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    My valid MSOffice 2007 has somehow become invalid. I did install a few new products and subsequently de-installed them...however now my Office keeps giving me an non-genuine license notification. I'm running on Vista Ultimate. One of things I see on other posts is that I need to re-install MSOffice?!?!?
    • Moved by Carey FrischMVP Monday, July 13, 2009 12:50 PM Moved to proper category. (From:Feedback and Comments)
    Monday, July 13, 2009 12:39 PM

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    Hello SuhailChogle,

      You have two office products installed:

    Microsoft Office Visio Professional 2003
    which comes up as: 100 Genuine
     
    Microsoft Office Enterprise 2007
    which comes up as: 103 Blocked VLK


      Microsoft Office Enterprise 2007 can only be used with a Volume License Key (VLK). VLK keys are used by large organizations and are not sold individually to consumers.  VLKs are blocked by Microsoft at the request of the organization that owns the Key, usually due to it having been leaked.

      Since I don't know the full situation, I will provide solutions that fit the most likely scenarios:

    1) If you received this Microsoft Office Enterprise 2007 from an organization that you belong to, please contact your organization's IT Dept. for assistance in getting thier new Office Enterprise 2007 VLK key.

    2) If not provided by your oganization, your copy of Office would have come either included with your computer, or you bought it seperatly. Either way, it would have come with a Product Key and next to were the Product key is printed should show what version of Office the key is good for.

       a) If it says anything other then Microsoft Office Enterprise 2007, then uninstall your current Office Enterprise 2007 and use the printed roduct key to install the proper Office product

       b) If it says Microsoft Office Enterprise 2007, then you may be the victim of Piracy. Uninstall your current Office Enterprise 2007 and, if possible, contact the person or company that sold you the VLK Office and demand the Genuine Microsoft Software, that you paided for. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy

    I hope that helps,
    Darin MS 


    Tuesday, July 14, 2009 5:00 PM

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    Hello SuhailChogle,

      Before deciding what  needs to be done to resolve the issue, we first need to know what the issue is. To do that, download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.  The information in the report will give me a clearer idea of what the issue may be.

    Thank you,
    Darin MS
    Monday, July 13, 2009 3:50 PM
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    Thank you Darin...

    In order to stop the notification I renamed the WGAtray.exe file to .nul and now I do not get the notification anymore.

    And here is the report;

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3V47H-TTVM9-VWHV9
    Windows Product Key Hash: EfICSZLU2FmrQy+OKFNhIsEztv4=
    Windows Product ID: 89580-OEM-7300533-21073
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {69833381-DC60-427E-A28C-03441E66EE9D}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): 00000000-8001B60B
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 103
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK (I have a licensed copy!)
    OGA Version: Registered, 1.7.105.35
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{69833381-DC60-427E-A28C-03441E66EE9D}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VWHV9</PKey><PID>89580-OEM-7300533-21073</PID><PIDType>3</PIDType><SID>S-1-5-21-472557202-3891127485-3216824074</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion tx2500 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090512000000.000000+000</Date></BIOS><HWID>DE333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55419</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65227</Pid><PidType>14</PidType></Product></Products><Applications><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: 33a7e8d3-e2ab-413b-96a6-27c83b21c695
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-005-321073-02-1033-6001.0000-3232008
    Installation ID: 021593396080247441825485935145271200293954357561454384
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: VWHV9
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQABAAAABAABAAEAeqgAhS55ptgSIBAzVPnsZhgr8vS0gvO1FvhMmKxWfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            30F1   
      FACP            HP            30F1   
      HPET            HP            30F1   
      BOOT            HP            30F1   
      MCFG            HP            30F1   
      SLIC            HPQOEM        SLIC-MPC
      SSDT            AMD           PowerNow


    Tuesday, July 14, 2009 10:40 AM
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    Hello SuhailChogle,

      You have two office products installed:

    Microsoft Office Visio Professional 2003
    which comes up as: 100 Genuine
     
    Microsoft Office Enterprise 2007
    which comes up as: 103 Blocked VLK


      Microsoft Office Enterprise 2007 can only be used with a Volume License Key (VLK). VLK keys are used by large organizations and are not sold individually to consumers.  VLKs are blocked by Microsoft at the request of the organization that owns the Key, usually due to it having been leaked.

      Since I don't know the full situation, I will provide solutions that fit the most likely scenarios:

    1) If you received this Microsoft Office Enterprise 2007 from an organization that you belong to, please contact your organization's IT Dept. for assistance in getting thier new Office Enterprise 2007 VLK key.

    2) If not provided by your oganization, your copy of Office would have come either included with your computer, or you bought it seperatly. Either way, it would have come with a Product Key and next to were the Product key is printed should show what version of Office the key is good for.

       a) If it says anything other then Microsoft Office Enterprise 2007, then uninstall your current Office Enterprise 2007 and use the printed roduct key to install the proper Office product

       b) If it says Microsoft Office Enterprise 2007, then you may be the victim of Piracy. Uninstall your current Office Enterprise 2007 and, if possible, contact the person or company that sold you the VLK Office and demand the Genuine Microsoft Software, that you paided for. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy

    I hope that helps,
    Darin MS 


    Tuesday, July 14, 2009 5:00 PM
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    Thanks Darin, I think that helped. Our IT installed MSProject that was later found to be a pirated copy, which was then uninstalled. I was given my laptop back after the uninstallation.

    If this is the cause, do I still need to re-install my licensed MS Office Enterprise 2007?
    Saturday, July 18, 2009 10:07 AM
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    Hello SuhailChogle,

    You can try to change the Product Key used to install Office 2007 Enterprise to a genuine, valid product key by following the steps in this MS KB article:  http://support.microsoft.com/kb/895456

    Post back to let us know if it worked for you.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, July 20, 2009 5:17 AM