    13:53:52|   Info| Uninitialized COM.
    13:59:42|   Info| Waiting for PrereqCheck to be signaled
    13:59:42|   Info| === 安装程序启动记录结束 2011/3/28 13:59:42 ===
    14:00:21|   Info| === 安装程序启动记录开始 2011/3/28 14:00:21 ===
    14:00:21|   Info| Bootstrap version: 5.0.9688.583.
    14:00:21|   Info| User: Administrator.
    14:00:22|   Info| 托管安装程序已退出,且返回代码 -2。
    14:00:22|   Info| Clean up the BITS downloader.

    14:33:43|   Info| === 安装程序启动记录开始 2011/3/28 14:33:43 ===
    14:33:43|   Info| Bootstrap version: 5.0.9688.583.
    14:33:43|   Info| User: Administrator.
    14:33:54|   Info| No pending reboot detected
    14:33:54|   Info| Current OS Version: 6.1.7600
    14:33:54|   Info|   ServicePack:
    14:33:54|   Info|   System Type: Server
    14:33:54|   Info|   Suite Mask: 0x0112
    14:33:54|   Info| Clean up the BITS downloader.

    14:34:13|   Info| === 安装程序启动记录开始 2011/3/28 14:34:13 ===
    14:34:13|   Info| Bootstrap version: 5.0.9688.583.
    14:34:13|   Info| User: Administrator.
    14:34:13|   Info| No pending reboot detected
    14:34:13|   Info| Current OS Version: 6.1.7600
    14:34:13|   Info|   ServicePack:
    14:34:13|   Info|   System Type: Server
    14:34:13|   Info|   Suite Mask: 0x0112
    14:34:13|   Info| Initializing COM.
    14:34:13|   Info| Initialized COM.
    14:34:13|   Info| CIsVcRedistInstalled=1
    14:34:13|   Info| VCRedist with version 10.0.30319  is already installed
    14:34:13|   Info| Initializing COM.
    14:34:13|   Info| Initialized COM.
    14:34:13|   Info| Uninitializing COM.
    14:34:13|   Info| Uninitialized COM.
    14:34:13|   Info| Running prereq checks
    14:34:13|   Info| .NET version found is 4.0.30319.0
    14:34:13|   Info| IsDotNetInstalled=1
    14:34:13|   Info| IsDrWatsonInstalled=1
    14:34:13|   Info| IsGenevaInstalled=1
    14:34:13|   Info| IsDotNetServicesInstalled=1
    14:34:13|   Info| IsReportViewerControlInstalled=1
    14:34:13|   Info| Sql Native Client version found is 10.1.2531
    14:34:14|   Info| IsSqlNativeClientInstalled=1
    14:34:14|   Info| Uninitializing COM.
    14:34:14|   Info| Uninitialized COM.
    14:34:16|   Info| 是否确定要取消安装程序?, Question, Yes|No
    14:34:16|   Info| InputResult: No
    14:37:17|   Info| Waiting for PrereqCheck to be signaled
    14:37:17|   Info| === 安装程序启动记录结束 2011/3/28 14:37:17 ===
    14:37:27|   Info| === 安装程序启动记录开始 2011/3/28 14:37:27 ===
    14:37:28|   Info| Bootstrap version: 5.0.9688.583.
    14:37:28|   Info| User: Administrator.
    14:37:28|   Info| 托管安装程序已退出,且返回代码 -2。
    14:37:28|   Info| Clean up the BITS downloader.

    16:34:41|   Info| === 安装程序启动记录开始 2011/3/28 16:34:41 ===
    16:34:41|   Info| Bootstrap version: 5.0.9688.583.
    16:34:41|   Info| User: Administrator.
    16:34:55|   Info| No pending reboot detected
    16:34:55|   Info| Current OS Version: 6.1.7600
    16:34:55|   Info|   ServicePack:
    16:34:55|   Info|   System Type: Server
    16:34:55|   Info|   Suite Mask: 0x0112
    16:34:55|   Info| Clean up the BITS downloader.

