Disconnected Mailbox Problem on Exchange 2007

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  Dear customer:

   

  From your post, my understanding is, you delete user lina, her mailbox became to a disconnected mailbox. Then you reconnect her mailbox to admin account. After that you create a new user whose name and e-mail address are same as lina, you found that only one user can’t send e-mail to the new “lina”.

   

  You can perform the following steps to fix your issue:

   

  1.       Back up admin account’s mailbox data;

  2.       Open EMS, Run the following command:

   

  Disable-Mailbox john@contoso.com

   

  Replace john@contoso.com with admin account’s e-mail address.

   

  $Temp = Get-MailboxStatistics | Where {$_.DisplayName -eq 'admin'}

   

  Remove-Mailbox -Database Server01\Database01 -StoreMailboxIdentity $Temp.MailboxGuid

   

  Replace admin with the exact admin account’s name, replace Server01\Database01 with your exact mailbox database’s name.

   

  3.       Check the effect.

   

  If anything is unclear, feel free to let me know.

   

  Rock Wang - MSFT

   

  • 已提議為解答 Tom Zhang – MSFT 2009年2月10日 上午 03:06
  • 已標示為解答 Jeff Feng -MSFT 2009年2月17日 下午 02:57

  2009年1月22日 上午 08:51
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  So, In my case Disable-Mailbox John@contoso.com is same as the admin mailbox or lina mailbox? I am not sure what you said. Sorry!

  2009年1月29日 上午 08:29
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  Dear customer:

   

  Because you use admin account to mount the disconnected mailbox (lina) and all email show on the admin account. You should backup this admin account and delete it, and then check the effect.

   

  Note: it is not the new account lina that you create later.

   

  Rock Wang - MSFT

  2009年2月3日 上午 06:04