Customer Portal - Knowledge Base bug


  • Bug report for version 1.0.0013 in EditCase.aspx: if a knowledge base article is attached to a case/incident in CRM, the EditCase.aspx page throws an error: Object reference not set to an instance of an object, line 93. Also, Case.KBArticleId does not resolve to a string, and the default path on the sample website is /knowledge-base/ not /kb/ ...

    This is what I used instead (starting at line 78):

    if (Case.subject_incidents != null)
        SubjectLabel.Text = "| Subject: " + Case.subject_incidents.Title;
    if (Case.KbArticleId != null)
        KB.Text = "<p>Please see the following KB article: <a target=\"_blank\" href=\"/knowledge-base/article?id=" +
            Case.kbarticle_incidents.Id + "\">" +
            Case.kbarticle_incidents.Title + "</a></p>";
    • 已編輯 greensweater 2012年2月7日 下午 10:16 formatting
    • 已變更類型 greensweater 2012年2月9日 下午 05:07 not a question
    2012年2月7日 下午 10:13