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How to know Mail download to outlook from exchange server? RRS feed

  • 問題

  • 系統:Server 2003, Exchange 2003, Outlook 2003

    因為發生有電郵從Exchange下載到Outlook時不見了,只能在Message Tracking Center找到有關Receive的電郵主旨。

    請問如何知道郵件從Exchange裡下載到Outlook 2003 PST檔?有沒有記錄檔(*.Log)?謝謝!

    2009年2月19日 上午 09:29

解答

  •  

    您好!

     

    很抱歉,从OPMLog日志文件我们只能看到邮件被下载,无法看到哪封邮件被下载。下面是下载邮件的日志:

     

    2009.02.24 17:55:53 <<<< Logging Started (level is LTF_TRACE) >>>>

    2009.02.24 17:55:53 Microsoft Exchange Server: Synch operation started (flags = 00000031)

    2009.02.24 17:55:53 Microsoft Exchange Server: StartImport(flags = 00000000, max msg = ffffffff): full items

    2009.02.24 17:55:53 Microsoft Exchange Server: UploadItems: 0 messages to send

    2009.02.24 17:55:53 Starting the Spooling Cycle

    2009.02.24 17:55:53 MAPI Status: (IN fl ---/OUT -- ---)

    2009.02.24 17:55:53 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001c

    2009.02.24 17:55:53 MAPI XP Call: Poll, hr = 0x00000000, cPollCount = 1

    2009.02.24 17:55:53 Progress: Receiving message (message 1 out of 2, size unknown)

    2009.02.24 17:55:53 Downloading one message

    2009.02.24 17:55:53 MAPI Status: (IN fl act/OUT -- ---)

    2009.02.24 17:55:53 MAPI Status: (IN fl ---/OUT -- ---)

    2009.02.24 17:55:53 MAPI XP Call: StartMessage, hr = 0x00000000

    2009.02.24 17:55:53 Downloading done, Error code = 0x00000000

    2009.02.24 17:55:53 MAPI XP Call: Poll, hr = 0x00000000, cPollCount = 0

    2009.02.24 17:55:53 Progress: Receiving message (message 2 out of 2, size unknown)

    2009.02.24 17:55:53 Downloading one message

    2009.02.24 17:55:54 MAPI XP Call: StartMessage, hr = 0x00000000

    2009.02.24 17:55:54 Downloading: False alarm, no message

    2009.02.24 17:55:54 Downloading done, Error code = 0x00000000

     

    此外,我们无法在服务器上启用邮件下载的日志。不过,我们可以通过邮件跟踪记录来确认邮件已经发送给某个用户。

     

    谢谢!

     

    Rock Wang 望正茂

    2009年2月24日 上午 10:57

所有回覆

  •  

    您好!

    根據您的描述,我的理解是您使用POP3帳號連接到Exchange服務器。請問您有沒有選中leave a copy of messages on the server選項,如果有的話,您可以重新下載一次。或者通過Outlook Web Access(OWA)來查看郵件。

    如果沒有選中的話,雖然我們可以啓用Outlook 2003的日志,但是現在可能也無法找回原來的郵件。

    對于Outlook 2003,打開Outlook之後,點擊工具,選擇其他,點擊高級選項,選中啓用日志選項,然後重啓Outlook讓它生效。在缺省情況下,日志文件位于\Documents and Settings\<username>\Local Settings\Temp文件夾中,您可以點擊開始-運行,輸入%temp%來訪問該文件夾。該日志的名稱為OPMLog。

    有關如何啓用Outlook 2003的日志的詳細信息,請參考下面的鏈接:

    How to turn on the Enable Mail Logging option for troubleshooting in Outlook 2003 and Outlook 2007
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;831053

    謝謝!

    Rock Wang 望正茂

    2009年2月20日 上午 07:03
  • 謝謝解答

    Outlook利用了Microsoft Exchange server mode連接到Exchange服務器,在Outlook中開了PST檔把電郵存到client電腦內,檢查Outlook Web Access(OWA)沒有留下電郵在Exchange服務器內,但電郵從Exchange下載到Outlook後不見了,想追查電郵去向,而Outlook 2003的日志之前已啟動,也嘗試過OPMLog追查電郵,但LOG file沒有顯示從Exchange裡下載到Outlook PST檔的電郵主旨,追查不到那一封電郵已下載到Outlook PST檔

