最佳解答者
Can't log into my user profile

問題
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Don't know what happened to my computer. One day I try to log into my adminstrator account and it shows this message " The user profile service failed the login. user profile cannot be loaded." And now I can only log in using my guest user account, which means I can't download anything. Pls help!2009年4月10日 上午 10:51
解答
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Dear Customer,
I would like to confirm whether the problematic profiles can load properly via console mode or logging locally (not via RDP session). If not, it is not a Terminal related issue. Based on my experiences, Enabling Terminal Services will not cause this issue.
I suggest you review the following KB article (although it applies for Windows Vista, but the symptom is the same):
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Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;947215
If there is any update about this issue, please feel free to let me know and I will be glad to follow up with you.Sincerely,
Tom Zhang
Tom Zhang – MSFT- 已標示為解答 Tom Zhang – MSFTModerator 2009年4月15日 上午 06:18
2009年4月13日 上午 09:34版主
所有回覆
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Hi Ciresf
Are you using WIndows Vista? If so. The following document may be able to help you.
http://support.microsoft.com/kb/947215/en-us
May be you can try to repair the user profile as well.
http://windowshelp.microsoft.com/Windows/en-US/help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx
Is it possible for you to run System restore? Maybe It could help.
Please forgive me if I mis-understood your questions.
Hope this can help.
Chi2009年4月11日 下午 03:59 -
Dear Customer,
I would like to confirm whether the problematic profiles can load properly via console mode or logging locally (not via RDP session). If not, it is not a Terminal related issue. Based on my experiences, Enabling Terminal Services will not cause this issue.
I suggest you review the following KB article (although it applies for Windows Vista, but the symptom is the same):
========================================
Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;947215
If there is any update about this issue, please feel free to let me know and I will be glad to follow up with you.Sincerely,
Tom Zhang
Tom Zhang – MSFT- 已標示為解答 Tom Zhang – MSFTModerator 2009年4月15日 上午 06:18
2009年4月13日 上午 09:34版主