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Message Tracking EventID "FAIL" Source AGENT RRS feed

  • 問題

  • Started from 2011/3/1, Some of internal users are not able to receive mails from a particular external sender that sends at least one mail everyday to a group of users, and with a simple Excel file attached. When I checked the agent logs file at the server(HUB,MailBox,CAS 3 in 1) as well as the mailbox server, they indicated the mail were accepted. I did a message tracking and found that all these deliveries has a eventid of "FAIL", source "AGENT", sourceContext "Agent". What I wish to find out is what this "FAIL" is about, what cause it to fail. How can I go about to drill further down this event?

    PS:沒有安裝其他軟體,但透過傳輸規則轉寄的其他使用者可以正常收到信件!

    2011年3月30日 上午 01:55

解答

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