Problem with OWA 2000 and Vista RRS feed

  • 問題




    We has an exchange 2000 server with SP3, but we can not use Windows Vista to edit any text. please help to fix.



    2008年9月29日 上午 09:48


  • hi CKLO

    The following URL may be able to solve you problem.
    Please have a look for section: "Microsoft Exchange Server 2000"

    Hope this can help.
    2008年9月29日 上午 10:01
  • Thanks, ChiYau,


    KB911829 is for Exchange Server 2003 only. our server is Exchange Server 2000.


    Nothing to download.



    2008年9月30日 上午 02:14
  • Hi CKLO

    It looks like you may need to phone up Microsoft.
    On the URL it said:

    Microsoft Exchange 2000 Server

    Hotfix information

    A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

    To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
    http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
    Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


    The following list contains prerequisites for the hotfix:
    Microsoft Exchange 2000 Server Service Pack 3 (SP3)
    The latest Microsoft Exchange 2000 Server Post-Service Pack 3 rollup package
    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    301378 (http://support.microsoft.com/kb/301378/)

    How to obtain the latest Exchange 2000 Server service pack

    Restart requirement

    The IIS Admin Service and all dependant services are automatically stopped and then restarted when you install this hotfix package.

    Hotfix replacement information

    This hotfix does not replace any other hotfixes.
    2008年9月30日 上午 07:26

    Hi CKLO,


    This Exhange 2000 does not allow download from Public. It is necessary Log a case to Microsoft Support team to Request Hotfix...

    2008年10月2日 上午 09:56
  • Hi, all,


    I just send a email to Microsoft support, they ask me to submit here or,


    purchase the Microsoft Professional Support, I'm very suprise that why their produsts have any bug, need us to pay more.



    2008年10月3日 上午 09:50
  • Hi CKLO,

    If you are in HK, you can call to MS HK number 852.2388.9600 (or the local number), tell them the KB number and asking for the hotfix. They will not need to ask you to pay any money. But if you just email to them, they may not answer you.

    MS PSS support is another support policy and helping you to fix any problem if you encountered. If the problem is proved that it is because of MS, you can talk with them and see if they can waive the cost for the next time usage.
    2009年4月13日 下午 12:57