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win_server_2008_r2经常蓝屏重启问题 RRS feed

  • 问题

  • Microsoft (R) Windows Debugger Version 10.0.10240.16384 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\wanghui\Desktop\052318-15350-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is: 
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: Server, suite: Enterprise TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`01668000 PsLoadedModuleList = 0xfffff800`018a5e50
    Debug session time: Wed May 23 10:23:55.122 2018 (UTC + 8:00)
    System Uptime: 0 days 0:21:50.731
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........
    Loading User Symbols
    Loading unloaded module list
    .....

    ************* Symbol Loading Error Summary **************
    Module name            Error
    ntoskrnl               The system cannot find the file specified

    You can troubleshoot most symbol related issues by turning on symbol loading diagnostics (!sym noisy) and repeating the command that caused symbols to be loaded.
    You should also verify that your symbol search path (.sympath) is correct.
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Bugcheck code 0000001E
    Arguments ffffffff`c000001d fffffa80`0736b00c 00000000`00000000 00000000`ffffff00

    RetAddr           : Args to Child                                                           : Call Site
    fffff800`01719a17 : 00000000`0000001e ffffffff`c000001d fffffa80`0736b00c 00000000`00000000 : nt+0x71f00
    00000000`0000001e : ffffffff`c000001d fffffa80`0736b00c 00000000`00000000 00000000`ffffff00 : nt+0xb1a17
    ffffffff`c000001d : fffffa80`0736b00c 00000000`00000000 00000000`ffffff00 fffffa80`041ce001 : 0x1e
    fffffa80`0736b00c : 00000000`00000000 00000000`ffffff00 fffffa80`041ce001 fffffa80`041ce010 : 0xffffffff`c000001d
    00000000`00000000 : 00000000`ffffff00 fffffa80`041ce001 fffffa80`041ce010 fffffa80`07127900 : 0xfffffa80`0736b00c

    2018年5月23日 6:59

全部回复

  • 您好,
    感谢您在此发帖。
    请您理解本论坛主要针对的是排错问题和部署问题,对于这种蓝屏处理的问题,可能需要比较多dump的综合分析以及一些调试,我们论坛并不是处理这类问题合适的支持渠道,因此我们建议您向微软寻求企业咨询服务,以便您可以得到更快速的回应。
    https://support.microsoft.com/zh-cn/gp/support-options-for-business 

    感谢您的理解与支持。

    Best Regards,

    Frank


    Please remember to mark the replies as an answers if they help.
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    2018年5月24日 3:22
    版主