    16:35:18|   Info| === 安装程序启动记录开始 2011/3/28 16:35:18 ===
    16:35:18|   Info| Bootstrap version: 5.0.9688.583.
    16:35:18|   Info| User: Administrator.
    16:35:18|   Info| No pending reboot detected
    16:35:18|   Info| Current OS Version: 6.1.7600
    16:35:18|   Info|   ServicePack:
    16:35:18|   Info|   System Type: Server
    16:35:18|   Info|   Suite Mask: 0x0112
    16:35:18|   Info| Initializing COM.
    16:35:18|   Info| Initialized COM.
    16:35:18|   Info| CIsVcRedistInstalled=1
    16:35:19|   Info| VCRedist with version 10.0.30319  is already installed
    16:35:19|   Info| Initializing COM.
    16:35:19|   Info| Initialized COM.
    16:35:19|   Info| Uninitializing COM.
    16:35:19|   Info| Uninitialized COM.
    16:35:19|   Info| Running prereq checks
    16:35:19|   Info| .NET version found is 4.0.30319.0
    16:35:19|   Info| IsDotNetInstalled=1
    16:35:19|   Info| IsDrWatsonInstalled=1
    16:35:19|   Info| IsGenevaInstalled=1
    16:35:19|   Info| IsDotNetServicesInstalled=1
    16:35:19|   Info| IsReportViewerControlInstalled=1
    16:35:19|   Info| Sql Native Client version found is 10.1.2531
    16:35:19|   Info| IsSqlNativeClientInstalled=1
    16:35:19|   Info| Uninitializing COM.
    16:35:19|   Info| Uninitialized COM.
    16:35:51|   Info| Waiting for PrereqCheck to be signaled
    16:35:51|   Info| === 安装程序启动记录结束 2011/3/28 16:35:51 ===
    16:37:35|   Info| === 安装程序启动记录开始 2011/3/28 16:37:35 ===
    16:37:35|   Info| Bootstrap version: 5.0.9688.583.
    16:37:35|   Info| User: Administrator.
    16:37:35|   Info| 托管安装程序已退出,且返回代码 -2。
    16:37:36|   Info| Clean up the BITS downloader.

     

     

     


    2011年3月28日 8:50

全部回复

  • 如果,你的服务器能够联网,最好在安装的时候使用“最新更新”那个选项,这样能够保证从官方网站获取到最新的组件程序,

    另外,没有从你的安装日志中看出错误信息,你是否没有把错误的部分post到帖子中来?


    daemon lin
    2011年3月28日 13:15
  •   我电脑是不能上网的,没办法更新。查看安装日志就是没有明显的错误信息。

    还有个LOG文件,我也粘贴出来。看哪位能帮我分析下原因,十分感谢了。我实在找不到问题所在了。

    crm50setup.log:

    09:47:18|   Info| === 安装程序启动记录开始 2011/3/28 9:47:18 ===
    09:47:18|   Info| Bootstrap version: 5.0.9688.583.
    09:47:18|   Info| User: Administrator.
    09:47:19|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    09:47:19|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    09:47:19|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    09:47:29|   Info| Microsoft Dynamics CRM is not currently installed.
    09:47:29|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    09:47:29|   Info| Searching for MU Service in system
    09:47:29|   Info| MU Service not found in system
    09:47:29|   Info| Got IUpdateServiceRegistration interface
    09:47:29|   Info| Machine is neither opted into MU nor pending opt-in with MU
    09:47:29|   Info| MU Service registration status = Not Registered
    09:47:31|   Info| Do not update Radio clicked -- proceeding with setup without update
    09:47:31|   Info| Do not update Radio clicked -- proceeding with setup without update
    09:47:31|   Info| Copying installer files to local directory: 
    09:47:31|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{2A14C156-8D6C-47BC-9656-EC721B2DF896}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{2A14C156-8D6C-47BC-9656-EC721B2DF896}" ALLOWRUN=1
    09:47:34|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{2A14C156-8D6C-47BC-9656-EC721B2DF896}\ServerSetup.dll
    09:52:30|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{2A14C156-8D6C-47BC-9656-EC721B2DF896}\ServerSetup.dll
    09:52:30|   Info| Clean up the BITS downloader.

    09:52:30|   Info| Uninitializing COM.
    09:52:30|   Info| Uninitialized COM.
    09:52:30|   Info| Clean up the BITS downloader.

