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Can't log into my user profile RRS feed

  • 問題

  • Don't know what happened to my computer. One day I try to log into my adminstrator account and it shows this message " The user profile service failed the login. user profile cannot be loaded." And now I can only log in using my guest user account, which means I can't download anything. Pls help!
    2009年4月10日 上午 10:51

解答

  • Dear Customer,

     

    I would like to confirm whether the problematic profiles can load properly via console mode or logging locally (not via RDP session). If not, it is not a Terminal related issue. Based on my experiences, Enabling Terminal Services will not cause this issue.
    I suggest you review the following KB article (although it applies for Windows Vista, but the symptom is the same):
    ========================================
    Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;947215

    If there is any update about this issue, please feel free to let me know and I will be glad to follow up with you.

     

    Sincerely,

     

    Tom Zhang


    Tom Zhang – MSFT
    2009年4月13日 上午 09:34
    版主

所有回覆

  • Hi Ciresf

    Are you using WIndows Vista? If so. The following document may be able to help you.
    http://support.microsoft.com/kb/947215/en-us

    May be you can try to repair the user profile as well.
    http://windowshelp.microsoft.com/Windows/en-US/help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx

    Is it possible for you to run System restore? Maybe It could help.

    Please forgive me if I mis-understood your questions.

    Hope this can help.
    Chi
    2009年4月11日 下午 03:59
  • Thanks Chi, I'm using Vista, I tried system restore and it's ok now, thanks so much for your help!
    2009年4月12日 下午 05:29
  • Dear Customer,

     

    I would like to confirm whether the problematic profiles can load properly via console mode or logging locally (not via RDP session). If not, it is not a Terminal related issue. Based on my experiences, Enabling Terminal Services will not cause this issue.
    I suggest you review the following KB article (although it applies for Windows Vista, but the symptom is the same):
    ========================================
    Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;947215

    If there is any update about this issue, please feel free to let me know and I will be glad to follow up with you.

     

    Sincerely,

     

    Tom Zhang


    Tom Zhang – MSFT
    2009年4月13日 上午 09:34
    版主