none
About receiving mail from Hotmail in Exchange 07 RRS feed

  • 問題

  •  

    Dear Sir,

     

    Actually I'm not sure where to post this question.

     

    We're using Exchange 07, with smtp server with Surfcontrol 5.5 Email Filter. We've already allow emails from hotmail.com to the server. But strange that we didn't see email from hotmail reach our smtp server...BUT.....we can receive mail from msn.com, gmail, yahoo etc.....pls suggest...

     

    sending email is definetly okay for us.

     

    Enclosed is the failure mail from hotmail

     

    This is an automatically generated Delivery Status Notification.

    Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

           jerry.yu@shanell.com

     

    and content of AT000XX.DAT

     

    Reporting-MTA: dns;bay0-omc3-s4.bay0.hotmail.com
    Received-From-MTA: dns;BAY124-DS4
    Arrival-Date: Wed, 18 Jun 2008 18:22:04 -0700

    Final-Recipient: rfc822;jerry.yu@shanell.com
    Action: failed
    Status: 4.4.7

     


     

    Thank you very much.

    2008年6月25日 上午 07:11

解答

  • Hello Jerry,

     

    Is it new register Domain or modify your domain MX records recently? from the NDR error code, it seem to be the hotmail server cannot reach your mail gateway. it may be hotmail server cannot reslove your domain MX records correctly. i would suggest you try again today. 

     

     

    Numeric Code: 4.4.7

    Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expiration time occurred. This NDR may also indicate that a message header limit has been reached on a remote server or that some other protocol timeout occurred during communication with the remote server.
    Troubleshooting: This code typically indicates an issue on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host that you are receiving this NDR from. If you resend the message, it is placed in the queue again. If the receiving server is on line, the message is delivered.

     

    2008年6月26日 上午 02:16