    09:52:30|   Info| === 安装程序启动记录结束 2011/3/28 9:52:30 ===
    10:11:24|   Info| === 安装程序启动记录开始 2011/3/28 10:11:24 ===
    10:11:24|   Info| Bootstrap version: 5.0.9688.583.
    10:11:24|   Info| User: Administrator.
    10:11:24|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    10:11:24|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    10:11:24|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    10:11:44|   Info| Microsoft Dynamics CRM is not currently installed.
    10:11:44|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    10:11:44|   Info| Searching for MU Service in system
    10:11:45|   Info| MU Service not found in system
    10:11:45|   Info| Got IUpdateServiceRegistration interface
    10:11:45|   Info| Machine is neither opted into MU nor pending opt-in with MU
    10:11:45|   Info| MU Service registration status = Not Registered
    10:14:07|   Info| Do not update Radio clicked -- proceeding with setup without update
    10:14:08|   Info| Do not update Radio clicked -- proceeding with setup without update
    10:14:08|   Info| Copying installer files to local directory: 
    10:14:08|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{B351B966-0F06-4BA2-B3E0-B38E69902A51}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{B351B966-0F06-4BA2-B3E0-B38E69902A51}" ALLOWRUN=1
    10:14:21|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{B351B966-0F06-4BA2-B3E0-B38E69902A51}\ServerSetup.dll
    10:36:04|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{B351B966-0F06-4BA2-B3E0-B38E69902A51}\ServerSetup.dll
    10:36:05|   Info| Clean up the BITS downloader.

    10:36:05|   Info| Uninitializing COM.
    10:36:05|   Info| Uninitialized COM.
    10:36:05|   Info| Clean up the BITS downloader.

    10:36:05|   Info| === 安装程序启动记录结束 2011/3/28 10:36:05 ===
    10:38:29|   Info| === 安装程序启动记录开始 2011/3/28 10:38:29 ===
    10:38:29|   Info| Bootstrap version: 5.0.9688.583.
    10:38:29|   Info| User: Administrator.
    10:38:29|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    10:38:29|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    10:38:29|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    10:38:39|   Info| Microsoft Dynamics CRM is not currently installed.
    10:38:39|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    10:38:39|   Info| Searching for MU Service in system
    10:38:39|   Info| MU Service not found in system
    10:38:39|   Info| Got IUpdateServiceRegistration interface
    10:38:40|   Info| Machine is neither opted into MU nor pending opt-in with MU
    10:38:40|   Info| MU Service registration status = Not Registered
    10:38:41|   Info| Do not update Radio clicked -- proceeding with setup without update
    10:38:42|   Info| Do not update Radio clicked -- proceeding with setup without update
    10:38:42|   Info| Copying installer files to local directory: 
    10:38:42|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{F88441BF-13E2-4980-9022-7F1C306DAFFA}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{F88441BF-13E2-4980-9022-7F1C306DAFFA}" ALLOWRUN=1
    10:38:53|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{F88441BF-13E2-4980-9022-7F1C306DAFFA}\ServerSetup.dll
    10:50:18|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{F88441BF-13E2-4980-9022-7F1C306DAFFA}\ServerSetup.dll
    10:50:19|   Info| Clean up the BITS downloader.

    10:50:19|   Info| Uninitializing COM.
    10:50:19|   Info| Uninitialized COM.
    10:50:20|   Info| Clean up the BITS downloader.

    10:50:20|   Info| === 安装程序启动记录结束 2011/3/28 10:50:20 ===
    11:50:40|   Info| === 安装程序启动记录开始 2011/3/28 11:50:40 ===
    11:50:41|   Info| Bootstrap version: 5.0.9688.583.
    11:50:42|   Info| User: Administrator.
    11:50:42|   Info| Invoked with command line: SetupServer.exe
    11:50:42|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    11:50:43|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    11:51:02|   Info| Microsoft Dynamics CRM is not currently installed.
    11:51:03|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    11:51:03|   Info| Searching for MU Service in system
    11:51:04|   Info| MU Service not found in system
    11:51:04|   Info| Got IUpdateServiceRegistration interface
    11:51:04|   Info| Machine is neither opted into MU nor pending opt-in with MU
    11:51:04|   Info| MU Service registration status = Not Registered
    11:51:42|   Info| 是否确定要取消安装程序?, Question, Yes|No
    11:51:42|   Info| InputResult: Yes
    11:51:42|   Info| Clean up the BITS downloader.

    11:51:42|   Info| Uninitializing COM.
    11:51:42|   Info| Uninitialized COM.
    11:51:42|   Info| Clean up the BITS downloader.

