none
WIN7专业版可update补丁,WIN7旗舰版无法update补丁,WSUS服务器是按windows类型还是版本区别updata的还是其他什么方式

    问题

  • 公司域环境,有DNS、AD、EXCHANGE、WSUS Server,WIN7专业版可通过WSUS update补丁,WIN7旗舰版无法update补丁,WSUS服务器是按windows类型还是版本区别updata的还是其他什么方式更新的,比如,公司环境中大部分是WIN7专业版,少量其他版本,同样是WIN7分家庭、专业、企业、旗舰等4个版本,WUSU都可以支持update补丁吗?为什么WIN7专业版可通过WSUS update补丁,WIN7旗舰版无法update补丁?需要提供windows update.log吗?

    2016-06-20 10:28:14:400 1212 27ccc Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-20 10:28:14:400 1212 27ccc Agent *********
    2016-06-20 10:28:14:400 1212 27ccc Agent  * Online = Yes; Ignore download priority = No
    2016-06-20 10:28:14:400 1212 27ccc Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-06-20 10:28:14:400 1212 27ccc Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-06-20 10:28:14:400 1212 27ccc Agent  * Search Scope = {Machine}
    2016-06-20 10:28:14:421 1212 27ccc Setup Checking for agent SelfUpdate
    2016-06-20 10:28:14:421 1212 27ccc Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
    2016-06-20 10:28:14:460 1212 27ccc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-06-20 10:28:14:465 1212 27ccc Misc Microsoft signed: NA
    2016-06-20 10:28:14:465 1212 27ccc Misc FATAL: SubCA Chain Policy failed.
    2016-06-20 10:28:14:465 1212 27ccc Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2016-06-20 10:28:14:465 1212 27ccc Setup FATAL: Ident cab verification failed with error 0X800B0001
    2016-06-20 10:28:14:466 1212 27ccc Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2016-06-20 10:28:14:466 1212 27ccc Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2016-06-20 10:28:14:466 1212 27ccc Agent  * WARNING: Skipping scan, self-update check returned 0x800B0001
    2016-06-20 10:28:14:467 1212 27ccc Agent  * WARNING: Exit code = 0x800B0001
    2016-06-20 10:28:14:467 1212 27ccc Agent *********
    2016-06-20 10:28:14:467 1212 27ccc Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-20 10:28:14:467 1212 27ccc Agent *************
    2016-06-20 10:28:14:467 1212 27ccc Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2016-06-20 10:28:14:467 1212 27e60 AU >>##  RESUMED  ## AU: Search for updates [CallId = {FFA6B1FE-64DC-49C5-B5A3-954C5365C8B7}]
    2016-06-20 10:28:14:467 1212 27e60 AU  # WARNING: Search callback failed, result = 0x800B0001
    2016-06-20 10:28:14:467 1212 27e60 AU  # WARNING: Failed to find updates with error code 800B0001
    2016-06-20 10:28:14:467 1212 27e60 AU #########
    2016-06-20 10:28:14:467 1212 27e60 AU ##  END  ##  AU: Search for updates [CallId = {FFA6B1FE-64DC-49C5-B5A3-954C5365C8B7}]


    2016年6月20日 3:52

答案

  • 你好,

    我们可以将WSUS服务器理解为MS update的本地存储,WSUS服务器本身并不会区分客户端的OS及版本,我们在WSUS服务器选项中的“产品和类别”中勾选我们所需的产品,WSUS服务器同步后就会下载相应的更新。WSUS服务器会向客户端推送被允许安装的更新,客户端会根据自身的需求评估哪些更新是适用的和所需的,并报告给WSUS服务器,所以即使WSUS服务器上有适用于各种OS的更新,客户端也只会下载和安装适用于自身的更新。

    对于那些没法从WSUS服务器上下载更新的win7, 请检查一下他们最近有没有向WSUS server报告,并且重置一下它们的windows更新组件:

    https://support.microsoft.com/en-us/kb/971058

    如果更新组件还不行,请删除SoftwareDistribution文件夹:

    在命令提示符中输入:net stop wuauserv;

    找到C:\windows\SoftwareDistribution, 重命名或删除该文件夹;

    然后再cmd中输入:net start wuauserv.

