最佳解答者
Exchange 2007 OWA Problem

問題
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We have a user login to OWA and following error will display in IE and cannot show Inbox, there are only some user choosed "Sim. Chinese" as interface have problem:
Request
Url: https://exchange.shama.com:443/owa/Default.aspx
User host address: 220.241.39.113
Exception
Exception type: Microsoft.Exchange.Data.Storage.InvalidFolderLanguageIdException
Exception message: Cannot find row based on condition.
Call stackMicrosoft.Exchange.Data.Storage.QueryResult.SeekToCondition(SeekReference reference, QueryFilter seekFilter)Microsoft.Exchange.Data.Storage.UserConfiguration.QueryConfigurations(Folder folder, SortBy[] sorts, String configurationName, UserConfigurationSearchFlags searchFlags, Int32 maxRow, PropertyDefinition[] columns)Microsoft.Exchange.Data.Storage.UserConfiguration.GetIgnoringCache(UserConfigurationManager manager, Folder folder, String configurationName, UserConfigurationTypes freefetchType)Microsoft.Exchange.Data.Storage.UserConfigurationManager.InternalGetUserConfiguration(StoreId folderId, String configurationName, UserConfigurationTypes freefetchDataType)Microsoft.Exchange.Clients.Owa.Core.UserOptions.GetUserConfiguration()Microsoft.Exchange.Clients.Owa.Core.UserOptions.Load(IList`1 properties)Microsoft.Exchange.Clients.Owa.Core.UserOptions.LoadAll()Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionJetErrorInvalidLanguageId
Exception message: MapiExceptionJetErrorInvalidLanguageId: Unable to find table row. (hr=0x80004005, ec=-1062) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=210] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=246][latency=93] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropGetContentsTable [5] Lid: 17082 ROP Error: 0xFFFFFBDA Lid: 31073 Lid: 21921 StoreEc: 0xFFFFFBDA Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetContentsTable [5] Lid: 8916 StoreEc: 0xFFFFFBDA Lid: 14219 StoreEc: 0xFFFFFBDA Lid: 15243 StoreEc: 0xFFFFFBDA Lid: 12427 StoreEc: 0xFFFFFBDA Lid: 9867 StoreEc: 0xFFFFFBDA Lid: 14984 StoreEc: 0xFFFFFBDA Lid: 31942 Lid: 30785 StoreEc: 0xFFFFFBDA Lid: 1750 ---- Remote Context End ---- Lid: 27962 ROP: ropSetColumns [18] Lid: 17082 ROP Error: 0x4B9 Lid: 27489 Lid: 21921 StoreEc: 0x4B9 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropSetColumns [18] Lid: 1750 ---- Remote Context End ---- Lid: 27962 ROP: ropSortTable [19] Lid: 17082 ROP Error: 0x4B9 Lid: 27489 Lid: 21921 StoreEc: 0x4B9 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropSortTable [19] Lid: 1750 ---- Remote Context End ---- Lid: 27962 ROP: ropSeekRow [24] Lid: 17082 ROP Error: 0x4B9 Lid: 19553 Lid: 21921 StoreEc: 0x4B9 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropSeekRow [24] Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x4B9 Lid: 29726 Lid: 18462 StoreEc: 0xFFFFFBDA
Call stackMicrosoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo)Microsoft.Mapi.MapiTable.FindRow(Restriction restriction, BookMark bookmark, FindRowFlag flag)Microsoft.Exchange.Data.Storage.QueryResult.SeekToCondition(SeekReference reference, QueryFilter seekFilter)
解答
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Dear customer:
In order to better troubleshoot the issue, please help collect the following information:
- Send the screenshot of the error to v-rocwan@microsoft.com for analyze.
- Create a new mailbox and set Simplified Chinese interface and check the effect on another computer?
- Which version is the Internet Explorer on the client?
- Did you upgrade Exchange server 2007 to Update Rollup 4 for Exchange Server 2007 Service Pack 1 now?
Note: when you send e-mail to me, please let me know the subject of the post.
Thanks for your cooperation.
Rock Wang - MSFT
所有回覆
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Dear customer:
In order to better troubleshoot the issue, please help collect the following information:
- Send the screenshot of the error to v-rocwan@microsoft.com for analyze.
- Create a new mailbox and set Simplified Chinese interface and check the effect on another computer?
- Which version is the Internet Explorer on the client?
- Did you upgrade Exchange server 2007 to Update Rollup 4 for Exchange Server 2007 Service Pack 1 now?
Note: when you send e-mail to me, please let me know the subject of the post.
Thanks for your cooperation.
Rock Wang - MSFT
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Seems this is a server side problem generated by exchange web load folder / informations from user's mailbox.
I think you should check if there are special rules / custom created folder on mailbox.
Try login that user using MS Outlook and check rules conditions / custom created folder. Remove conflicted rules / folder.(problem also can caused by folder name / rule name / policys name end with a space.)