登入
Microsoft.com
 
Microsoft
 
 
 

none
windows RRS feed

 > 

  • 問題

  • Question
    登入以投票
    0
    登入以投票

    windows xp professional sp2

    when the computer switch on a while, it reboot automatically

    Then, it return to normal desktop after reboot, and it response like "windows recover from serious error", response this question to windows company or not.

     

    How to solve? The virus scan has completed and no virus found.

     

     

    2008年10月15日 上午 03:24
    |

解答

  • Question
    登入以投票
    0
    登入以投票

     

    Hi,

     

    I guess there may have some error on the hardware, such as RAM.

     

    You may need to check what happen when the PC being reboot, you can review the event log -> System Log from Control Panel, check if there have any error on this log.

     

    Also, if it is the problem immediately after you upgrade to SP2? Is there have any latency program installed?

    2008年10月18日 上午 01:51
    |

所有回覆

  • Question
    登入以投票
    0
    登入以投票
    Hi Supergt

    1) Does it always happen? When it 1st happen?
    2) Have you installed any hardware/software recently?
    3) if you have installed some new software maybe you can try to restore you computer into previous state. (before that issue happen first time)
    4) Have you try to recovery your windows? If not, maybe you can have a try. <-- That would be a good option, in my opinion
    5) Also
    You can also try the following
    Right click on my computer and select Properties
    Then on "Advanced" click on "Startup and Recovery Settings"
    Then unclick "Automatically restart"

    Good Luck

    I guess you should make it post on Window Client Section.
    2008年10月15日 下午 02:15
    |
  • Question
    登入以投票
    0
    登入以投票

     

    Hi,

     

    I guess there may have some error on the hardware, such as RAM.

     

    You may need to check what happen when the PC being reboot, you can review the event log -> System Log from Control Panel, check if there have any error on this log.

     

    Also, if it is the problem immediately after you upgrade to SP2? Is there have any latency program installed?

    2008年10月18日 上午 01:51
    |