    11:51:42|   Info| === 安装程序启动记录结束 2011/3/28 11:51:42 ===
    13:43:26|   Info| === 安装程序启动记录开始 2011/3/28 13:43:26 ===
    13:43:26|   Info| Bootstrap version: 5.0.9688.583.
    13:43:26|   Info| User: Administrator.
    13:43:26|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    13:43:26|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    13:43:26|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    13:43:42|   Info| Microsoft Dynamics CRM is not currently installed.
    13:43:42|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    13:43:42|   Info| Searching for MU Service in system
    13:43:43|   Info| MU Service not found in system
    13:43:43|   Info| Got IUpdateServiceRegistration interface
    13:43:43|   Info| Machine is neither opted into MU nor pending opt-in with MU
    13:43:43|   Info| MU Service registration status = Not Registered
    13:46:33|   Info| Do not update Radio clicked -- proceeding with setup without update
    13:46:34|   Info| Do not update Radio clicked -- proceeding with setup without update
    13:46:34|   Info| Copying installer files to local directory: 
    13:46:34|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{3E869E5B-5A16-4B0E-AEAC-B55614F09754}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{3E869E5B-5A16-4B0E-AEAC-B55614F09754}" ALLOWRUN=1
    13:46:51|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{3E869E5B-5A16-4B0E-AEAC-B55614F09754}\ServerSetup.dll
    13:49:38|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{3E869E5B-5A16-4B0E-AEAC-B55614F09754}\ServerSetup.dll
    13:49:38|   Info| Clean up the BITS downloader.

    13:49:38|   Info| Uninitializing COM.
    13:49:38|   Info| Uninitialized COM.
    13:49:38|   Info| Clean up the BITS downloader.

    13:49:38|   Info| === 安装程序启动记录结束 2011/3/28 13:49:38 ===
    13:52:39|   Info| === 安装程序启动记录开始 2011/3/28 13:52:39 ===
    13:52:39|   Info| Bootstrap version: 5.0.9688.583.
    13:52:39|   Info| User: Administrator.
    13:52:39|   Info| Invoked with command line: SetupServer.exe
    13:52:39|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    13:52:39|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    13:52:53|   Info| Microsoft Dynamics CRM is not currently installed.
    13:52:53|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    13:52:54|   Info| Searching for MU Service in system
    13:52:55|   Info| MU Service not found in system
    13:52:55|   Info| Got IUpdateServiceRegistration interface
    13:52:55|   Info| Machine is neither opted into MU nor pending opt-in with MU
    13:52:55|   Info| MU Service registration status = Not Registered
    13:53:25|   Info| Do not update Radio clicked -- proceeding with setup without update
    13:53:26|   Info| Do not update Radio clicked -- proceeding with setup without update
    13:53:26|   Info| Copying installer files to local directory: 
    13:53:26|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{00E02BB3-C6BF-479D-A171-ACB986DFDBE2}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{00E02BB3-C6BF-479D-A171-ACB986DFDBE2}" ALLOWRUN=1
    13:53:41|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{00E02BB3-C6BF-479D-A171-ACB986DFDBE2}\ServerSetup.dll
    14:00:22|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{00E02BB3-C6BF-479D-A171-ACB986DFDBE2}\ServerSetup.dll
    14:00:22|   Info| Clean up the BITS downloader.

    14:00:22|   Info| Uninitializing COM.
    14:00:22|   Info| Uninitialized COM.
    14:00:23|   Info| Clean up the BITS downloader.

    14:00:23|   Info| === 安装程序启动记录结束 2011/3/28 14:00:23 ===
    14:33:43|   Info| === 安装程序启动记录开始 2011/3/28 14:33:43 ===
    14:33:43|   Info| Bootstrap version: 5.0.9688.583.
    14:33:43|   Info| User: Administrator.
    14:33:43|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    14:33:43|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    14:33:43|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    14:33:54|   Info| Microsoft Dynamics CRM is not currently installed.
    14:33:54|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    14:33:54|   Info| Searching for MU Service in system
    14:33:54|   Info| MU Service not found in system
    14:33:54|   Info| Got IUpdateServiceRegistration interface
    14:33:54|   Info| Machine is neither opted into MU nor pending opt-in with MU
    14:33:54|   Info| MU Service registration status = Not Registered
    14:33:55|   Info| Do not update Radio clicked -- proceeding with setup without update
    14:33:56|   Info| Do not update Radio clicked -- proceeding with setup without update
    14:33:56|   Info| Copying installer files to local directory: 
    14:33:57|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{E2FE883A-97CD-422B-A342-D2148EC35991}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{E2FE883A-97CD-422B-A342-D2148EC35991}" ALLOWRUN=1
    14:34:13|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{E2FE883A-97CD-422B-A342-D2148EC35991}\ServerSetup.dll
    14:37:28|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{E2FE883A-97CD-422B-A342-D2148EC35991}\ServerSetup.dll
    14:37:29|   Info| Clean up the BITS downloader.

