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Windows server 2012 r2 一天死机次数最高达到4次,已经无法正常运行 RRS feed

  • 问题

  • 以下为读取出来的dmp文件:

    Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is: 
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to read KLDR_DATA_TABLE_ENTRY at 21212121`21212121 - NTSTATUS 0xC0000141

    "nt" was not found in the image list.
    Debugger will attempt to load "nt" at given base 00000000`00000000.

    Please provide the full image name, including the extension (i.e. kernel32.dll)
    for more reliable results.Base address and size overrides can be given as
    .reload <image.ext>=<base>,<size>.
    Unable to add module at 00000000`00000000
    WARNING: .reload failed, module list may be incomplete
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    KdDebuggerData.KernBase < SystemRangeStart
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Product: Server, suite: TerminalServer
    Machine Name:
    Kernel base = 0x00000000`00000000 PsLoadedModuleList = 0xfffff802`cb5429b0
    Debug session time: Wed Oct 25 15:08:20.764 2017 (UTC + 8:00)
    System Uptime: 0 days 0:46:54.689
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to read KLDR_DATA_TABLE_ENTRY at 21212121`21212121 - NTSTATUS 0xC0000141

    "nt" was not found in the image list.
    Debugger will attempt to load "nt" at given base 00000000`00000000.

    Please provide the full image name, including the extension (i.e. kernel32.dll)
    for more reliable results.Base address and size overrides can be given as
    .reload <image.ext>=<base>,<size>.
    Unable to add module at 00000000`00000000
    WARNING: .reload failed, module list may be incomplete
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    KdDebuggerData.KernBase < SystemRangeStart
    Loading Kernel Symbols
    Unable to read KLDR_DATA_TABLE_ENTRY at 21212121`21212121 - NTSTATUS 0xC0000141

    ReadControl failed - kernel symbols must be loaded first
    WARNING: .reload failed, module list may be incomplete
    GetContextState failed, 0xD0000147
    CS descriptor lookup failed
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get program counter
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1A, {5200, ffffe0000bd55000, 0, 93c3041e8eba2ff7}

    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    Unable to get current machine context, NTSTATUS 0xC0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    ReadControl failed - kernel symbols must be loaded first
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

    Followup: MachineOwner
    ---------

    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147
    GetContextState failed, 0xD0000147

    2017年10月25日 10:51

全部回复

  • 你好,

    请您理解对于这种死机处理,dump的综合分析以及一些调试,我们论坛并不是处理这类问题合适的支持渠道,因此我们建议您联系微软为合作伙伴提供的电话支持8008203800,以便您可以得到更快速的回应。

    大多死机问题是由以下原因造成的:

    不稳定的硬件设备,设备驱动异常,三方程序干扰,系统异常,病毒。

     1 建议先在安全模式下时,观察蓝屏是否出现,如果未出现蓝屏,我们就可以推断事件原因为驱动软件异常、三方程序干扰。同时使用杀毒软件扫描全盘。

     Windows 中执行干净启动,检查是否为第三方的启动项导致的。

    https://support.microsoft.com/zh-cn/help/929135

    3若死机仍旧在安全模式下出现, 问题就可能是由于硬件不稳定导致的或者是系统异常导致的。建议联系电脑厂商对硬件进行排查同时请尝试运行sfc/scannow进行一个系统文件检测和修复。

    以下是一些硬件的排错常规步骤,你可以尝试:

    1.如果最近有更换硬件,请您将新硬件更换回之前的硬件或是其他新硬件

    2.如果您有多根内存条,请您只保留一根,将其余的拔除

    3.确认接线等是否疏松,机箱内的灰尘是否过多,进行固定和清理

    4.更换其他的电源

    另外请检查最近是否有做过什么特殊的操作,比如说更新了驱动或者是安装了补丁/软件,请撤销之前的更改,再检查是否有相同的问题。

    Best Regards,

    Frank


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年10月26日 3:13
    版主
  • 你好,

    请问回复的信息对你有用么?如果你需要进一步的帮助,请告诉我们。

    Best Regards,

    Frank


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年10月31日 8:34
    版主