Unable to open PDF files with IE 8

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  To make sure that it’s Adobe that causes the crash you can disable all your add-ons and then test to see which causes the crash.

  ·         Click the Start Orb

  ·         Click All Programs

  ·         Click Accessories

  ·         Click System Tools

  ·         Click Internet Explorer (No add-ons)

  ·         Click Tools

  ·         Click Manage Add-ons

  ·         Click Toolbars and Extensions

  ·         Under Show: click All add-ons

  ·         Click any add-on

  ·         Press CTRL + A on your keyboard (this should select all add-ons)

  ·         Click Disable all

  ·         Click Close

  ·         Close Internet Explorer (No add-ons)

  ·         Open Internet Explorer

   

  Now all add-ons are disabled in Internet Explorer, next step is to enable them one by one, starting with Adobe reader.

  ·         Click Tools

  ·         Click Manage Add-ons

  ·         Click the first disabled add-on (for the first time enable Adobe reader)

  ·         Click Enable

  ·         Click Close

  ·         Surf a few pages

  ·         Close Internet Explorer

  ·         Open Internet Explorer

   

  Now test to see if you can open .pdf files correctly. If everything works well, then you just have to keep repeating the Manage Add-on process until Internet Explorer crashes again. Then you will need to take the last add-on you enabled and disable/uninstall/update the add-on to avoid further problems.

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  • 已提議為解答 Ken Lin, MSMVP for .NET (2003-2017), rMVP 2010年5月5日 7:17

  2010年5月5日 7:17
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  Hi Ken,

  Thanks for the info. Will save this for reference.

  Cheers. :)

  2010年5月9日 2:37