    14:37:29|   Info| Uninitializing COM.
    14:37:29|   Info| Uninitialized COM.
    14:37:30|   Info| Clean up the BITS downloader.

    14:37:30|   Info| === 安装程序启动记录结束 2011/3/28 14:37:30 ===
    16:34:41|   Info| === 安装程序启动记录开始 2011/3/28 16:34:41 ===
    16:34:41|   Info| Bootstrap version: 5.0.9688.583.
    16:34:41|   Info| User: Administrator.
    16:34:41|   Info| Invoked with command line: "C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe"
    16:34:41|   Info| Running C:\Users\Administrator\Desktop\CRM2011\SetupServer.exe
    16:34:41|   Info| Loading bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    16:34:55|   Info| Microsoft Dynamics CRM is not currently installed.
    16:34:55|   Info| Closing bootstrap library C:\Users\Administrator\Desktop\CRM2011\ServerSetup.dll
    16:34:55|   Info| Searching for MU Service in system
    16:34:55|   Info| MU Service not found in system
    16:34:55|   Info| Got IUpdateServiceRegistration interface
    16:34:55|   Info| Machine is neither opted into MU nor pending opt-in with MU
    16:34:55|   Info| MU Service registration status = Not Registered
    16:34:57|   Info| Do not update Radio clicked -- proceeding with setup without update
    16:34:58|   Info| Do not update Radio clicked -- proceeding with setup without update
    16:34:58|   Info| Copying installer files to local directory: 
    16:34:58|   Info| Package: C:\Users\Administrator\Desktop\CRM2011\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{FEB720C6-F9C5-44ED-9E6C-AAADD153EE78}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{FEB720C6-F9C5-44ED-9E6C-AAADD153EE78}" ALLOWRUN=1
    16:35:18|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{FEB720C6-F9C5-44ED-9E6C-AAADD153EE78}\ServerSetup.dll
    16:37:36|   Info| Closing bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\MSCRM_{FEB720C6-F9C5-44ED-9E6C-AAADD153EE78}\ServerSetup.dll
    16:37:36|   Info| Clean up the BITS downloader.

    16:37:36|   Info| Uninitializing COM.
    16:37:36|   Info| Uninitialized COM.
    16:37:36|   Info| Clean up the BITS downloader.

    16:37:36|   Info| === 安装程序启动记录结束 2011/3/28 16:37:36 ===

    2011年3月29日 1:27
  • 你的服务器上面,自动更新服务打开了没有?
    daemon lin
    2011年3月29日 6:33
  • 打开了,不过也没什么作用。没联网也下不了更新的。现在还是不行,不知道是哪里有问题

    2011年3月30日 14:14
  • 你的服务器上是否安装过之前的MS CRM 2011的其他版本?例如RC版本哦?
    daemon lin
    2011年4月12日 6:35
  • 谢谢了。没有安装过任何其他版本的CRM。系统和软件都是我自己安装好的。
    2011年4月21日 13:50
  • 一直看到这个提示

    14:33:54| Info| Searching for MU Service in system
    14:33:54| Info| MU Service not found in system
    14:33:54| Info| Got IUpdateServiceRegistration interface
    14:33:54| Info| Machine is neither opted into MU nor pending opt-in with MU
    14:33:54| Info| MU Service registration status = Not Registered

    说update服务没找到,你看一下windows update工作是否正常,另外安装的时候选择是否通过Microsoft update更新系统,你选的什么?这个跟开始的下载安装更新是不一样的。

    还有一点比较奇怪,你确定你的日志是正确的和完整的?整个日志没看到error或者exception的标记。

    2011年5月4日 18:10