最佳解答者
Exchange 2007 Junk Mail settings

問題
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hi,
I did't install Anti-Spam agent in our mail server - Exchange 2007. And I've
check the thresholds settings as below:
SCLRejectThreshold : 7
SCLRejectEnabled : True
SCLDeleteThreshold : 9
SCLDeleteEnabled : False
SCLQuarantineThreshold : 9
SCLQuarantineEnabled : False
SCLJunkThreshold
----------------
8
My problem is:
I've disabled user's junk mail setting in OWA to "Do not filter Junk-Mail",
but in user's outlook 2003, some e-mails still will go into their "Junk Mail
Folder". In user's outlook 2003, I also disabled Junk-mail settings and there
is no rules set for filtering. I am sure this is the problem of exchange 2007
settings.
I don't want users to receive mails in their junk Mail Folder. Any ways can
advoid this?
Please Help in advance. Thanks a lot!!!
解答
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Dear customer:
Thanks for your reply. I check your log, it seems normal.
1. From your information, you mentioned that you found the following information on your Exchange server 2007,
SCLRejectThreshold : 7
SCLRejectEnabled : True
SCLDeleteThreshold : 9
SCLDeleteEnabled : False
SCLQuarantineThreshold : 9
SCLQuarantineEnabled : False
SCLJunkThreshold
----------------
8
Would you tell me which command did you perform to get the above result?
2. You’ve disabled user's junk mail setting in OWA to "Do not filter Junk-Mail", please send the screenshot of it to v-rocwan@microsoft.com,
3. Did all users encounter the same issue? Create a new user, and send the same e-mail to it, and check the effect.
4. Open Outlook with the problematic user, click tools, select options, click preferences, click Junk e-mail, click blocked senders, and send the screenshot of it to v-rocwan@microsoft.com for further research.
Rock Wang - MSFT
所有回覆
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Dear customer:
Thanks for your post.
In order to better troubleshoot the issue, please provide me with the following information:
1. How any Exchange server 2007 do you have? Is there an Edge Exchange server?
2. Did you install Exchange server 2007 SP1?
3. Please describe your incoming mail flow, such as Internet ― Edge server ― Hub transport ― Mailbox server ― Outlook,
4. Run the following command on the Hub transport server or Edge transport server, then post the result into the forums:
Get-TransportAgent | fl
5. on the mailbox server, run the following command, then post the result into the forums:
Get-Mailbox -Identity user | fl
Replace user with the problematic user’s name
6. Open Outlook with the problematic user, click tools, select options, click preferences, click Junk e-mail, click options, send the screenshot of it to v-rocwan@microsoft.com for further research,
Thanks for cooperation.
Rock Wang
-
-
-
Dear customer:
Thanks for your reply. I check your log, it seems normal.
1. From your information, you mentioned that you found the following information on your Exchange server 2007,
SCLRejectThreshold : 7
SCLRejectEnabled : True
SCLDeleteThreshold : 9
SCLDeleteEnabled : False
SCLQuarantineThreshold : 9
SCLQuarantineEnabled : False
SCLJunkThreshold
----------------
8
Would you tell me which command did you perform to get the above result?
2. You’ve disabled user's junk mail setting in OWA to "Do not filter Junk-Mail", please send the screenshot of it to v-rocwan@microsoft.com,
3. Did all users encounter the same issue? Create a new user, and send the same e-mail to it, and check the effect.
4. Open Outlook with the problematic user, click tools, select options, click preferences, click Junk e-mail, click blocked senders, and send the screenshot of it to v-rocwan@microsoft.com for further research.
Rock Wang - MSFT