    2009.02.19 17:19:49 Microsoft Exchange Server: UploadItems: 0 messages to send
    2009.02.19 17:19:49 Starting the Spooling Cycle
    2009.02.19 17:19:49 MAPI Status: (IN fl ---/OUT -- ---)
    2009.02.19 17:19:49 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001c
    2009.02.19 17:19:49 MAPI XP Call: Poll, hr = 0x00000000, cPollCount = 0
    2009.02.19 17:19:49 Progress: Receiving message (message 1 out of 1, size unknown)
    2009.02.19 17:19:49 Downloading one message
    2009.02.19 17:19:49 MAPI XP Call: StartMessage, hr = 0x00000000
    2009.02.19 17:19:49 Downloading: False alarm, no message
    2009.02.19 17:19:49 Downloading done, Error code = 0x00000000
    2009.02.19 17:19:49 MAPI Status: (IN -- ---/OUT -- ---)
    2009.02.19 17:19:49 FINISHED MAPI TASK
    2009.02.19 17:19:49 Microsoft Exchange Server: ReportStatus: RSF_COMPLETED, hr = 0x00000000
    2009.02.19 17:19:49 EXECUTING EndSession MAPI TASK
    2009.02.19 17:19:50 Starting the Simplified Transfer Cycle
    2009.02.19 17:19:50 MAPI XP Call: Poll, hr = 0x00000000, iMsgsReceived = 0, cPollCount = 0
    2009.02.19 17:19:50 Finishing the Spooling Cycle, Error code = 0x00000000
    2009.02.19 17:19:50 FINISHED MAPI TASK
    2009.02.19 17:19:50 Microsoft Exchange Server: ReportStatus: RSF_COMPLETED, hr = 0x00000000
    2009.02.19 17:19:50 Microsoft Exchange Server: Synch operation completed
    2009.02.19 17:20:11 Microsoft Exchange Server: Synch operation started (flags = 00002030)
    2009.02.19 17:20:11 Microsoft Exchange Server: StartImport(flags = 00000010, max msg = ffffffff):

    請問Exchange服務器有沒有記錄可以查到電郵去向或其他方法知道電郵確實已下載到PST內?因為想知道電郵是否下載到Outlook PST檔才不見了。

    謝謝!


    2009年2月20日 上午 09:46
  •  

    您好!

     

    很抱歉,从OPMLog日志文件我们只能看到邮件被下载,无法看到哪封邮件被下载。下面是下载邮件的日志:

     

    2009.02.24 17:55:53 <<<< Logging Started (level is LTF_TRACE) >>>>

    2009.02.24 17:55:53 Microsoft Exchange Server: Synch operation started (flags = 00000031)

    2009.02.24 17:55:53 Microsoft Exchange Server: StartImport(flags = 00000000, max msg = ffffffff): full items

    2009.02.24 17:55:53 Microsoft Exchange Server: UploadItems: 0 messages to send

    2009.02.24 17:55:53 Starting the Spooling Cycle

    2009.02.24 17:55:53 MAPI Status: (IN fl ---/OUT -- ---)

    2009.02.24 17:55:53 MAPI XP Call: FlushQueues, hr = 0x00000000, ulFlushFlags = 0x0000001c

    2009.02.24 17:55:53 MAPI XP Call: Poll, hr = 0x00000000, cPollCount = 1

    2009.02.24 17:55:53 Progress: Receiving message (message 1 out of 2, size unknown)

    2009.02.24 17:55:53 Downloading one message

    2009.02.24 17:55:53 MAPI Status: (IN fl act/OUT -- ---)

    2009.02.24 17:55:53 MAPI Status: (IN fl ---/OUT -- ---)

    2009.02.24 17:55:53 MAPI XP Call: StartMessage, hr = 0x00000000

    2009.02.24 17:55:53 Downloading done, Error code = 0x00000000

    2009.02.24 17:55:53 MAPI XP Call: Poll, hr = 0x00000000, cPollCount = 0

    2009.02.24 17:55:53 Progress: Receiving message (message 2 out of 2, size unknown)

    2009.02.24 17:55:53 Downloading one message

    2009.02.24 17:55:54 MAPI XP Call: StartMessage, hr = 0x00000000

    2009.02.24 17:55:54 Downloading: False alarm, no message

    2009.02.24 17:55:54 Downloading done, Error code = 0x00000000

     

    此外,我们无法在服务器上启用邮件下载的日志。不过,我们可以通过邮件跟踪记录来确认邮件已经发送给某个用户。

     

    谢谢!

     

    Rock Wang 望正茂

    2009年2月24日 上午 10:57