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經常性藍畫面BSOD RRS feed

  • 問題

  • 本人在上年組裝電腦後 不斷出現藍畫面
    上星期買了個新硬碟並重新安裝WIN 7-64 BIT在新硬碟後
    藍畫面依然經常發生 尤其是在跑遊戲/看影片時

    我嘗試過安裝不同版本顯卡驅動 只安裝顯卡驅動不用CCC
    更新BIOS及不同硬件驅動
    把RAM插在不同糟
    把RAM降到1067
    安裝微軟的HOTFIX 都沒有改善(Windows6.1-KB974431-x64, Windows6.1-KB979444-x64)
    (Windows6.1-KB979903-x64 下載了安裝時出現"此更新不適用於您的電腦", \Windows Update\檢視更新記錄 顯示為成功, 但在"已安裝的更新"又沒有顯示..)
    十分苦惱
    MEMTEST86跑一圈沒事
    但用PRIME95-第三項 Blend (tests some of everything, lots of RAM tested)
    測了兩次都突然重開機...看不到TEST RESULT
    不過測試時我電腦有跑其他程式...
    不知道是否真的RAM有問題
    希望有高手幫忙
    感謝大家

    (常見的6個BSOD的DMP檔案 不知這樣大家是否連結到)
    http://cid-b9828814d2493b42.office.live.com/downloadfolder.aspx/.Public?canary=HLBqBnDLCSQF0y6t1lxzMHd4Uh6rTXrtQoJTEguUdio%3d0

    ------------------
    System Information
    ------------------
       Operating System: Windows 7 旗艦版 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
               Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))
    System Manufacturer: System manufacturer
           System Model: System Product Name
                   BIOS: BIOS Date: 12/23/10 19:47:01 Ver: 07.03
              Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
              Page File: 2114MB used, 6071MB available
            Windows Dir: C:Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: ATI Radeon HD 5700 Series
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x68BE)
               DAC type: Internal DAC(400MHz)
             Device Key: EnumPCIVEN_1002&DEV_68BE&SUBSYS_200A1787&REV_00
         Display Memory: 2805 MB
       Dedicated Memory: 1014 MB
          Shared Memory: 1791 MB
           Current Mode: 1440 x 900 (32 bit) (60Hz)
           Monitor Name: 一般 PnP 監視器
          Monitor Model: LCDTV
             Monitor Id: XXX0180
            Native Mode: unknown
            Output Type: HD15
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,
    atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1070 (English)
         Driver Version: 8.831.2.0
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 3/9/2011 12:55:52, 795136 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2BFE-11CF-1970-0000BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x68BE
              SubSys ID: 0x200A1787
            Revision ID: 0x0000
    Driver Strong Name: oem12.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.831.2.0:pciven_1002&dev_68be
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C


    2011年4月24日 11:31

解答

  • 你好,
    解决这种内核崩溃的问题,我们需要调试、分析系统相关的源代码。很遗憾,这样的问题处理在论坛上会效率不高。我想建议你联系微软客户支持服务(CSS)寻求帮助,这样的问题是可以有效的解决。你可以通过以下网站,获取微软的客服信息:
    http://support.microsoft.com/contactus

    希望可以有助于你解决此问题。


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    2011年4月26日 6:00
    版主