    如果还是有问题,请测试一下,这个有问题的客户端是否可以从网上下载更新,那些更新是否真的适用于那些客户端。

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2016年6月20日 6:23
    版主

全部回复

  • 日志是win7的,win7有的时候WSUS中显示update为0%


    2016-06-20 11:10:54:351 1128 794 Agent *************
    2016-06-20 11:10:54:354 1128 794 Agent *************
    2016-06-20 11:10:54:355 1128 794 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-20 11:10:54:355 1128 794 Agent *********
    2016-06-20 11:10:54:355 1128 794 Agent  * Online = Yes; Ignore download priority = No
    2016-06-20 11:10:54:355 1128 794 Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-06-20 11:10:54:355 1128 794 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-06-20 11:10:54:355 1128 794 Agent  * Search Scope = {Machine}
    2016-06-20 11:10:54:355 1128 794 Setup Checking for agent SelfUpdate
    2016-06-20 11:10:54:366 1128 794 Setup Client version: Core: 7.6.7601.19077  Aux: 7.6.7601.19077
    2016-06-20 11:10:54:377 2244 ae0 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = <NULL>]
    2016-06-20 11:10:56:641 1128 794 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2016-06-20 11:10:57:834 2244 ae0 COMAPI  - Updates found = 216
    2016-06-20 11:10:57:834 2244 ae0 COMAPI ---------
    2016-06-20 11:10:57:834 2244 ae0 COMAPI --  END  --  COMAPI: Search [ClientId = <NULL>]
    2016-06-20 11:10:57:834 2244 ae0 COMAPI -------------
    2016-06-20 11:11:04:536 2244 1344 COMAPI IUpdateService removing volatile scan package service, serviceID = {020B9431-DDD1-4A08-8AF8-77BCE86A5C41}
    2016-06-20 11:11:06:649 1128 794 Misc Microsoft signed: NA
    2016-06-20 11:11:06:649 1128 794 Misc FATAL: SubCA Chain Policy failed.
    2016-06-20 11:11:06:649 1128 794 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2016-06-20 11:11:06:649 1128 794 Setup FATAL: Ident cab verification failed with error 0X800B0001
    2016-06-20 11:11:06:650 1128 794 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2016-06-20 11:11:06:650 1128 794 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2016-06-20 11:11:06:650 1128 794 Agent  * WARNING: Skipping scan, self-update check returned 0x800B0001
    2016-06-20 11:11:06:656 1128 794 Agent  * WARNING: Exit code = 0x800B0001
    2016-06-20 11:11:06:656 1128 794 Agent *********
    2016-06-20 11:11:06:656 1128 794 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-06-20 11:11:06:656 1128 794 Agent *************
    2016-06-20 11:11:06:656 1128 794 Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2016-06-20 11:11:06:657 1128 1d08 AU >>##  RESUMED  ## AU: Search for updates [CallId = {E38A825A-DD54-45B2-9551-C1B6B7065685}]
    2016-06-20 11:11:06:657 1128 1d08 AU  # WARNING: Search callback failed, result = 0x800B0001
    2016-06-20 11:11:06:658 1128 1d08 AU  # WARNING: Failed to find updates with error code 800B0001
    2016-06-20 11:11:06:658 1128 1d08 AU #########
    2016-06-20 11:11:06:658 1128 1d08 AU ##  END  ##  AU: Search for updates [CallId = {E38A825A-DD54-45B2-9551-C1B6B7065685}]
    2016-06-20 11:11:06:658 1128 1d08 AU #############


    2016年6月20日 4:23
  • 你好,

    我们可以将WSUS服务器理解为MS update的本地存储,WSUS服务器本身并不会区分客户端的OS及版本,我们在WSUS服务器选项中的“产品和类别”中勾选我们所需的产品,WSUS服务器同步后就会下载相应的更新。WSUS服务器会向客户端推送被允许安装的更新,客户端会根据自身的需求评估哪些更新是适用的和所需的,并报告给WSUS服务器,所以即使WSUS服务器上有适用于各种OS的更新,客户端也只会下载和安装适用于自身的更新。

    对于那些没法从WSUS服务器上下载更新的win7, 请检查一下他们最近有没有向WSUS server报告,并且重置一下它们的windows更新组件:

    https://support.microsoft.com/en-us/kb/971058

    如果更新组件还不行,请删除SoftwareDistribution文件夹:

    在命令提示符中输入:net stop wuauserv;

    找到C:\windows\SoftwareDistribution, 重命名或删除该文件夹;

    然后再cmd中输入:net start wuauserv.

    如果还是有问题,请测试一下,这个有问题的客户端是否可以从网上下载更新,那些更新是否真的适用于那些客户端。

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2016年6月20日 6:23
    版主