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How can i restore deleted mailbox & account by RSG? RRS feed

  • 問題

  • Hello,

     

    i wan to restore a mailbox which is deleted the mailb & account on long time. i can mount up the RSG, but i tried to restore the deleted mailbox. it show Error.

     

    i found some error on exmerge log as follow

    Error!! ! Cannot identify the user

    2008年6月17日 上午 08:14

解答

  •  

    This is because the exmerge utility cannot find referenced user in the AD.

    In normal mail store, we could create a non-mail enabled user and connect
    the orphan mailbox in storage via Mailbox Wizard. However, in the RSG, it
    is not possible. We need to manually create new user and replace the
    msExchMailboxGuid via ADSI.

    In the Exmerge log, we may find filtered msExchMailboxGuid as
    \3C\C8\7D\D7\99\C3\FCL\B5\E3\FEUWa\D6F

    We may need to manually translate it to valid form via following rule

    \3C\C8\7D\D7\99\C3\FCL\B5\E3\FEUWa\D6F -> will become separated with spaces
    like this:

    ASCII table

    www.asciitable.com

     

    2008年6月17日 上午 08:47

所有回覆

  •  

    This is because the exmerge utility cannot find referenced user in the AD.

    In normal mail store, we could create a non-mail enabled user and connect
    the orphan mailbox in storage via Mailbox Wizard. However, in the RSG, it
    is not possible. We need to manually create new user and replace the
    msExchMailboxGuid via ADSI.

    In the Exmerge log, we may find filtered msExchMailboxGuid as
    \3C\C8\7D\D7\99\C3\FCL\B5\E3\FEUWa\D6F

    We may need to manually translate it to valid form via following rule

    \3C\C8\7D\D7\99\C3\FCL\B5\E3\FEUWa\D6F -> will become separated with spaces
    like this:

    ASCII table

    www.asciitable.com

     

    2008年6月17日 上午 08:47
  • Dear customer:

     

    In order to better troubleshoot the issue, please provide me with the following information:

     

    1. Send the screenshot of the error to v-rocwan@microsoft.com for further research,
    2. Send the complete exmerge log file to v-rocwan@microsoft.com.
    3. What is your Exchange version?

     

    If it is Exchange Server 2003 Standard Edition, you can refer to the following documents:

    How to recover or to restore a single mailbox in Exchange Server 2003

    http://support.microsoft.com/kb/823176/en-us

     

    Thanks for cooperation.

     

    Rock Wang - MSFT

     

    2008年6月17日 下午 12:44
    版主
  •  

    Thanks
    2008年6月17日 下午 03:08